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Online Banking Market

Online Banking Market Size, Share & Segmentation by type (Informational Services, Transactional Services and Communicative Services) by Software (Customized Software and Standard Software) By Banking Type (Retail Banking, Corporate Banking, Investment Banking) By Service Type (Payments, Processing Services, Customer & Channel Management, Wealth Management, Others), by Regions and Global Market Forecast 2022-2028

Report Id: SNS/ICT/1233 | May 2022 | Region: Global | 130 Pages

Report Scope & Overview:

The Online Banking Market Size was worth at $16.9 billion in 2021 and is expected to increase at a CAGR of 12.1% from 2020 to 2028, reaching $40.31 billion by 2028.

An electronic payment system that enables users to make financial transactions digital is known as digital banking. It's also referred to as internet banking or web banking, and it's supposed to be easy, offering a time-saving banking experience as well as real-time problem solutions. Banks, on the other hand, should strive to create a smoother integration across digital and mobile platforms, as well as to increase consumer interaction in order to match their demand, wants, and inclinations.

With the unexpected COVID-18 crisis, demand for digital banking services continues to climb, owing to the closure of local branches and a shift in clients' financial needs to digital platforms during the lockdown.

Online Banking Market

Banks are primarily transitioning to digital or digitized banking by integrating technology in adapting to shifting consumer needs, lifestyles, and expectations. Cloud computing, application programming interfaces (APIs), robotic process automation (RPA), chatbots, machine learning, and blockchain are among key technologies that are accelerating the growth of the digital banking business. Furthermore, real-time payment solutions, comfort and quick access to digital banking, as well as increased smartphone usage, are driving the expansion of the digital banking industry.

However, privacy and technological constraints, as well as privacy concerns and transaction difficulties, are some of the obstacles limiting industry expansion. Furthermore, nations such as China, India, Japan, and Australia have a significant desire for widespread internet use in order to use digital banking services. As a consequence, substantial development possibilities for the industry are projected in the approaching years.

In 2018, the transactions segment dominated the digital banking market, and this trend is expected to continue throughout the projection period. As a result of a large number of consumers migrating to digital payment systems, which provide greater convenience and time-saving features than traditional payment methods.

MARKET DYNAMICS:

KEY DRIVERS:

  • Low cost and easy accessibility

  • In today's times, there is a greater acceptance of digital banking.

  • The importance of literacy among the elderly regarding making digital transactions.

RESTRAINTS:

  • The majority of people still believe in going to banks to conduct their financial transactions.

  • Most banks and financial institutions invest much in cyber security, but they must be proactive in pursuing fraudsters and avoiding risks.

  • The proportion of customers are still hesitant to accept risks while doing digital transactions, which is one of the largest roadblocks to the digital banking market's growth.

OPPORTUNITIES:

  • As the usage of mobile phones and increased internet grows throughout the world, banks are increasingly relying on digital channels to deliver their services.

  •  Collaborations of banks with FinTech companies and other third-party interfaces to develop more client-centric goods and services, resulting in a better customer experience.

CHALLENGES:

  • One of the most major hurdles for digital banking marketers is security.

  • Cyberattacks and fraudulent conduct are still a reality, despite the fact that financial systems are meant to be nearly impervious.

  • There are also issues regarding data and fund security. Every year, firms might lose $1.55 million due to downtime.

IMPACT OF COVID-18:

In the aftermath of the COVID-18 outbreak, the digital banking business has seen enormous growth and has continued to flourish internationally. Furthermore, due to widespread fear of the virus and a desire to preserve social distance, customers have been mostly using mobile phones and web browsers to access banking services. As a result, the expansion of the digital banking sector has been pushed by changing consumer habits toward digital banking services. Furthermore, COVID-18 had a good influence on digital banking, and it is likely to retain its supremacy during the projection period.

MARKET ESTIMATION:

The internet banking market is divided into three categories: service, banking, and area. Payments, processing services, customer & channel management, wealth management, and others are the different types of services. Retail banking, corporate banking, and investment banking are the three types of banking. The market is examined throughout North America, Europe, Asia-Pacific, South America, and the Middle East and Africa.

