image

Digital Workplace Market Report Scope & Overview:

The Digital Workplace Market size was valued at USD 30.3 Billion in 2023 and is expected to grow to USD 170.93 Billion By 2031 and grow at a CAGR of 22.5 % over the forecast period of 2024-2031.

The digital workplace idea is concerned with employing digital transformation to harmonize technologies, personnel, and business processes. Employees may access their applications and data from any device and from any place. Enterprise mobility solutions allowing users to operate smoothly across physical, virtual, and networked settings are referred to as digital workplace solutions. The primary goal of workplace digitalization is to create a user-centric environment. Employees may use digital workplace solutions to select gadgets that improve their working experience, increasing organizational efficiency.

Digital Workplace Market Revenue Analysis

Get more information on Digital Workplace Market - Request Free Sample Report

Market Dynamics

Drivers

  • Greater flexibility and a better employee experience are in high demand.

A digital workplace will assist in attracting, retaining, engaging, and motivating people. Mature digital workplace regulations enable employees to use their own devices and support a range of work styles. End users obtain a fit-for-purpose workplace bundle customized to their needs when persona-based models are used instead of single services. Employee information and materials are securely connected to collaboration tools, corporate drop boxes, and cloud storage, enabling employees to access data from any device, at any time, and from any location, whether in the office or remote working. Access to this data boosts efficiency while also increasing production and organizational adaptability. Employees may use digital workplace solutions to better their communication, cooperation, and interactions with one another. When implemented efficiently and effectively, these solutions enable organizations to avoid common risks, comply with regulatory compliances, and ultimately realize increased economic value, allowing them to deliver a better employee experience.

Restrains

  • A lack of skills and education in the workforce.

Opportunities

  • SME usage of workplace transformation services is increasing.

  • The increasing adoption of modern technology by organizations.

  • More cloud-based and flexibility-enhancing accessibility solutions are projected to be implemented in workplaces.

The adoption of modern technology by organizations is on the rise. This trend is driven by the need to stay competitive in today's fast-paced business environment. With the rapid advancements in technology, companies are realizing the benefits of incorporating these tools into their operations. From streamlining processes to improving communication, modern technology has the potential to revolutionize the way businesses operate. As such, it is becoming increasingly important for organizations to stay up-to-date with the latest technological advancements in order to remain relevant and successful in their respective industries.

Challenges

  • Insufficient modern infrastructure facilities.

Impact of the Russia-Ukraine War

The ongoing war between Russia and Ukraine can have several impacts on the digital workplace market. In times of conflict, critical infrastructure, including internet connectivity and communication networks, can be targeted or disrupted. This disruption can affect the functioning of digital workplaces, leading to communication and productivity challenges for organizations operating in the region, and an increase in cyberattacks and hacking attempts. Organizations need to be vigilant about their digital security to protect their sensitive data and ensure the smooth functioning of their digital workplaces. This may lead to increased investments in cybersecurity solutions and services. The conflict may lead to changes in the geopolitical landscape, trade relationships, and economic sanctions. Such shifts can impact international collaborations, supply chains, and investment patterns, which in turn can influence the digital workplace market. Companies may need to reassess their strategies and partnerships in light of these changes.

The impact of the war on the digital workplace market may vary across different regions and countries. While the direct impact may be more significant in the regions directly involved in the conflict, there can be indirect effects on neighboring countries and global markets due to geopolitical repercussions and economic ripple effects. 

Impact of the Recession

The impact of a recession on the Digital Workplace Market can be both challenging and transformative. During an economic downturn, businesses tend to face budget constraints and prioritize cost-cutting measures. This can affect their willingness to invest in new technologies and solutions, including digital workplace initiatives.

Companies may view digital workplace investments as non-essential during a recession, focusing primarily on cost reduction. This could lead to a decrease in immediate spending on digital workplace solutions. Recessions can drive an increase in remote work arrangements as companies look for ways to reduce expenses, such as office space and infrastructure. This shift highlights the importance of digital workplace technologies that enable effective collaboration, communication, and productivity in remote work environments. Digital workplace tools, such as project management platforms, virtual collaboration software, and automation tools, can help streamline processes and enhance productivity. In times of financial uncertainty, organizations may turn to cloud-based solutions as a cost-effective alternative to traditional on-premises infrastructure. The digital workplace market heavily relies on cloud computing, which could experience increased adoption during a recession. During economic downturns, organizations may prioritize initiatives that empower and enable their workforce to be more self-sufficient. Digital workplace technologies that enhance employee skills, enable self-service support, and provide accessible knowledge resources can be beneficial in such situations. Recessionary periods can lead to increased competition among digital workplace solution providers. Vendors may offer more attractive pricing, innovative features, or bundled offerings to gain market share. In some cases, the recession may also drive consolidation as weaker players struggle to survive. 

