The Enterprise Social Software Market size was valued at USD 9.96 billion in 2022 and is expected to hit USD 45.91 billion by 2030 with a growing CAGR of 21.05% over the forecast period of 2023-2030.
Enterprise social software (ESS) encompasses the integration of various software platforms and social networking tools. This powerful software offers a plethora of applications to end users, including content-sharing, document collaboration, micro-blogging, and other essential business functions.
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The rapid rise of social networking in recent years has created a fertile ground for the enterprise social software market to flourish. Furthermore, the increasing demand for seamless interconnectivity among employees, retailers, wholesalers, and distributors is expected to drive market growth. However, the lack of awareness and understanding of ESS among enterprises poses a potential obstacle to market expansion. Conversely, the surging popularity of bring-your-own-device (BYOD) initiatives presents a promising opportunity for the enterprise social software market.
Drivers
Increasing requirement for enterprise internetworking among partners, employees, distributors, and suppliers in small and mid-size enterprises.
The Raising adoption of enterprise social network solutions is revolutionizing communication within organizations.
The growing adoption of enterprise social network solutions is revolutionizing communication within organizations. As a result, there is a rising demand for efficient communication across all levels of the organizational hierarchy. To meet this demand, companies are increasingly embracing enterprise social network solutions and services to manage their communication workflows effectively.
The emergence of social media, the introduction of BYOD (bring your own devices), and employee demand are among the key factors driving the growth of the global enterprise social software (ESS) market.
In recent years, the rise of social media platforms has revolutionized the way people communicate and interact. This shift has had a profound impact on businesses, prompting them to adopt enterprise social software solutions to enhance collaboration and knowledge sharing within their organizations. Furthermore, the introduction of BYOD policies has allowed employees to use their personal devices for work purposes. This trend has not only increased flexibility and productivity but has also created a need for secure and efficient communication channels. As a result, businesses are turning to ESS solutions to facilitate seamless collaboration and information exchange across various devices and platforms.
Restrains
The global enterprise social software market faces significant limitations, primarily stemming from the high costs involved in the initial setup phase.
Opportunities
The growth of the global enterprise social software (ESS) market has been propelled by continuous software development and a rising demand from end-user segments.
Challenges
The lack of integration among tools and the uncertainty surrounding methodologies pose additional challenges. This factor hinders the market's growth potential. Moreover, a notable obstacle lies in the insufficient knowledge and awareness among enterprises regarding the benefits and functionalities of ESS. This lack of understanding further restricts the market's expansion and adoption.
Ukraine is a key player in the global technology supply chain, particularly in hardware manufacturing and software development. Any disruption in the supply chain can affect the availability of technology solutions, which, in turn, can impact enterprise software markets. With the COVID-19 pandemic, there was already a growing demand for remote collaboration tools. The conflict may further accelerate the need for such tools as businesses adapt to remote work due to global uncertainties and geopolitical risks. As tensions rise, businesses may be more concerned about the security of their data and communications. This could drive an increased interest in enterprise social software that offers enhanced security features and encryption. Companies in regions directly affected by the conflict might shift their focus from international markets to more domestic and regional concerns. This shift can change the landscape of the enterprise social software market. Geopolitical events can lead to fluctuations in financial markets. These fluctuations can impact the investment landscape, which, in turn, may influence the availability of capital for software development and acquisitions in the enterprise social software sector. The Russia-Ukraine conflict could further accelerate the digital transformation and adoption of cloud-based solutions as businesses seek more flexible and resilient operational models. With potential cyber threats related to the conflict, organizations may invest more heavily in cybersecurity solutions, which can be integrated with enterprise social software to protect their digital assets.
