The Omnichannel Retail Commerce Market size was valued at USD 8.1 billion in 2024 and is expected to reach USD 25.2 billion by 2032, growing at a CAGR of 15.24% during 2025-2032.
The omnichannel retail commerce market growth is driven by retailers integrating physical and virtual interaction points to provide seamless customer experiences. This transformation is fueled by uncertainty and increasing expectations for attractive, personalized, and seamless online, mobile, and in-store experiences among consumers. Mobile solutions address key growth fundamentals, with smartphone adoption accelerating, cloud-based solutions advancing, and a need for real-time inventory and customer data more pronounced.
E-commerce and mobile commerce are transforming market growth. The transition toward e-business and versatile commerce is persistent and empowering market development. Omnichannel retail commerce market analysis suggests that the use of AI, CRM, and order management platforms is boosting customer engagement by TechCircle. Expected growth till 2032 will rely on the drivers of technology advancements and shifting consumer preferences. Some of the major Omnichannel Retail Commerce Market trends are mobile-first strategies, Artificial Intelligence (AI)-driven personalization, and cloud-based retail infrastructure adoption.
The omnichannel retail commerce market in the U.S. is estimated to reach USD 6.39 billion in 2024 and USD 26.06 billion by 2032, growing at a CAGR of 19.20% during the forecast period. Growth is fueled by the adoption of mobile commerce, the need for a frictionless customer journey, and the emergence of integrated cloud-based retail platforms. The market sees more investment in personalization, AI, and real-time data integration across platforms throughout the period.
Drivers:
Growing Consumer Expectations Drive Need for Seamless Shopping Experiences
Increasing expectation for a seamless and personalized shopping experience between online and offline channels drives the growth of the omnichannel retail commerce market. Brands that provide shoppers with the same product allocation and pricing whenever sought, with or without a customer service touchpoint in the brand's mobile app, web store, or brick-and-mortar location, are becoming the preferred choice for shoppers. To bridge these gaps, retailers are investing in holistic systems, CRM, order management, and real-time inventory tools that allow them to respond to customer expectations while fostering loyalty. The seamless approach not only enhances customer satisfaction but also increases conversion rates and repeat purchases, and is an essential element driving market growth all across subsectors, such as apparel, electronics, and FMCG.
A 2024 Bazaarvoice survey shows that 88% of shoppers expect a consistent experience across online, mobile, and in-store channels, pushing retailers to ensure seamless transitions between platforms.
Restraints:
High Integration Costs Limit Adoption Among Smaller Retailers
The biggest restraint that ails the omnichannel retail commerce market is the high cost and complexity of integrating and implementing these omnichannel platforms. For small and mid-sized retailers, it can be difficult to break the budget for an upgrade of legacy systems, training staff, or managing a cross-channel data flow. Furthermore, harmonizing inventory, order fulfillment, and customer service across different platforms requires massive investments in technology and process reengineering. Such high costs can delay adoption and confine market growth, especially in developing economies or independent retail chains with poor access to advanced digital infrastructure or financial resources.
A 2024 GoDaddy survey revealed that only 34% of small retailers offer Buy Online, Pickup In-Store, despite 73% of Gen Z and 83% of Millennials considering it important.
Opportunities:
Advancements In AI Create New Avenues for Personalization
The omnichannel retail commerce market has a huge opportunity in technological innovation, especially artificial intelligence and advanced data analytics technology, which drives this transformation. AI-driven tools for tailored recommendations, automated inventory forecasting, and flexibility in pricing are just a few of the constructs now available for retailers. With real-time data, companies can obtain visibility on customer tastes, supply chain optimization, and multi-channel marketing management. These capabilities not only enhance customer experience but also enhance operational efficiency and profitability. The move to the cloud has enabled the best analytical and operational systems to be economically available even to the smallest retailers, thus making AI one of the most important growth and competitive advantage enablers in the omnichannel space.
