image

Cast Elastomer Market Report Scope & Overview:

The Cast Elastomer Market Size was valued at USD 1.3 billion in 2023, and is expected to reach USD 1.90 billion by 2031, and grow at a CAGR of  4.9% over the forecast period 2024-2031.

The cast elastomers market is experiencing an increase in demand, fueled by several factors. Various industries, from oil & gas to automotive and mining, are increasingly relying on these versatile materials. Cast elastomers boast superior advantages over conventional materials, offering impressive properties like high impact resistance, load-bearing capacity, and abrasion resistance. This makes them ideal for a wide range of demanding applications. Further propelling the market forward is the rise of manufacturing in emerging economies.  However, a dark cloud looms – the potential health and environmental hazards associated with cast elastomers. Addressing these concerns is crucial for sustained market growth. The advance technology is paving the way for new opportunities.  Developments in various industries are expected to unlock fresh applications for cast elastomers in the coming years.

Cast Elastomer Market Revenue Analysis

Get More Information on Cast Elastomer Market - Request Sample Report

Market Dynamics

Drivers

  • Growing demand over Cast Elastomers in High-Value Industries

  • significant demand for manufacturing in emerging economies

The cast elastomers market has a bright future, it needs to expand its reach into high-value end-use industries. Craft targeted marketing campaigns that speak directly to the decision-makers in high-value sectors like aerospace, medical devices, and robotics.  Focus on the unique advantages cast elastomers offer in these demanding applications. Translate the benefits of cast elastomers into concrete metrics. This could be longer lifespans for critical equipment, reduced maintenance costs in complex machinery, or improved efficiency in key processes.

Restraint:

  • Environmental and Health Concerns in the cast elastomers market

  • Fluctuations in the prices of raw materials affect the market

The potential health and environmental hazards associated with some cast elastomers can be a challenge. Addressing these concerns through regulations and the development of safer alternatives is crucial for long-term market sustainability. Depending on the specific cast elastomer formulation, other chemicals like solvents or additives might pose health risks. These can cause skin irritation, eye problems, or even neurological issues with exposure. Manufacturers need to be transparent about the components used in their cast elastomers and provide proper training for workers on safe handling practices.

Opportunities 

  • Hot-Cast Polyurethane Elastomers in Mineral Processing in the  cast elastomers market

  • Technological Advancements and  Innovation across various industries

In the mining industry, hot-cast polyurethane elastomers are particularly used in mineral processing applications, including separating screens and conveyor scrapers. These elastomers provide high load-bearing capacity, abrasion resistance, resilience, and impact strength, enhancing the performance and longevity of mining equipment.

Challenges

  • Economic slowdowns can be challenging led to decreased demand

  • Creating uncertainty for businesses due price volatility

Unpredictable price fluctuations make it difficult for businesses to accurately forecast costs and set prices for their products or services that rely on cast elastomers. This can lead to reduced profitability or even losses if they are unable to adjust their pricing accordingly. Businesses holding large inventories of cast elastomers or raw materials face the risk of the value of their stock decreasing if prices fall. And, if prices rise unexpectedly, they might struggle to secure enough material at an affordable cost. production processes to minimize waste and improve material utilization can help offset some of the cost increases associated with raw material price hikes.

Impact of Russia-Ukraine War:

The impact of conflict between Russia and Ukraine disrupts global supply chains and several challenges for the cast elastomers market like Raw Material Shortages, Both Russia and Ukraine are key players in the global supply chain for raw materials used in cast elastomer production. The war can disrupt the flow of these materials, leading to shortages and price hikes, and making it more difficult and expensive to transport raw materials and finished cast elastomer products. The war has created global economic uncertainty, potentially leading to decreased demand for cast elastomers in some sectors. Businesses may delay non-essential projects or reduce spending altogether.

Impact of Economic Downturn:

The impact of economic downturns, can affect the consumer's spending and their budgets and delay non-essential purchases. This can lead to a decrease in demand for cast elastomers, especially for applications in discretionary spending sectors like sports and leisure. Economic uncertainty can discourage companies from investing in new equipment and infrastructure projects that might require cast elastomers. This could impact sectors like industrial manufacturing and mining. this resulted in competition intensifying as companies fought for a shrinking market share. This can lead to pressure on cast elastomer prices, potentially squeezing profit margins for manufacturers.