Impact of Recession
Companies facing economic challenges may prioritize cost efficiency. ESS solutions that demonstrate clear cost-saving benefits, such as improved productivity or reduced travel expenses through virtual collaboration, may still be adopted or expanded. Recessions can accelerate trends towards remote work as companies look for ways to cut costs related to office space and utilities. ESS tools that support remote collaboration, virtual meetings, and file sharing may see increased adoption. Companies may delay the launch of new ESS initiatives or projects during a recession. ESS vendors may experience longer sales cycles and may need to provide more compelling business cases to secure deals. Economic downturns can lead to consolidation in the software market as smaller ESS providers may struggle to compete. Larger, more established ESS vendors may acquire or merge with smaller players, leading to a more concentrated market. As remote work and digital collaboration become more common, the need for secure ESS solutions grows. Companies will likely invest in ESS tools that offer robust security features to protect sensitive data and communication. Organizations may focus on getting the most value out of existing ESS solutions to avoid additional costs. This may lead to increased efforts to improve user adoption and engagement with ESS platforms. While the initial impact of a recession can be negative, the ESS market may rebound as the economy recovers. Organizations will continue to recognize the value of effective communication and collaboration tools, leading to increased investments in ESS.
By Deployment
On-Premise
Cloud
Hybrid
By Enterprise Size
Small & Medium Enterprises
Large Enterprises
By Industry Vertical
Education and Government
Retail
Banking, Financial Services, and Insurance (BFSI)
Healthcare and Life Sciences
IT and Telecommunications
Others
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The small and medium-sized enterprises (SMEs) sector is poised for remarkable growth, with sales projected to surge at an impressive Compound Annual Growth Rate (CAGR) of 16.6% during the forecast period. In response to the escalating influence of social media platforms and the relentless march of digitization, SMEs are increasingly turning to enterprise social network solutions and services to stay ahead of the curve. Meanwhile, the large enterprises segment is set to reign supreme in the global enterprise social networks market, commanding the lion's share. With a projected CAGR of 12.48% over the forecast period, these industry giants are poised to leverage the power of enterprise social networks to drive their success in an ever-evolving business landscape.
North America is expected to undergo significant growth in the foreseeable future with a 29.2% market share. The presence of extensive acquisition trends and a prominent prevalence in various industries serve as clear indicators of positive development within the social software industry. Early adopters are now fervently advocating for the numerous benefits offered by such a comprehensive social suite. The Asia-Pacific region is poised to experience robust market growth throughout the forecast period. In this region, business solutions are not only anticipated to surpass initial optimism but are also viewed as an exceptional means to enhance brand value through seamless messaging and optimized connectivity across all agencies.
Europe is projected to dominate the global enterprise social software market in the coming years, primarily due to the heightened brand awareness among SMEs, increased research and development activities, and highly profitable business strategies.
REGIONAL COVERAGE:
North America
US
Canada
Mexico
Europe
Eastern Europe
Poland
Romania
Hungary
Turkey
Rest of Eastern Europe
Western Europe
Germany
France
UK
Italy
Spain
Netherlands
Switzerland
Austria
Rest of Western Europe
Asia Pacific
China
India
Japan
South Korea
Vietnam
Singapore
Australia
Rest of Asia Pacific
Middle East & Africa
Middle East
UAE
Egypt
Saudi Arabia
Qatar
Rest of Middle East
Africa
Nigeria
South Africa
Rest of Africa
Latin America
Brazil
Argentina
Colombia
Rest of Latin America
The prominent players in the market are IBM, BroadVision, Cisco, Tibco Software, Autodesk, Google Inc, Jive Software, Salesforce, Atos, Sitrion, Microsoft, OpenText Corp, and others in the final report.
In November 2020, JSM announced the release of version 20.06 of the JSM Pension Administration System. This new version offers enhanced functionality that automates the calculation of various types of government pension benefits. It simplifies the process for appointed employees in the pensionable facility, streamlining the monthly pension payment process and pension invoice generation. Additionally, it provides a bank transfer letter and generates various reports for easy reference.