Key Market Segmentation

By Component

  • Solutions

  • Services

By organization Size

  • Small and Medium Enterprises

  • Large Enterprises

By End-use

  • BFSI

  • IT & Telecommunication

  • Retail & Consumer Goods

  • Healthcare & Pharmaceuticals

  • Manufacturing

  • Government

  • Others

Regional Analysis 

North America is a worldwide hub for numerous start-ups, medium-sized businesses, and huge corporations. The rising development of social ties from commerce, as well as the spike in IoT, cloud computing, and the deployment of critical technologies such as big data, AI, and automation approaches, is also driving regional growth. The APAC area forecasts significant growth based on revenue collection during the research phase, owing to the growing popularity of working from home or distant locations and the growing importance of providing top-notch amenities to employees to improve user experience. Rising retail sector propulsion, including IT enterprises in the province, are additional elements answerable for enhancing Asia Pacific market expansion.

Digital-Workplace-Market-By-Region

Need any customization research on Digital Workplace Market - Enquiry Now

REGIONAL COVERAGE:

North America

  • USA

  • Canada

  • Mexico

Europe

  • Germany

  • UK

  • France

  • Italy

  • Spain

  • The Netherlands

  • Rest of Europe

Asia-Pacific

  • Japan

  • South Korea

  • China

  • India

  • Australia

  • Rest of Asia-Pacific

The Middle East & Africa

  • Israel

  • UAE

  • South Africa

  • Rest of the Middle East & Africa

Latin America

  • Brazil

  • Argentina

  • Rest of Latin America

Key Players:

The major players are Infosys Limited, Accenture plc, Atos SE, Capgemini, Cognizant, Tata Consultancy Services Limited, HCL Technologies Limited, IBM, Mphasis, DXC Technology, Tech Mahindra Limited, Trianz, and others in the final report.

Tata Consultancy Services Limited-Company Financial Analysis

Company Landscape Analysis

Recent Developments

BlackBerry Limited will offer BlackBerry Digital Workplace, a secure robust workplace solution, in February 2020 to enable users with simple and secure online and offline access to corporate on-premise or cloud information, including Microsoft Office 365 resources.       

LumApps SAS and Microsoft Corporation made a partnership in February 2020 to build a fully integrated Office 365 Digital Workplace solution. This collaboration enables LumApps to link its solutions with Microsoft technologies, accelerating its expansion in the digital workplace sector. 

Digital Workplace Market Report Scope:
Report Attributes Details
Market Size in 2023  US$ 30.3 Bn
Market Size by 2031  US$ 170.93 Bn
CAGR   CAGR of 22.5% From 2024 to 2031
Base Year  2023
Forecast Period  2024-2031
Historical Data  2020-2022
Report Scope & Coverage Market Size, Segments Analysis, Competitive  Landscape, Regional Analysis, DROC & SWOT Analysis, Forecast Outlook
Key Segments • By Component (Solutions, Services)
• By Organization Size (Small and Medium Enterprises, Large Enterprises)
• By End-use (BFSI, IT & Telecommunication, Retail & Consumer Goods, Healthcare & Pharmaceuticals, Manufacturing, Government, Others)
Regional Analysis/Coverage North America (USA, Canada, Mexico), Europe
(Germany, UK, France, Italy, Spain, Netherlands,
Rest of Europe), Asia-Pacific (Japan, South Korea,
China, India, Australia, Rest of Asia-Pacific), The
Middle East & Africa (Israel, UAE, South Africa,
Rest of Middle East & Africa), Latin America (Brazil, Argentina, Rest of Latin America)
Company Profiles Infosys Limited, Accenture plc, Atos SE, Capgemini, Cognizant, Tata Consultancy Services Limited, HCL Technologies Limited, IBM, Mphasis, DXC Technology, Tech Mahindra Limited, Trianz
Key Drivers • Greater flexibility and a better employee experience are in high demand.
Market Opportunities • SME usage of workplace transformation services is increasing.
• The increasing adoption of modern technology by organizations.

 

Frequently Asked Questions

Ans: The Asia pacific region is dominating the Digital Workplace Market.

Ans: 22.5% is the CAGR of the Digital Workplace Market in the forecast period of 2024-2031.

Ans: USD 30.3 Billion in 2023 is the market share of the Digital Workplace Market.

Ans. • SME usage of workplace transformation services is increasing.

         •  The increasing adoption of modern technology by organizations.