Market segmentation

By Type:

  • Hot cast elastomer

  • Cold cast elastomer

The Hot cast elastomer sub-segment leading the Cast Elastomer market in 2023 by type, driven by their high demand in industries, tough performers offer a winning combination of durability, high performance, and versatility – all at a cost-effective price. No wonder they're a top choice for demanding applications in industrial wheels, heavy-duty equipment, transportation, and mining. This dominance is expected to continue over forecast period.

By End-use Industry:

  • Industrial

  • Automotive & Transportation

  • Oil & gas

  • Mining

  • Others

The Industrial sub-segment dominating the cast elastomer market in 2023 by End-use industry. which help to workhorses, tackling a variety of tasks, From grit blasting equipment and foundry casting patterns to rollers, blast protection gear, diaphragms, and metal handling components, these tough materials are everywhere. They're even used in hydraulic forming processes and as pads for various applications.

Regional Analysis

  •  North America

  •  Europe

  •  Asia pacific

  • Middle East & Africa

  • Latin America

Asia Pacific region dominates the Cast Elastomer market  in 2023 ,which is fueled by a combination of factors like rapid industrialization, growth in key industries that use cast elastomers, improving economic conditions, abundant natural resources, and supportive government policies. Additionally, a rising population with increasing disposable income creates a larger market for products that utilize cast elastomers. While Asia Pacific takes the crown, other regions are showing strong growth potential. North America, particularly the U.S. with its large automotive industry, is a prominent market. Europe's booming production of automotive parts is expected to drive its cast elastomers market forward.

Cast-Elastomer-Market-By-Region

Get Customized Report as per your Business Requirement - Request For Customized Report

REGIONAL COVERAGE:

North America

  • US

  • Canada

  • Mexico

Europe

  • Eastern Europe

    • Poland

    • Romania

    • Hungary

    • Turkey

    • Rest of Eastern Europe

  • Western Europe

    • Germany

    • France

    • UK

    • Italy

    • Spain

    • Netherlands

    • Switzerland

    • Austria

    • Rest of Western Europe

Asia Pacific

  • China

  • India

  • Japan

  • South Korea

  • Vietnam

  • Singapore

  • Australia

  • Rest of Asia Pacific

Middle East & Africa

  • Middle East

    • UAE

    • Egypt

    • Saudi Arabia

    • Qatar

    • Rest of the Middle East

Latin America

  • Brazil

  • Argentina

  • Colombia

  • Rest of Latin America

Key Players

The major key players listed in the Cast Elastomer Market are The Dow Chemical Company (US), Covestro AG (Germany), Chemline (US), LANXES, AG (Germany), Wanhua Chemicals (China), ERA polymer (Australia), Accella Corporation (US), Mitsui Chemicals, BASF SE, LANXESS AG, ERA polymer, and other  players.

Mitsui Chemicals-Company Financial Analysis

Company Landscape Analysis

Recent Developments

  • In February 2023: Lanxess hits the gas pedal with a brand new line of cast elastomers designed specifically for the automotive industry. These cutting-edge materials are built to withstand the heat and keep noise levels down, meeting the demanding needs of modern car manufacturing.

  • In December 2022:  Lanxess shifts gears towards sustainability by partnering with the University of Kaiserslautern in Germany. Together, they're developing a new generation of cast elastomers made from renewable resources. These eco-friendly materials promise to be a more sustainable option to the market launch in 2024.