In October 2020, JSMTPL (JSM Technologies P Ltd), a leading digital human resources and payroll technology company, introduced JSM HRIS software version 20.05. This software version brings powerful new features for HRMS calculation. It seamlessly integrates various components of HR and payroll process automation, utilizing cutting-edge tools and technologies. This integration amplifies the ability to automate daily HR work, enabling businesses to scale up sophisticated automation with speed and efficiency.
In May 2020, JSM Technologies announced the release of version 19.12 of the JSM training management software. This latest version includes powerful enhancements and new features that cover training workflows from start to finish. It also offers bulk import from Excel facilities for all types of training data, ensuring a seamless data transfer process. Furthermore, it provides notifications to all interested parties involved in training events and workflows, keeping everyone informed. The software also offers advanced and powerful reports for comprehensive data analysis. JSM Training Management Software is a 19-year advanced training software designed to manage and track employee training data. It serves as a comprehensive HRMS software module within the JSM HRIS software suite.
| Report Attributes | Details |
| Market Size in 2022 | US$ 9.96 Billion |
| Market Size by 2030 | US$ 45.91 Billion |
| CAGR | CAGR of 21.05 % From 2023 to 2030 |
| Base Year | 2022 |
| Forecast Period | 2023-2030 |
| Historical Data | 2019-2021 |
| Report Scope & Coverage | Market Size, Segments Analysis, Competitive Landscape, Regional Analysis, DROC & SWOT Analysis, Forecast Outlook |
| Key Segments | • By Deployment (On-Premise, Cloud, Hybrid) • By Enterprise Size (Small and medium Enterprises, Large Enterprises) • By Industry Vertical (Education and Government, Retail, Banking, Financial Services, and Insurance (BFSI), Healthcare and Life Sciences, IT and Telecommunications, Others) |
| Regional Analysis/Coverage | North America (US, Canada, Mexico), Europe (Eastern Europe [Poland, Romania, Hungary, Turkey, Rest of Eastern Europe] Western Europe] Germany, France, UK, Italy, Spain, Netherlands, Switzerland, Austria, Rest of Western Europe]), Asia Pacific (China, India, Japan, South Korea, Vietnam, Singapore, Australia, Rest of Asia Pacific), Middle East & Africa (Middle East [UAE, Egypt, Saudi Arabia, Qatar, Rest of Middle East], Africa [Nigeria, South Africa, Rest of Africa], Latin America (Brazil, Argentina, Colombia Rest of Latin America) |
| Company Profiles | IBM, BroadVision, Cisco, Tibco Software, Autodesk, Google Inc, Jive Software, Salesforce, Atos, Sitrion, Microsoft, OpenText Corp |
| Key Drivers | • Increasing requirement for enterprise internetworking among partners, employees, distributors, and suppliers in small and mid-size enterprises. • The Raising adoption of enterprise social network solutions is revolutionizing communication within organizations. |
| Market Challenges | • The lack of integration among tools and the uncertainty surrounding methodologies pose additional challenges. This factor hinders the market's growth potential. Moreover, a notable obstacle lies in the insufficient knowledge and awareness among enterprises regarding the benefits and functionalities of ESS. This lack of understanding further restricts the market's expansion and adoption. |
Ans. The CAGR of the Enterprise Social Software Market is 21.05 %.
Ans: The value of the Enterprise Social Software Market was 9.96 billion in 2022.
Ans. The forecast period of the Enterprise Social Software Market is 2022-2030.
Ans. The three segments are covered in this Enterprise Social Software Market, By Deployment, By Enterprise Size, By Industry Vertical.
Ans: Yes, you can ask for the customization as pas per your business requirement.