Ans. The major players are Infosys Limited, Accenture plc, Atos SE, Capgemini, Cognizant, Tata Consultancy Services Limited, HCL Technologies Limited, IBM, Mphasis, DXC Technology, Tech Mahindra Limited, Trianz, and others in the final report.

Table of Contents

1. Introduction
1.1 Market Definition
1.2 Scope
1.3 Research Assumptions

2. Research Methodology

3. Market Dynamics
3.1 Drivers
3.2 Restraints
3.3 Opportunities
3.4 Challenges

4. Impact Analysis
4.1 Impact of Russia-Ukraine War
4.2 Impact of Ongoing Recession
4.2.1 Introduction
4.2.2 Impact on major economies
4.2.2.1 US
4.2.2.2 Canada
4.2.2.3 Germany
4.2.2.4 France
4.2.2.5 United Kingdom
4.2.2.6 China
4.2.2.7 japan
4.2.2.8 South Korea
4.2.2.9 Rest of the World

5. Value Chain Analysis

6. Porter’s 5 forces model

7. PEST Analysis

8. Digital Workplace Market Segmentation, By Component
8.1 Solutions
8.2 Services

9. Digital Workplace Market Segmentation, By Organization Size
9.1 Small and Medium Enterprises
9.2 Large Enterprises

10. Digital Workplace Market Segmentation, By End-use
10.1 BFSI
10.2 IT & Telecommunication
10.3 Retail & Consumer Goods
10.4 Healthcare & Pharmaceuticals
10.5 Manufacturing
10.6 Government
10.7 Others