Challenges:
Rising Cybersecurity Risks Threaten Data Integrity Across Channels
Another major challenge faced in the omnichannel retail commerce market is data privacy and cybersecurity. As the customer data is collected over websites, mobile apps, social platforms, and physical stores, the risk of data breaches and cyberattacks increases. Retailers face challenges when it comes to high volumes of sensitive information as they need to comply with strict regulations, such as GDPR and CCPA, enforce strong data protection, and keep customers' trust. Neglecting that search can lead to legal penalties and financial loss, and harm to the brand. With the growing digital integration of retail, preserving cybersecurity evolution and protecting the omnichannel foundation will be a pivotal element in building sustainable growth.
By product:
The E-Commerce segment dominated the omnichannel retail commerce market in 2024 and accounted for a significant revenue share, owing to the growing popularity of online stores due to the rising internet accessibility and smartphone uptake globally. The need of consumers to shop whenever they want has forced retailers to improve their online shopping presence. Technologies, such as AI that are effective in providing customized recommendations and AR/VR that assist in enabling virtual try-on have further added to the experience of shopping online. The D2C model, advancements in digital payment systems, and other factors will help ensure this segment's dominant ownership continues.
The order management is expected to grow with the fastest CAGR during the forecast period, owing to the requirement of managing complex order processes across various channels from a single tool. With the omnichannel trend, the need for a strong order management system with real-time inventory visibility and frictionless coordination of online and offline channels has skyrocketed. In addition, the need for better order management solutions is fueled by the quick commerce and same-day delivery wave.
By Deployment:
the on-premise segment dominated the market in 2024 and accounted for 72% of the omnichannel retail commerce market share, as it provides better control of data and better security and customization, which large retailers with complicated IT setups appreciate greatly. However, on-premise systems are still the go-to for many businesses in regulated industries for compliance and internal auditing, even though they are expensive both to set up and maintain. This market segment still contains a good market share as long as full control of the infrastructure is more preferred.
Due to factors, such as scalability, lower initial expenditures, and ease of deployment, SaaS is poised to register the fastest CAGR during 2025-2032. Perfect for all SMEs and growing retailers, cloud-based platforms provide real-time updates, access from anywhere, and seamless integration. SaaS adoption is witnessing a surge across the retail industry due to rising digital transformation and the need for agile commerce solutions.
By End-Use
The Apparel & Footwear segment dominated the omnichannel retail commerce market in 2024 and accounted for 34% of revenue share, due to the rising demand from the younger population for luxury apparel and footwear. Retailers have started using omnichannel retail solutions as this tech-savvy demographic appreciates the convenience of shopping through multiple channels. This segment has further grown due to the integration of both the online and offline experience, such as virtual try-ons and personalized recommendations.
Consumer Electronics segment is expected to be the fastest growing, mostly due to increased penetration of smartphones and rapid uptake of electronic gadgets. From a consumer perspective, retailers are beefing up the features of their offerings in various ways. Such solutions are anticipated to escalate the overall growth of the segment during the forecast period.
North America dominated the omnichannel retail commerce market and accounted for 38% of revenue share in 2024, due to the regional advanced digital infrastructure, high smartphone penetration, and mature e-commerce ecosystem. Big players including Amazon and Walmart have made substantial investments in omnichannel, covering BOPIS and mobile commerce. Tech-native shoppers in the region keep demand steady for integrated in-store and online shopping experiences.
The Asia Pacific region is projected to record the fastest CAGR during the forecast period, driven by the increase in internet users, mobile shopping, expansion of e-commerce in China, India, and Southeast Asian countries. In the region, retailers are swiftly adopting AR/VR and IoT to connect offline and online chains. This is also fueled by government digitalization initiatives and an emerging middle class that supports the region’s shift toward omnichannel.
The omnichannel retail growth in Europe is largely supported by the rapid adoption of digital technologies, the growing inclination of hybrid shopping behaviours by consumers, and the conducive regulatory environment. Smart retail infrastructure is being implemented in countries. Consumer demand for personalized, smooth retail experiences wherever they might be in the region will define the future trajectory of the market, which will continue expanding at a steady pace.