Cast Elastomer Market Report Scope:
Report Attributes Details
Market Size in 2023 US$ 1.3 Billion
Market Size by 2031 US$ 1.90 Billion
CAGR CAGR of 4.9% From 2024 to 2031
Base Year 2023
Forecast Period 2024-2031
Historical Data 2020-2022
Report Scope & Coverage Market Size, Segments Analysis, Competitive  Landscape, Regional Analysis, DROC & SWOT Analysis, Forecast Outlook
Key Segments • By Type (Hot cast elastomer, Cold cast elastomer)
• By End-use Industry (Industrial, Automotive & Transportation, Oil & gas, Mining, Others)
Regional Analysis/Coverage North America (US, Canada, Mexico), Europe (Eastern Europe [Poland, Romania, Hungary, Turkey, Rest of Eastern Europe] Western Europe] Germany, France, UK, Italy, Spain, Netherlands, Switzerland, Austria, Rest of Western Europe]), Asia Pacific (China, India, Japan, South Korea, Vietnam, Singapore, Australia, Rest of Asia Pacific), Middle East & Africa (Middle East [UAE, Egypt, Saudi Arabia, Qatar, Rest of Middle East], Africa [Nigeria, South Africa, Rest of Africa], Latin America (Brazil, Argentina, Colombia, Rest of Latin America)
Company Profiles The Dow Chemical Company (US), Covestro AG (Germany), Chemline (US), LANXES, AG (Germany), Wanhua Chemicals (China), ERA polymer (Australia), Accella Corporation (US), Mitsui Chemicals, BASF SE, LANXESS AG, ERA polymer
DRIVERS • Growing demand over Cast Elastomers in High-Value Industries
• significant demand for manufacturing in emerging economies
Restraints • Environmental and Health Concerns in the cast elastomers market
• Fluctuations in the prices of raw materials affect the market

Frequently Asked Questions

Ans. The Compound Annual Growth rate for the Cast Elastomer Market over the forecast period is 4.9%.

Ans. The projected market size for the  Cast Elastomer Market  is USD  1.90 Billion by 2031.

Ans. The growth of the cast elastomers market is driven by several factors, includs Increased demand from various industries like oil & gas, automotive, and mining.

Ans. Target high-value industries by highlighting quantifiable benefits like longer equipment life or lower maintenance costs.

Ans: Hot cast elastomers are dominant due to their affordability, durability, high performance, and versatility, making them ideal for demanding applications.

Table of Contents

1. Introduction
1.1 Market Definition
1.2 Scope
1.3 Research Assumptions

2. Industry Flowchart

3. Research Methodology

4. Market Dynamics
4.1 Drivers
4.2 Restraints
4.3 Opportunities
4.4 Challenges

5. Impact Analysis
5.1 Impact Of Russia Ukraine War
5.2 Impact of Economic Slowdown

6. Value Chain Analysis

7. Porter’s 5 Forces Model

8.  Pest Analysis

9. Average Selling Price
9.1 North America
9.2 Europe
9.3 Asia Pacific
9.4 Latin America
9.5 Middle East & Africa

10. Cast Elastomer Market Segmentation, By Type
10.1 Introduction
10.2 Trend Analysis
10.3 Hot cast elastomer
10.4 Cold cast elastomer

11. Cast Elastomer Market Segmentation, By End-use Industry
11.1 Introduction
11.2 Trend Analysis
11.3 Industrial
11.4 Automotive & Transportation
11.5 Oil & gas
11.6 Mining
11.7 Others