Table of Contents
1. Introduction
1.1 Market Definition
1.2 Scope
1.3 Research Assumptions
2. Research Methodology
3. Market Dynamics
3.1 Drivers
3.2 Restraints
3.3 Opportunities
3.4 Challenges
4. Impact Analysis
4.1 Impact of Russia-Ukraine War
4.2 Impact of Ongoing Recession
4.2.1 Introduction
4.2.2 Impact on major economies
4.2.2.1 US
4.2.2.2 Canada
4.2.2.3 Germany
4.2.2.4 France
4.2.2.5 United Kingdom
4.2.2.6 China
4.2.2.7 japan
4.2.2.8 South Korea
4.2.2.9 Rest of the World
5. Value Chain Analysis
6. Porter’s 5 forces model
7. PEST Analysis
8. Enterprise Social Software Market, By Deployment
8.1 On-Premise
8.2 Cloud
8.3 Hybrid
9. Enterprise Social Software Market By Enterprise Size
9.1 Small & Medium Enterprises
9.2 Large Enterprises
10. Enterprise Social Software Market, By Industry Vertical
10.1 Education and Government
10.2 Retail
10.3 Banking, Financial Services, and Insurance (BFSI)
10.4 Healthcare and Life Sciences
10.5 IT and Telecommunications
10.6 Others
11. Regional Analysis
11.1 Introduction
11.2 North America
11.2.1 North America Enterprise Social Software Market by country
11.2.2 North America Enterprise Social Software Market By Deployment
11.2.3 North America Enterprise Social Software Market By Enterprise Size
11.2.4 North America Enterprise Social Software Market By Industry Vertical
11.2.5 USA
11.2.5.1 USA Enterprise Social Software Market By Deployment
11.2.5.2 USA Enterprise Social Software Market By Enterprise Size
11.2.5.3 USA Enterprise Social Software Market By Industry Vertical
11.2.6 Canada
11.2.6.1 Canada Enterprise Social Software Market By Deployment
11.2.6.2 Canada Enterprise Social Software Market By Enterprise Size
11.2.6.3 Canada Enterprise Social Software Market By Industry Vertical
11.2.7 Mexico
11.2.7.1 Mexico Enterprise Social Software Market By Deployment
11.2.7.2 Mexico Enterprise Social Software Market By Enterprise Size
11.2.7.3 Mexico Enterprise Social Software Market By Industry Vertical
11.3 Europe
11.3.1 Eastern Europe
11.3.1.1 Eastern Europe Enterprise Social Software Market by Country
11.3.1.2 Eastern Europe Enterprise Social Software Market By Deployment
11.3.1.3 Eastern Europe Enterprise Social Software Market By Enterprise Size
11.3.1.4 Eastern Europe Enterprise Social Software Market By Industry Vertical
11.3.1.5 Poland
11.3.1.5.1 Poland Enterprise Social Software Market By Deployment
11.3.1.5.2 Poland Enterprise Social Software Market By Enterprise Size
11.3.1.5.3 Poland Enterprise Social Software Market By Industry Vertical
11.3.1.6 Romania
11.3.1.6.1 Romania Enterprise Social Software Market By Deployment
11.3.1.6.2 Romania Enterprise Social Software Market By Enterprise Size
11.3.1.6.4 Romania Enterprise Social Software Market By Industry Vertical
11.3.1.7 Turkey
11.3.1.7.1 Turkey Enterprise Social Software Market By Deployment
11.3.1.7.2 Turkey Enterprise Social Software Market By Enterprise Size
11.3.1.7.3 Turkey Enterprise Social Software Market By Industry Vertical
11.3.1.8 Rest of Eastern Europe
11.3.1.8.1 Rest of Eastern Europe Enterprise Social Software Market By Deployment
11.3.1.8.2 Rest of Eastern Europe Enterprise Social Software Market By Enterprise Size
11.3.1.8.3 Rest of Eastern Europe Enterprise Social Software Market By Industry Vertical
11.3.2 Western Europe
