TABLE OF CONTENTS
1. Introduction
1.1 Market Definition
1.2 Scope
1.3 Research Assumptions
2. Industry Flowchart
3. Research Methodology
4. Market Dynamics
4.1 Drivers
4.2 Restraints
4.3 Opportunities
4.4 Challenges
5. Impact Analysis
5.1 Impact of Russia-Ukraine Crisis
5.2 Impact of Economic Slowdown on Major Countries
5.2.1 Introduction
5.2.2 United States
5.2.3 Canada
5.2.4 Germany
5.2.5 France
5.2.6 UK
5.2.7 China
5.2.8 Japan
5.2.9 South Korea
5.2.10 India
6. Value Chain Analysis
7. Porter’s 5 Forces Model
8. Pest Analysis
9. Conversational AI Market, By Offering
9.1 Introduction
9.2 Trend Analysis
9.3 Solution
9.4 Service
9.4.1 Training & Consulting
9.4.2 System Integration & Implementation
9.4.3 Support & Maintenance
10. Conversational AI Market, By Conversational Interface
10.1 Introduction
10.2 Trend Analysis
10.3 Chatbots
10.4 Interactive Voice Routing (IVR)
10.5 Intelligent Virtual Assistants (IVA)
11. Conversational AI Market, By Business Function
11.1 Introduction
11.2 Trend Analysis
11.3 Information Technology Service Management (ITSM)
11.4 Human Resource (HR)
11.5 Sales and Marketing
11.6 Operations and Supply Chain
11.7 Finance and Accounting
12. Conversational AI Market, By Technology
12.1 Introduction
12.2 Trend analysis
12.3 ML and Deep Learning
12.4 NLP
12.5 ASR
12.6 Others
13. Conversational AI Market, By Channel
13.1 Introduction
13.2 Trend analysis
13.3 Emails and Websites
13.4 Mobile Apps
13.5 Telephones
13.6 Messaging Apps
14. Conversational AI Market, By Vertical
14.1 Introduction
14.2 Trend analysis
14.3 Banking, Financial Services and Insurance (BFSI)
14.4 Retail & eCommerce
14.5 Healthcare & Life Sciences
14.6 Travel & Hospitality
14.7 IT & ITES
14.8 Media & Entertainment
14.9 Telecom
14.10 Automobile & Transportation
14.11 Others
15. Regional Analysis
15.1 Introduction
15.2 North America
15.2.1 USA
15.2.2 Canada
15.2.3 Mexico
15.3 Europe
15.3.1 Eastern Europe
15.3.1.1 Poland
15.3.1.2 Romania
15.3.1.3 Hungary
15.3.1.4 Turkey
15.3.1.5 Rest of Eastern Europe
15.3.2 Western Europe
15.3.2.1 Germany
15.3.2.2 France
15.3.2.3 UK
15.3.2.4 Italy
15.3.2.5 Spain
15.3.2.6 Netherlands
15.3.2.7 Switzerland
15.3.2.8 Austria
15.3.2.10 Rest of Western Europe
15.4 Asia-Pacific
15.4.1 China
15.4.2 India
15.4.3 Japan
15.4.4 South Korea
15.4.5 Vietnam
15.4.6 Singapore
15.4.7 Australia
15.4.8 Rest of Asia Pacific
15.5 The Middle East & Africa
15.5.1 Middle East
15.5.1.1 UAE
15.5.1.2 Egypt
15.5.1.3 Saudi Arabia
15.5.1.4 Qatar
15.5.1.5 Rest of the Middle East
15.5.2 Africa
15.5.2.1 Nigeria
15.5.2.2 South Africa
15.5.2.3 Rest of Africa
15.6 Latin America
15.6.1 Brazil
15.6.2 Argentina
15.6.3 Colombia
15.6.4 Rest of Latin America
16. Company Profiles
16.1 Amazon Web Services, Inc.
16.1.1 Company Overview
16.1.2 Financials
16.1.3 Products/ Services Offered
16.1.4 SWOT Analysis
16.1.5 The SNS View
16.2 Artificial Solutions Holding ASH AB
16.2.1 Company Overview
16.2.2 Financials
16.2.3 Products/ Services Offered
16.2.4 SWOT Analysis
16.2.5 The SNS View
16.3 Baidu, Inc.
16.3.1 Company Overview
16.3.2 Financials
16.3.3 Products/ Services Offered
16.3.4 SWOT Analysis
16.3.5 The SNS View
16.4 Conversica Inc.
16.4 Company Overview
16.4.2 Financials
16.4.3 Products/ Services Offered
16.4.4 SWOT Analysis
16.4.5 The SNS View
16.5 Haptic
16.5.1 Company Overview
16.5.2 Financials
16.5.3 Products/ Services Offered
16.5.4 SWOT Analysis
16.5.5 The SNS View
16.6 IBM Corporation.
16.6.1 Company Overview
16.6.2 Financials
16.6.3 Products/ Services Offered
16.6.4 SWOT Analysis
16.6.5 The SNS View
16.7 Microsoft Corporation
16.7.1 Company Overview
16.7.2 Financials
16.7.3 Products/ Services Offered
16.7.4 SWOT Analysis
16.7.5 The SNS View
16.8 Oracle Corporation
16.8.1 Company Overview
16.8.2 Financials
16.8.3 Products/ Services Offered
16.8.4 SWOT Analysis
16.8.5 The SNS View
16.9 Google LLC
16.9.1 Company Overview
16.9.2 Financials
16.9.3 Products/ Services Offered
16.9.4 SWOT Analysis
16.9.5 The SNS View
16.10 SAP ERP.
16.10.1 Company Overview
16.10.2 Financials
16.10.3 Products/ Services Offered
16.10.4 SWOT Analysis
16.10.5 The SNS View
17. Competitive Landscape
17.1 Competitive Benchmarking
17.2 Market Share Analysis
17.3 Recent Developments
17.3.1 Industry News
17.3.2 Company News
17.3.3 Mergers & Acquisitions
18. USE Cases and Best Practices
19. Conclusion