12. Regional Analysis
12.1 Introduction
12.2 North America
12.2.1 Trend Analysis
12.2.2 North America Cast Elastomer Market by Country
12.2.3 North America Cast Elastomer Market By Type
12.2.4 North America Cast Elastomer Market By End-use Industry
12.2.5 USA
12.2.5.1 USA Cast Elastomer Market By Type
12.2.5.2 USA Cast Elastomer Market By End-use Industry
12.2.6 Canada
12.2.6.1 Canada Cast Elastomer Market By Type
12.2.6.2 Canada Cast Elastomer Market By End-use Industry
12.2.7 Mexico
12.2.7.1 Mexico Cast Elastomer Market By Type
12.2.7.2 Mexico Cast Elastomer Market By End-use Industry
12.3 Europe
12.3.1 Trend Analysis
12.3.2 Eastern Europe
12.3.2.1 Eastern Europe Cast Elastomer Market by Country
12.3.2.2 Eastern Europe Cast Elastomer Market By Type
12.3.2.3 Eastern Europe Cast Elastomer Market By End-use Industry
12.3.2.4 Poland
12.3.2.4.1 Poland Cast Elastomer Market By Type
12.3.2.4.2 Poland Cast Elastomer Market By End-use Industry
12.3.2.5 Romania
12.3.2.5.1 Romania Cast Elastomer Market By Type
12.3.2.5.2 Romania Cast Elastomer Market By End-use Industry
12.3.2.6 Hungary
12.3.2.6.1 Hungary Cast Elastomer Market By Type
12.3.2.6.2 Hungary Cast Elastomer Market By End-use Industry
12.3.2.7 Turkey
12.3.2.7.1 Turkey Cast Elastomer Market By Type
12.3.2.7.2 Turkey Cast Elastomer Market By End-use Industry
12.3.2.8 Rest of Eastern Europe
12.3.2.8.1 Rest of Eastern Europe Cast Elastomer Market By Type
12.3.2.8.2 Rest of Eastern Europe Cast Elastomer Market By End-use Industry
12.3.3 Western Europe
12.3.3.1 Western Europe Cast Elastomer Market by Country
12.3.3.2 Western Europe Cast Elastomer Market By Type
12.3.3.3 Western Europe Cast Elastomer Market By End-use Industry
12.3.3.4 Germany
12.3.3.4.1 Germany Cast Elastomer Market By Type
12.3.3.4.2 Germany Cast Elastomer Market By End-use Industry
12.3.3.5 France
12.3.3.5.1 France Cast Elastomer Market By Type
12.3.3.5.2 France Cast Elastomer Market By End-use Industry
12.3.3.6 UK
12.3.3.6.1 UK Cast Elastomer Market By Type
12.3.3.6.2 UK Cast Elastomer Market By End-use Industry
12.3.3.7 Italy
12.3.3.7.1 Italy Cast Elastomer Market By Type
12.3.3.7.2 Italy Cast Elastomer Market By End-use Industry
12.3.3.8 Spain
12.3.3.8.1 Spain Cast Elastomer Market By Type
12.3.3.8.2 Spain Cast Elastomer Market By End-use Industry
12.3.3.9 Netherlands
12.3.3.9.1 Netherlands Cast Elastomer Market By Type
12.3.3.9.2 Netherlands Cast Elastomer Market By End-use Industry
12.3.3.10 Switzerland
12.3.3.10.1 Switzerland Cast Elastomer Market By Type
12.3.3.10.2 Switzerland Cast Elastomer Market By End-use Industry
12.3.3.11 Austria
12.3.3.11.1 Austria Cast Elastomer Market By Type
12.3.3.11.2 Austria Cast Elastomer Market By End-use Industry
12.3.3.12 Rest of Western Europe
12.3.3.12.1 Rest of Western Europe Cast Elastomer Market By Type
12.3.2.12.2 Rest of Western Europe Cast Elastomer Market By End-use Industry
12.4 Asia-Pacific
12.4.1 Trend Analysis
12.4.2 Asia Pacific Cast Elastomer Market by Country
12.4.3 Asia Pacific Cast Elastomer Market By Type
12.4.4 Asia Pacific Cast Elastomer Market By End-use Industry
12.4.5 China
12.4.5.1 China Cast Elastomer Market By Type
12.4.5.2 China Cast Elastomer Market By End-use Industry
12.4.6 India
12.4.6.1 India Cast Elastomer Market By Type
12.4.6.2 India Cast Elastomer Market By End-use Industry
12.4.7 Japan
12.4.7.1 Japan Cast Elastomer Market By Type
12.4.7.2 Japan Cast Elastomer Market By End-use Industry
12.4.8 South Korea
12.4.8.1 South Korea Cast Elastomer Market By Type
12.4.8.2 South Korea Cast Elastomer Market By End-use Industry
12.4.9 Vietnam
12.4.9.1 Vietnam Cast Elastomer Market By Type
12.4.9.2 Vietnam Cast Elastomer Market By End-use Industry
12.4.10 Singapore
12.4.10.1 Singapore Cast Elastomer Market By Type
12.4.10.2 Singapore Cast Elastomer Market By End-use Industry
12.4.11 Australia
12.4.11.1 Australia Cast Elastomer Market By Type
12.4.11.2 Australia Cast Elastomer Market By End-use Industry
12.4.12 Rest of Asia-Pacific
12.4.12.1 Rest of Asia-Pacific Cast Elastomer Market By Type
12.4.12.2 Rest of Asia-Pacific Cast Elastomer Market By End-use Industry
12.5 Middle East & Africa
12.5.1 Trend Analysis
12.5.2 Middle East
12.5.2.1 Middle East Cast Elastomer Market by Country
12.5.2.2 Middle East Cast Elastomer Market By Type
12.5.2.3 Middle East Cast Elastomer Market By End-use Industry
12.5.2.4 UAE
12.5.2.4.1 UAE Cast Elastomer Market By Type
12.5.2.4.2 UAE Cast Elastomer Market By End-use Industry
12.5.2.5 Egypt
12.5.2.5.1 Egypt Cast Elastomer Market By Type
12.5.2.5.2 Egypt Cast Elastomer Market By End-use Industry
12.5.2.6 Saudi Arabia
12.5.2.6.1 Saudi Arabia Cast Elastomer Market By Type
12.5.2.6.2 Saudi Arabia Cast Elastomer Market By End-use Industry
12.5.2.7 Qatar
12.5.2.7.1 Qatar Cast Elastomer Market By Type
12.5.2.7.2 Qatar Cast Elastomer Market By End-use Industry
12.5.2.8 Rest of Middle East
12.5.2.8.1 Rest of Middle East Cast Elastomer Market By Type
12.5.2.8.2 Rest of Middle East Cast Elastomer Market By End-use Industry
12.5.3 Africa
12.5.3.1 Africa Cast Elastomer Market by Country
12.5.3.2 Africa Cast Elastomer Market By Type
12.5.3.3 Africa Cast Elastomer Market By End-use Industry
12.5.3.4 Nigeria
12.5.3.4.1 Nigeria Cast Elastomer Market By Type
12.5.3.4.2 Nigeria Cast Elastomer Market By End-use Industry
12.5.3.5 South Africa
12.5.3.5.1 South Africa Cast Elastomer Market By Type
12.5.3.5.2 South Africa Cast Elastomer Market By End-use Industry
12.5.3.6 Rest of Africa
12.5.3.6.1 Rest of Africa Cast Elastomer Market By Type
12.5.3.6.2 Rest of Africa Cast Elastomer Market By End-use Industry
12.6 Latin America
12.6.1 Trend Analysis
12.6.2 Latin America Cast Elastomer Market by Country
12.6.3 Latin America Cast Elastomer Market By Type
12.6.4 Latin America Cast Elastomer Market By End-use Industry
12.6.5 Brazil
12.6.5.1 Brazil Cast Elastomer Market By Type
12.6.5.2 Brazil Cast Elastomer Market By End-use Industry
12.6.6 Argentina
12.6.6.1 Argentina Cast Elastomer Market By Type
12.6.6.2 Argentina Cast Elastomer Market By End-use Industry
12.6.7 Colombia
12.6.7.1 Colombia Cast Elastomer Market By Type
12.6.7.2 Colombia Cast Elastomer Market By End-use Industry
12.6.8 Rest of Latin America
12.6.8.1 Rest of Latin America Cast Elastomer Market By Type
12.6.8.2 Rest of Latin America Cast Elastomer Market By End-use Industry