Key Market Players:

The key players include ACI Worldwide (U.S.), Microsoft Corporation (U.S.), Fiserv, Inc. (U.S.), Tata Consultancy Services (India), Cor Financial Solutions Ltd. (UK), Oracle Corporation (U.S.), Temenos Group AG (Switzerland), Rockall Technologies (Ireland), EdgeVerve Systems Limited (India)

Online Banking Market

KEY MARKET SEGMENTS:

By Type:

  • Informational services

  • Transactional services

  • Communicative services

By Software:

  • Customized software

  • Standard software

By Banking Type:

  • Retail Banking

  • Corporate Banking

  • Investment Banking

By Service Type:

  • Payments

  • Processing Services

  • Customer & Channel Management

  • Wealth Management

  • Others

REGIONAL ANALYSIS:

North America led the worldwide digital banking market in 2021, and this trend is projected to continue over the forecast period. Furthermore, advances in information technology and the growing creation of dynamic and consumer-friendly user interfaces for websites and applications are driving the region's digital banking market growth.

REGIONAL COVERAGE:

  • North America

    • USA

    • Canada

    • Mexico

  • Europe

    • Germany

    • UK

    • France

    • Italy

    • Spain

    • The Netherlands

    • Rest of Europe

  • Asia-Pacific

    • Japan

    • south Korea

    • China

    • India

    • Australia

    • Rest of Asia-Pacific

  • The Middle East & Africa

    • Israel

    • UAE

    • South Africa

    • Rest of Middle East & Africa

  • Latin America

    • Brazil

    • Argentina

    • Rest of Latin America

Online Banking Market Report Scope:
Report Attributes Details
Market Size in 2021  US$ 16.9 Bn
Market Size by 2028  US$ 40.31 Bn
CAGR   CAGR of 12.1% From 2022 to 2028
Base Year  2021
Forecast Period  2022-2028
Historical Data  2017-2020
Report Scope & Coverage Market Size, Segments Analysis, Competitive  Landscape, Regional Analysis, DROC & SWOT Analysis, Forecast Outlook
Key Segments • by Type (Informational Services, Transactional Services and Communicative Services)
• by Software (Customized Software and Standard Software)
• by Banking Type (Retail Banking, Corporate Banking, Investment Banking)
• by Service Type (Payments, Processing Services, Customer & Channel Management, Wealth Management, Others)
Regional Analysis/Coverage North America (USA, Canada, Mexico), Europe
(Germany, UK, France, Italy, Spain, Netherlands,
Rest of Europe), Asia-Pacific (Japan, South Korea,
China, India, Australia, Rest of Asia-Pacific), The
Middle East & Africa (Israel, UAE, South Africa,
Rest of Middle East & Africa), Latin America (Brazil, Argentina, Rest of Latin America)
Company Profiles ACI Worldwide, Microsoft Corporation, Fiserv, Inc., Tata Consultancy Services, Cor Financial Solutions Ltd., Oracle Corporation, Temenos Group AG, Rockall Technologies, EdgeVerve Systems Limited
Key Drivers • In today's times, there is a greater acceptance of digital banking.
• The importance of literacy among the elderly regarding making digital transactions.
Market Opportunities • As the usage of mobile phones and increased internet grows throughout the world, banks are increasingly relying on digital channels to deliver their services.

 


Frequently Asked Questions (FAQ) :


Table of Contents

 

1. Introduction

1.1 Market Definition

1.2 Scope

1.3 Research Assumptions

 

2. Research Methodology

 

3. Market Dynamics

3.1 Drivers

3.2 Restraints

3.3 Opportunities

3.4 Challenges

 

4. Impact Analysis

4.1 COVID 18 Impact Analysis

4.2 Impact of the Ukraine-Russia War

 

5. Value Chain Analysis

 

6. Porter’s 5 forces model

 

7. Online Banking Market Segmentation, by Type

7.1 Informational Services

7.2 Transactional Services

7.3 Communicative Services

 

8. Online Banking Market Segmentation, by software

8.1 Customized Software

8.2 Standard Software

 