11.3.2.1 Western Europe Enterprise Social Software Market By Deployment
11.3.2.2 Western Europe Enterprise Social Software Market By Enterprise Size
11.3.2.3 Western Europe Enterprise Social Software Market By Industry Vertical
11.3.2.4 Germany
11.3.2.4.1 Germany Enterprise Social Software Market By Deployment
11.3.2.4.2 Germany Enterprise Social Software Market By Enterprise Size
11.3.2.4.3 Germany Enterprise Social Software Market By Industry Vertical
11.3.2.5 France
11.3.2.5.1 France Enterprise Social Software Market By Deployment
11.3.2.5.2 France Enterprise Social Software Market By Enterprise Size
11.3.2.5.3 France Enterprise Social Software Market By Industry Vertical
11.3.2.6 UK
11.3.2.6.1 UK Enterprise Social Software Market By Deployment
11.3.2.6.2 UK Enterprise Social Software Market By Enterprise Size
11.3.2.6.3 UK Enterprise Social Software Market By Industry Vertical
11.3.2.7 Italy
11.3.2.7.1 Italy Enterprise Social Software Market By Deployment
11.3.2.7.2 Italy Enterprise Social Software Market By Enterprise Size
11.3.2.7.3 Italy Enterprise Social Software Market By Industry Vertical
11.3.2.8 Spain
11.3.2.8.1 Spain Enterprise Social Software Market By Deployment
11.3.2.8.2 Spain Enterprise Social Software Market By Enterprise Size
11.3.2.8.3 Spain Enterprise Social Software Market By Industry Vertical
11.3.2.9 Netherlands
11.3.2.9.1 Netherlands Enterprise Social Software Market By Deployment
11.3.2.9.2 Netherlands Enterprise Social Software Market By Enterprise Size
11.3.2.9.3 Netherlands Enterprise Social Software Market By Industry Vertical
11.3.2.10 Switzerland
11.3.2.10.1 Switzerland Enterprise Social Software Market By Deployment
11.3.2.10.2 Switzerland Enterprise Social Software Market By Enterprise Size
11.3.2.10.3 Switzerland Enterprise Social Software Market By Industry Vertical
11.3.2.11.1 Austria
11.3.2.11.2 Austria Enterprise Social Software Market By Deployment
11.3.2.11.3 Austria Enterprise Social Software Market By Enterprise Size
11.3.2.11.4 Austria Enterprise Social Software Market By Industry Vertical
11.3.2.12 Rest of Western Europe
11.3.2.12.1 Rest of Western Europe Enterprise Social Software Market By Deployment
11.3.2.12.2 Rest of Western Europe Enterprise Social Software Market By Enterprise Size
11.3.2.12.3 Rest of Western Europe Enterprise Social Software Market By Industry Vertical
11.4 Asia-Pacific
11.4.1 Asia-Pacific Enterprise Social Software Market by Country
11.4.2 Asia-Pacific Enterprise Social Software Market By Deployment
11.4.3 Asia-Pacific Enterprise Social Software Market By Enterprise Size
11.4.4 Asia-Pacific Enterprise Social Software Market By Industry Vertical
11.4.5 China
11.4.5.1 China Enterprise Social Software Market By Deployment
11.4.5.2 China Enterprise Social Software Market By Enterprise Size
11.4.5.3 China Enterprise Social Software Market By Industry Vertical
11.4.6 India
11.4.6.1 India Enterprise Social Software Market By Deployment
11.4.6.2 India Enterprise Social Software Market By Enterprise Size
11.4.6.3 India Enterprise Social Software Market By Industry Vertical
11.4.7 Japan
11.4.7.1 Japan Enterprise Social Software Market By Deployment
11.4.7.2 Japan Enterprise Social Software Market By Enterprise Size
11.4.7.3 Japan Enterprise Social Software Market By Industry Vertical
11.4.8 South Korea