13. Company Profiles
13.1 The Dow Chemical Company (US)
13.1.1 Company Overview
13.1.2 Financial
13.1.3 Products/ Services Offered
13.1.4 SWOT Analysis
13.1.5 The SNS View
13.2 Covestro AG (Germany)
13.2.1 Company Overview
13.2.2 Financial
13.2.3 Products/ Services Offered
13.2.4 SWOT Analysis
13.2.5 The SNS View
13.3 Chemline (US)
13.3.1 Company Overview
13.3.2 Financial
13.3.3 Products/ Services Offered
13.3.4 SWOT Analysis
13.3.5 The SNS View
13.4 LANXES, AG (Germany)
13.4.1 Company Overview
13.4.2 Financial
13.4.3 Products/ Services Offered
13.4.4 SWOT Analysis
13.4.5 The SNS View
13.5 Wanhua Chemicals (China)
13.5.1 Company Overview
13.5.2 Financial
13.5.3 Products/ Services Offered
13.5.4 SWOT Analysis
13.5.5 The SNS View
13.6 ERA polymer (Australia)
13.6.1 Company Overview
13.6.2 Financial
13.6.3 Products/ Services Offered
13.6.4 SWOT Analysis
13.6.5 The SNS View
13.7 Accella Corporation (US)
13.7.1 Company Overview
13.7.2 Financial
13.7.3 Products/ Services Offered
13.7.4 SWOT Analysis
13.7.5 The SNS View
13.8 Mitsui Chemicals
13.8.1 Company Overview
13.8.2 Financial
13.8.3 Products/ Services Offered
13.8.4 SWOT Analysis
13.8.5 The SNS View
13.9  BASF SE
13.9.1 Company Overview
13.9.2 Financial
13.9.3 Products/ Services Offered
13.9.4 SWOT Analysis
13.9.5 The SNS View
13.10 LANXESS AG
13.10.1 Company Overview
13.10.2 Financial
13.10.3 Products/ Services Offered
13.10.4 SWOT Analysis
13.10.5 The SNS View