11. Regional Analysis
11. Regional Analysis
11.1 Introduction
11.2 North America
11.2.1 North America Digital Workplace Market By Country
11.2.2North America Digital Workplace Market By Component
11.2.3 North America Digital Workplace Market By Organization Size
11.2.4 North America Digital Workplace Market By End-use
11.2.5 USA
11.2.5.1 USA Digital Workplace Market By Component
11.2.5.2 USA Digital Workplace Market By Organization Size
11.2.5.3 USA Digital Workplace Market By End-use
11.2.6 Canada
11.2.6.1 Canada Digital Workplace Market By Component
11.2.6.2 Canada Digital Workplace Market By Organization Size
11.2.6.3 Canada Digital Workplace Market By End-use
11.2.7 Mexico
11.2.7.1 Mexico Digital Workplace Market By Component
11.2.7.2 Mexico Digital Workplace Market By Organization Size
11.2.7.3 Mexico Digital Workplace Market By End-use
11.3 Europe
11.3.1 Europe Digital Workplace Market By Country
11.3.2 Europe Digital Workplace Market By Component
11.3.3 Europe Digital Workplace Market By Organization Size
11.3.4 Europe Digital Workplace Market By End-use
11.3.5 Germany
11.3.5.1 Germany Digital Workplace Market By Component
11.3.5.2 Germany Digital Workplace Market By Organization Size
11.3.5.3 Germany Digital Workplace Market By End-use
11.3.6 UK
11.3.6.1 UK Digital Workplace Market By Component
11.3.6.2 UK Digital Workplace Market By Organization Size
11.3.6.3 UK Digital Workplace Market By End-use
11.3.7 France
11.3.7.1 France Digital Workplace Market By Component
11.3.7.2 France Digital Workplace Market By Organization Size
11.3.7.3 France Digital Workplace Market By End-use
11.3.8 Italy
11.3.8.1 Italy Digital Workplace Market By Component
11.3.8.2 Italy Digital Workplace Market By Organization Size
11.3.8.3 Italy Digital Workplace Market By End-use
11.3.9 Spain
11.3.9.1 Spain Digital Workplace Market By Component
11.3.9.2 Spain Digital Workplace Market By Organization Size
11.3.9.3 Spain Digital Workplace Market By End-use
11.3.10 The Netherlands
11.3.10.1 Netherlands Digital Workplace Market By Component
11.3.10.2 Netherlands Digital Workplace Market By Organization Size
11.3.10.3 Netherlands Digital Workplace Market By End-use
11.3.11 Rest of Europe
11.3.11.1 Rest of Europe Digital Workplace Market By Component
11.3.11.2 Rest of Europe Digital Workplace Market By Organization Size
11.3.11.3 Rest of Europe Digital Workplace Market By End-use
11.4 Asia-Pacific
11.4.1 Asia Pacific Digital Workplace Market By Country
11.4.2 Asia Pacific Digital Workplace Market By Component
11.4.3 Asia Pacific Digital Workplace Market By Organization Size
11.4.4Asia Pacific Digital Workplace Market By End-use
11.4.5 japan
11.4.5.1 Japan Digital Workplace Market By Component
11.4.5.2 Japan Digital Workplace Market By Organization Size
11.4.5.3 Japan Digital Workplace Market By End-use
11.4.6South Korea
11.4.6.1 South Korea Digital Workplace Market By Component
11.4.6.2 South Korea Digital Workplace Market By Organization Size
11.4.6.3 South Korea Digital Workplace Market By End-use
11.4.7 China
11.4.7.1 China Digital Workplace Market By Component
11.4.7.2 China Digital Workplace Market By Organization Size
11.4.7.3 China Digital Workplace Market By End-use
11.4.8 India
11.4.8.1 India Digital Workplace Market By Component
11.4.8.2 India Digital Workplace Market By Organization Size
11.4.8.3 India Digital Workplace Market By End-use
11.4.9 Australia
11.4.9.1 Australia Digital Workplace Market By Component
11.4.9.2 Australia Digital Workplace Market By Organization Size
11.4.9.3 Australia Digital Workplace Market By End-use
11.4.10 Rest of Asia-Pacific
11.4.10.1 APAC Digital Workplace Market By Component
11.4.10.2 APAC Digital Workplace Market By Organization Size
11.4.10.3 APAC Digital Workplace Market By End-use
11.5 The Middle East & Africa
11.5.1 The Middle East & Africa Digital Workplace Market By Country
11.5.2 The Middle East & Africa Digital Workplace Market By Component
11.5.3 The Middle East & Africa Digital Workplace Market By Organization Size
11.5.4The Middle East & Africa Digital Workplace Market By End-use
11.5.5 Israel
11.5.5.1 Israel Digital Workplace Market By Component
11.5.5.2 Israel Digital Workplace Market By Organization Size
11.5.5.3 Israel Digital Workplace Market By End-use
11.5.6 UAE
11.5.6.1 UAE Digital Workplace Market By Component
11.5.6.2 UAE Digital Workplace Market By Organization Size
11.5.6.3 UAE Digital Workplace Market By End-use
11.5.7South Africa
11.5.7.1 South Africa Digital Workplace Market By Component
11.5.7.2 South Africa Digital Workplace Market By Organization Size
11.5.7.3 South Africa Digital Workplace Market By End-use
11.5.8 Rest of Middle East & Africa
11.5.8.1 Rest of Middle East & Asia Digital Workplace Market By Component
11.5.8.2 Rest of Middle East & Asia Digital Workplace Market By Organization Size
11.5.8.3 Rest of Middle East & Asia Digital Workplace Market By End-use
11.6 Latin America
11.6.1 Latin America Digital Workplace Market By Country
11.6.2 Latin America Digital Workplace Market By Component
11.6.3 Latin America Digital Workplace Market By Organization Size
11.6.4 Latin America Digital Workplace Market By End-use
11.6.5 brazil
11.6.5.1 Brazil Digital Workplace Market By Component
11.6.5.2 Brazil Africa Digital Workplace Market By Organization Size
11.6.5.3Brazil Digital Workplace Market By End-use
11.6.6 Argentina
11.6.6.1 Argentina Digital Workplace Market By Component
11.6.6.2 Argentina Digital Workplace Market By Organization Size
11.6.6.3 Argentina Digital Workplace Market By End-use
11.6.7 Rest of Latin America
11.6.7.1 Rest of Latin America Digital Workplace Market By Component
11.6.7.2 Rest of Latin America Digital Workplace Market By Organization Size
11.6.7.3 Rest of Latin America Digital Workplace Market By End-use

12. Company Profile
12.1 Infosys Limited.
12.1.1 Market Overview
12.1.2 Financials
12.1.3 Product/Services/Offerings
12.1.4 SWOT Analysis
12.1.5 The SNS View
12.2 Accenture plc.
12.2.1 Market Overview
12.2.2 Financials
12.2.3 Product/Services/Offerings
12.2.4 SWOT Analysis
12.2.5 The SNS View
12.3 Atos SE.
12.3.1 Market Overview
12.3.2 Financials
12.3.3 Product/Services/Offerings
12.3.4 SWOT Analysis
12.3.5 The SNS View
12.4 Capgemini.
12.4.1 Market Overview
12.4.2 Financials
12.4.3 Product/Services/Offerings
12.4.4 SWOT Analysis
12.4.5 The SNS View
12.5 Cognizant.
12.5.1 Market Overview
12.5.2 Financials
12.5.3 Product/Services/Offerings
12.5.4 SWOT Analysis
12.5.5 The SNS View
12.6 Tata Consultancy Services Limited.
12.6.1 Market Overview
12.6.2 Financials
12.6.3 Product/Services/Offerings
12.6.4 SWOT Analysis
12.6.5 The SNS View
12.7 HCL Technologies Limited.
12.7.1 Market Overview
12.7.2 Financials
12.7.3 Product/Services/Offerings
12.7.4 SWOT Analysis
12.7.5 The SNS View
12.8 IBM.
12.8.1 Market Overview
12.8.2 Financials
12.8.3 Product/Services/Offerings
12.8.4 SWOT Analysis
12.8.5 The SNS View
12.9 Mphasis.
12.9.1 Market Overview
12.9.2 Financials
12.9.3 Product/Services/Offerings
12.9.4 SWOT Analysis
12.9.5 The SNS View
12.10 DXC Technology.
12.10.1 Market Overview
12.10.2 Financials
12.10.3 Product/Services/Offerings
12.10.4 SWOT Analysis
12.10.5 The SNS View