11.4.8.1 South Korea Enterprise Social Software Market By Deployment
11.4.8.2 South Korea Enterprise Social Software Market By Enterprise Size
11.4.8.3 South Korea Enterprise Social Software Market By Industry Vertical
11.4.9 Vietnam
11.4.9.1 Vietnam Enterprise Social Software Market By Deployment
11.4.9.2 Vietnam Enterprise Social Software Market By Enterprise Size
11.4.9.3 Vietnam Enterprise Social Software Market By Industry Vertical
11.4.10 Singapore
11.4.10.1 Singapore Enterprise Social Software Market By Deployment
11.4.10.2 Singapore Enterprise Social Software Market By Enterprise Size
11.4.10.3 Singapore Enterprise Social Software Market By Industry Vertical
11.4.11 Australia
11.4.11.1 Australia Enterprise Social Software Market By Deployment
11.4.11.2 Australia Enterprise Social Software Market By Enterprise Size
11.4.11.3 Australia Enterprise Social Software Market By Industry Vertical
11.4.12 Rest of Asia-Pacific
11.4.12.1 Rest of Asia-Pacific Enterprise Social Software Market By Deployment
11.4.12.2 Rest of Asia-Pacific Enterprise Social Software Market By Enterprise Size
11.4.12.3 Rest of Asia-Pacific Enterprise Social Software Market By Industry Vertical
11.5 Middle East & Africa
11.5.1 Middle East
11.5.1.1 Middle East Enterprise Social Software Market by country
11.5.1.2 Middle East Enterprise Social Software Market By Deployment
11.5.1.3 Middle East Enterprise Social Software Market By Enterprise Size
11.5.1.4 Middle East Enterprise Social Software Market By Industry Vertical
11.5.1.5 UAE
11.5.1.5.1 UAE Enterprise Social Software Market By Deployment
11.5.1.5.2 UAE Enterprise Social Software Market By Enterprise Size
11.5.1.5.3 UAE Enterprise Social Software Market By Industry Vertical
11.5.1.6 Egypt
11.5.1.6.1 Egypt Enterprise Social Software Market By Deployment
11.5.1.6.2 Egypt Enterprise Social Software Market By Enterprise Size
11.5.1.6.3 Egypt Enterprise Social Software Market By Industry Vertical
11.5.1.7 Saudi Arabia
11.5.1.7.1 Saudi Arabia Enterprise Social Software Market By Deployment
11.5.1.7.2 Saudi Arabia Enterprise Social Software Market By Enterprise Size
11.5.1.7.3 Saudi Arabia Enterprise Social Software Market By Industry Vertical
11.5.1.8 Qatar
11.5.1.8.1 Qatar Enterprise Social Software Market By Deployment
11.5.1.8.2 Qatar Enterprise Social Software Market By Enterprise Size
11.5.1.8.3 Qatar Enterprise Social Software Market By Industry Vertical
11.5.1.9 Rest of Middle East
11.5.1.9.1 Rest of Middle East Enterprise Social Software Market By Deployment
11.5.1.9.2 Rest of Middle East Enterprise Social Software Market By Enterprise Size
11.5.1.9.3 Rest of Middle East Enterprise Social Software Market By Industry Vertical
11.5.2 Africa
11.5.2.1 Africa Transfusion Diagnostics Market by country
11.5.2.2 Africa Enterprise Social Software Market By Deployment
11.5.2.3 Africa Enterprise Social Software Market By Enterprise Size
11.5.2.4 Africa Enterprise Social Software Market By Industry Vertical
11.5.2.5 Nigeria
11.5.2.5.1 Nigeria Enterprise Social Software Market By Deployment
11.5.2.5.2 Nigeria Enterprise Social Software Market By Enterprise Size
11.5.2.5.3 Nigeria Enterprise Social Software Market By Industry Vertical
11.5.2.6 South Africa
11.5.2.6.1 South Africa Enterprise Social Software Market By Deployment