14. Competitive Landscape
14.1 Competitive Benchmarking
14.2 Market Share Analysis
14.3 Recent Developments
14.3.1 Industry News
14.3.2 Company News
14.3.3 Mergers & Acquisitions

15. USE Cases And Best Practices

16. Conclusion

An accurate research report requires proper strategizing as well as implementation. There are multiple factors involved in the completion of good and accurate research report and selecting the best methodology to compete the research is the toughest part. Since the research reports we provide play a crucial role in any company’s decision-making process, therefore we at SNS Insider always believe that we should choose the best method which gives us results closer to reality. This allows us to reach at a stage wherein we can provide our clients best and accurate investment to output ratio.

Each report that we prepare takes a timeframe of 350-400 business hours for production. Starting from the selection of titles through a couple of in-depth brain storming session to the final QC process before uploading our titles on our website we dedicate around 350 working hours. The titles are selected based on their current market cap and the foreseen CAGR and growth.

 

The 5 steps process:

Step 1: Secondary Research:

Secondary Research or Desk Research is as the name suggests is a research process wherein, we collect data through the readily available information. In this process we use various paid and unpaid databases which our team has access to and gather data through the same. This includes examining of listed companies’ annual reports, Journals, SEC filling etc. Apart from this our team has access to various associations across the globe across different industries. Lastly, we have exchange relationships with various university as well as individual libraries.

Secondary Research

Step 2: Primary Research

When we talk about primary research, it is a type of study in which the researchers collect relevant data samples directly, rather than relying on previously collected data.  This type of research is focused on gaining content specific facts that can be sued to solve specific problems. Since the collected data is fresh and first hand therefore it makes the study more accurate and genuine.

We at SNS Insider have divided Primary Research into 2 parts.

Part 1 wherein we interview the KOLs of major players as well as the upcoming ones across various geographic regions. This allows us to have their view over the market scenario and acts as an important tool to come closer to the accurate market numbers. As many as 45 paid and unpaid primary interviews are taken from both the demand and supply side of the industry to make sure we land at an accurate judgement and analysis of the market.

This step involves the triangulation of data wherein our team analyses the interview transcripts, online survey responses and observation of on filed participants. The below mentioned chart should give a better understanding of the part 1 of the primary interview.

Primary Research

Part 2: In this part of primary research the data collected via secondary research and the part 1 of the primary research is validated with the interviews from individual consultants and subject matter experts.

Consultants are those set of people who have at least 12 years of experience and expertise within the industry whereas Subject Matter Experts are those with at least 15 years of experience behind their back within the same space. The data with the help of two main processes i.e., FGDs (Focused Group Discussions) and IDs (Individual Discussions). This gives us a 3rd party nonbiased primary view of the market scenario making it a more dependable one while collation of the data pointers.

Step 3: Data Bank Validation

Once all the information is collected via primary and secondary sources, we run that information for data validation. At our intelligence centre our research heads track a lot of information related to the market which includes the quarterly reports, the daily stock prices, and other relevant information. Our data bank server gets updated every fortnight and that is how the information which we collected using our primary and secondary information is revalidated in real time.

Data Bank Validation

Step 4: QA/QC Process

After all the data collection and validation our team does a final level of quality check and quality assurance to get rid of any unwanted or undesired mistakes. This might include but not limited to getting rid of the any typos, duplication of numbers or missing of any important information. The people involved in this process include technical content writers, research heads and graphics people. Once this process is completed the title gets uploader on our platform for our clients to read it.

Step 5: Final QC/QA Process:

This is the last process and comes when the client has ordered the study. In this process a final QA/QC is done before the study is emailed to the client. Since we believe in giving our clients a good experience of our research studies, therefore, to make sure that we do not lack at our end in any way humanly possible we do a final round of quality check and then dispatch the study to the client.


  •            5000 (33% Discount)


  •            8950 (40% Discount)


  •            3050 (23% Discount)

Start a Conversation

Hi! Click one of our member below to chat on Phone