13. Competitive Landscape
13.1 Competitive Benchmarking
13.2 Market Share Analysis
13.3 Recent Developments

14. USE Cases and Best Practices

15. Conclusion

An accurate research report requires proper strategizing as well as implementation. There are multiple factors involved in the completion of good and accurate research report and selecting the best methodology to compete the research is the toughest part. Since the research reports we provide play a crucial role in any company’s decision-making process, therefore we at SNS Insider always believe that we should choose the best method which gives us results closer to reality. This allows us to reach at a stage wherein we can provide our clients best and accurate investment to output ratio.

Each report that we prepare takes a timeframe of 350-400 business hours for production. Starting from the selection of titles through a couple of in-depth brain storming session to the final QC process before uploading our titles on our website we dedicate around 350 working hours. The titles are selected based on their current market cap and the foreseen CAGR and growth.

 

The 5 steps process:

Step 1: Secondary Research:

Secondary Research or Desk Research is as the name suggests is a research process wherein, we collect data through the readily available information. In this process we use various paid and unpaid databases which our team has access to and gather data through the same. This includes examining of listed companies’ annual reports, Journals, SEC filling etc. Apart from this our team has access to various associations across the globe across different industries. Lastly, we have exchange relationships with various university as well as individual libraries.

Secondary Research

Step 2: Primary Research

When we talk about primary research, it is a type of study in which the researchers collect relevant data samples directly, rather than relying on previously collected data.  This type of research is focused on gaining content specific facts that can be sued to solve specific problems. Since the collected data is fresh and first hand therefore it makes the study more accurate and genuine.

We at SNS Insider have divided Primary Research into 2 parts.

Part 1 wherein we interview the KOLs of major players as well as the upcoming ones across various geographic regions. This allows us to have their view over the market scenario and acts as an important tool to come closer to the accurate market numbers. As many as 45 paid and unpaid primary interviews are taken from both the demand and supply side of the industry to make sure we land at an accurate judgement and analysis of the market.

This step involves the triangulation of data wherein our team analyses the interview transcripts, online survey responses and observation of on filed participants. The below mentioned chart should give a better understanding of the part 1 of the primary interview.

Primary Research

Part 2: In this part of primary research the data collected via secondary research and the part 1 of the primary research is validated with the interviews from individual consultants and subject matter experts.

Consultants are those set of people who have at least 12 years of experience and expertise within the industry whereas Subject Matter Experts are those with at least 15 years of experience behind their back within the same space. The data with the help of two main processes i.e., FGDs (Focused Group Discussions) and IDs (Individual Discussions). This gives us a 3rd party nonbiased primary view of the market scenario making it a more dependable one while collation of the data pointers.

Step 3: Data Bank Validation

Once all the information is collected via primary and secondary sources, we run that information for data validation. At our intelligence centre our research heads track a lot of information related to the market which includes the quarterly reports, the daily stock prices, and other relevant information. Our data bank server gets updated every fortnight and that is how the information which we collected using our primary and secondary information is revalidated in real time.

Data Bank Validation

Step 4: QA/QC Process

After all the data collection and validation our team does a final level of quality check and quality assurance to get rid of any unwanted or undesired mistakes. This might include but not limited to getting rid of the any typos, duplication of numbers or missing of any important information. The people involved in this process include technical content writers, research heads and graphics people. Once this process is completed the title gets uploader on our platform for our clients to read it.

Step 5: Final QC/QA Process:

This is the last process and comes when the client has ordered the study. In this process a final QA/QC is done before the study is emailed to the client. Since we believe in giving our clients a good experience of our research studies, therefore, to make sure that we do not lack at our end in any way humanly possible we do a final round of quality check and then dispatch the study to the client.

Start a Conversation

Hi! Click one of our member below to chat on Phone