11.5.2.6.2 South Africa Enterprise Social Software Market By Enterprise Size
11.5.2.6.3 South Africa Enterprise Social Software Market By Industry Vertical
11.5.2.7 Rest of Africa
11.5.2.7.1 Rest of Africa Enterprise Social Software Market By Deployment
11.5.2.7.2 Rest of Africa Enterprise Social Software Market By Enterprise Size
11.5.2.7.3 Rest of Africa Enterprise Social Software Market By Industry Vertical
11.6 Latin America
11.6.1 Latin America Enterprise Social Software Market by country
11.6.2 Latin America Enterprise Social Software Market By Deployment
11.6.3 Latin America Enterprise Social Software Market By Enterprise Size
11.6.4 Latin America Enterprise Social Software Market By Industry Vertical
11.6.5 Brazil
11.6.5.1 Brazil Enterprise Social Software Market By Deployment
11.6.5.2 Brazil Enterprise Social Software Market By Enterprise Size
11.6.5.3 Brazil Enterprise Social Software Market By Industry Vertical
11.6.6 Argentina
11.6.6.1 Argentina Enterprise Social Software Market By Deployment
11.6.6.2 Argentina Enterprise Social Software Market By Enterprise Size
11.6.6.3 Argentina Enterprise Social Software Market By Industry Vertical
11.6.7 Colombia
11.6.7.1 Colombia Enterprise Social Software Market By Deployment
11.6.7.2 Colombia Enterprise Social Software Market By Enterprise Size
11.6.7.3 Colombia Enterprise Social Software Market By Industry Vertical
11.6.8 Rest of Latin America
11.6.8.1 Rest of Latin America Enterprise Social Software Market By Deployment
11.6.8.2 Rest of Latin America Enterprise Social Software Market By Enterprise Size
11.6.8.3 Rest of Latin America Enterprise Social Software Market By Industry Vertical
12. Company profile
12.1 IBM
12.1.1 Company Overview
12.1.2 Financials
12.1.3 Product/Services/Offerings
12.1.4 SWOT Analysis
12.1.5 The SNS View
12.2 BroadVision.
12.2.1 Company Overview
12.2.2 Financials
12.2.3 Product/Services/Offerings
12.2.4 SWOT Analysis
12.2.5 The SNS View
12.3 Cisco.
12.3.1 Company Overview
12.3.2 Financials
12.3.3 Product/Services/Offerings
12.3.4 SWOT Analysis
12.3.5 The SNS View
12.4 Tibco Software.
12.4.1 Company Overview
12.4.2 Financials
12.4.3 Product/Services/Offerings
12.4.4 SWOT Analysis
12.4.5 The SNS View
12.5 Autodesk.
12.5.1 Company Overview
12.5.2 Financials
12.5.3 Product/Services/Offerings
12.5.4 SWOT Analysis
12.5.5 The SNS View
12.6 Google Inc.
12.6.1 Company Overview
12.6.2 Financials
12.6.3 Product/Services/Offerings
12.6.4 SWOT Analysis
12.6.5 The SNS View
12.7 Jive Software
12.7.1 Company Overview
12.7.2 Financials
12.7.3 Product/Services/Offerings
12.7.4 SWOT Analysis
12.7.5 The SNS View
12.8 Salesforce.
12.8.1 Company overview
12.8.2 Financials
12.8.3 Product/Services/Offerings
12.8.4 SWOT Analysis
12.8.5 The SNS View
12.9 Atos.
12.9.1 Company Overview
12.9.2 Financials
12.9.3 Product/Services/Offerings
12.9.4 SWOT Analysis
12.9.5 The SNS View
12.10 Microsoft.
12.10.1 Company Overview
12.10.2 Financials
12.10.3 Product/Services/Offerings
12.10.4 SWOT Analysis
12.10.5 The SNS View
13. Competitive Landscape
13.1 Competitive Benchmarking
13.2 Market Share Analysis
13.3 Recent Developments
13.3.1 Industry News
13.3.2 Company News
13.3.3 Mergers & Acquisitions
14. Use Case and Best Practices
15. Conclusion
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