9. Online Banking Market Segmentation, By Banking Type

9.1 Retail Banking

9.2 Corporate Banking

9.3 Investment Banking

 

10. Online Banking Market Segmentation, By Service Type

10.1Payments

10.2Processing Services

10.3Customer & Channel Management

10.4Wealth Management

10.4Others

 

11. Regional Analysis

11.1 Introduction

11.2 North America

11.2.1 USA

11.2.2  Canada

11.2.3  Mexico

11.3     Europe

11.3.1  Germany

11.3.2  UK

11.3.3  France

11.3.4  Italy

11.3.5  Spain

11.3.6  The Netherlands

11.3.7  Rest of Europe

11.4     Asia-Pacific

11.4.1  Japan

11.4.2  South Korea

11.4.3  China

11.4.4  India

11.4.5  Australia

11.4.6  Rest of Asia-Pacific

11.5     The Middle East & Africa

11.5.1  Israel

11.5.2  UAE

11.5.3  South Africa

11.5.4  Rest

11.6     Latin America

11.6.1  Brazil

11.6.2  Argentina

11.6.3  Rest of Latin America

 

12. Company Profiles

12.1 ACI Worldwide (U.S.)

12.1.1 Financial

12.1.2 Products/ Services Offered

12.1.3 SWOT Analysis

12.1.4 The SNS view

12.2 Microsoft Corporation (U.S.)

12.3 Fiserv, Inc. (U.S.)

12.4 Tata Consultancy Services (India)

12.5 Cor Financial Solutions Ltd. (UK)

12.6 Oracle Corporation (U.S.)

12.7 Temenos Group AG (Switzerland)

12.8 Rockall Technologies (Ireland)

12.8 EdgeVerve Systems Limited (India)

12.9 Capital Banking Solutions (U.S.)

 

13. Competitive Landscape

13.1 Competitive Benchmarking

13.2 Market Share Analysis

13.3 Recent Developments

 

14. Conclusion

An accurate research report requires proper strategizing as well as implementation. There are multiple factors involved in the completion of good and accurate research report and selecting the best methodology to compete the research is the toughest part. Since the research reports we provide play a crucial role in any company’s decision-making process, therefore we at SNS Insider always believe that we should choose the best method which gives us results closer to reality. This allows us to reach at a stage wherein we can provide our clients best and accurate investment to output ratio.

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The 5 steps process:

Step 1: Secondary Research:

Secondary Research or Desk Research is as the name suggests is a research process wherein, we collect data through the readily available information. In this process we use various paid and unpaid databases which our team has access to and gather data through the same. This includes examining of listed companies’ annual reports, Journals, SEC filling etc. Apart from this our team has access to various associations across the globe across different industries. Lastly, we have exchange relationships with various university as well as individual libraries.

Secondary Research

Step 2: Primary Research

When we talk about primary research, it is a type of study in which the researchers collect relevant data samples directly, rather than relying on previously collected data.  This type of research is focused on gaining content specific facts that can be sued to solve specific problems. Since the collected data is fresh and first hand therefore it makes the study more accurate and genuine.

We at SNS Insider have divided Primary Research into 2 parts.

Part 1 wherein we interview the KOLs of major players as well as the upcoming ones across various geographic regions. This allows us to have their view over the market scenario and acts as an important tool to come closer to the accurate market numbers. As many as 45 paid and unpaid primary interviews are taken from both the demand and supply side of the industry to make sure we land at an accurate judgement and analysis of the market.

This step involves the triangulation of data wherein our team analyses the interview transcripts, online survey responses and observation of on filed participants. The below mentioned chart should give a better understanding of the part 1 of the primary interview.

Part 2: In this part of primary research the data collected via secondary research and the part 1 of the primary research is validated with the interviews from individual consultants and subject matter experts.

Consultants are those set of people who have at least 12 years of experience and expertise within the industry whereas Subject Matter Experts are those with at least 15 years of experience behind their back within the same space. The data with the help of two main processes i.e., FGDs (Focused Group Discussions) and IDs (Individual Discussions). This gives us a 3rd party nonbiased primary view of the market scenario making it a more dependable one while collation of the data pointers.

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Step 4: QA/QC Process

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