The U.K. has a stronghold in the European omnichannel retail commerce market with elevated levels of e-commerce penetration, well-established logistics, and widespread omnichannel strategies. Integrated platforms are led by retailers, such as Tesco and John Lewis. As AI, mobile payments, and real-time inventory systems revolutionize customer engagement and operational efficiency, the growth will continue.
The major omnichannel retail commerce market companies are Salesforce, Oracle, SAP, Adobe, IBM, Shopify, Microsoft, NCR Corporation, Toshiba Global Commerce Solutions, Zebra Technologies, and others.
In January 2025, Salesforce introduced Agentforce for Retail, an AI-powered platform with pre-built skills for tasks including order management and appointment scheduling. They also launched Retail Cloud with Modern POS, integrating online and offline data to enhance personalized shopping experiences across channels.
In January 2025, SAP unveiled the SAP S/4HANA Cloud Public Edition tailored for retail, fashion, and vertical businesses, offering integrated ERP capabilities. They also announced an upcoming AI shopping assistant and a new loyalty management solution aimed at enhancing personalized customer experiences and loyalty programs.
|
Report Attributes |
Details |
|
Market Size in 2024 |
US$ 8.1 Billion |
|
Market Size by 2032 |
US$ 25.2 Billion |
|
CAGR |
CAGR of 15.24 % From 2024 to 2032 |
|
Base Year |
2024 |
|
Forecast Period |
2024-2032 |
|
Historical Data |
2021-2023 |
|
Report Scope & Coverage |
Market Size, Segments Analysis, Competitive Landscape, Regional Analysis, DROC & SWOT Analysis, Forecast Outlook |
|
Key Segments |
• By Product (E-Commerce, Order Management, Point of Sales, Retail Order Broker Cloud, CRM, Warehouse Management, Others) |
|
Regional Analysis/Coverage |
North America (US, Canada, Mexico), Europe (Germany, France, UK, Italy, Spain, Poland, Turkey, Rest of Europe), Asia Pacific (China, India, Japan, South Korea, Singapore, Australia, Rest of Asia Pacific), Middle East & Africa (UAE, Saudi Arabia, Qatar, South Africa, Rest of Middle East & Africa), Latin America (Brazil, Argentina, Rest of Latin America) |
|
Company Profiles |
Salesforce, Oracle, SAP, Adobe, IBM, Shopify, Microsoft, NCR Corporation, Toshiba Global Commerce Solutions, Zebra Technologies and others in the report |
Ans- The CAGR of the Omnichannel Retail Commerce Market during the forecast period is 15.24% over 2025-2032.
Ans- The Omnichannel Retail Commerce Market size was valued at USD 8.1 billion in 2024 and is expected to reach USD 25.2 billion by 2032
Ans- Growing Consumer Expectations Drive Need For Seamless Shopping Experiences
Ans- The on-premise segment dominated the market in 2024 and accounted for 72% of the omnichannel retail commerce market share.
Ans- North America region dominated the Omnichannel Retail Commerce Market with 38% of revenue share in 2024.
Table of Contents
1. Introduction
1.1 Market Definition
1.2 Scope (Inclusion and Exclusions)
1.3 Research Assumptions
2. Executive Summary
2.1 Market Overview
2.2 Regional Synopsis
2.3 Competitive Summary
3. Research Methodology
3.1 Top-Down Approach
3.2 Bottom-up Approach
3.3. Data Validation
3.4 Primary Interviews
4. Market Dynamics Impact Analysis
4.1 Market Driving Factors Analysis
4.1.1 Drivers
4.1.2 Restraints
4.1.3 Opportunities
4.1.4 Challenges
4.2 PESTLE Analysis
4.3 Porter’s Five Forces Model
5. Statistical Insights and Trends Reporting
5.1 Consumer Channel Preference Trends, by Region
5.2 Omnichannel Integration Rate among Retailers, by Industry Sector
5.3 Mobile Commerce Sales Share in Total Retail, by Region
5.4 Customer Retention & Loyalty Program Participation via Omnichannel Platforms
6. Competitive Landscape
6.1 List of Major Companies, By Region
6.2 Market Share Analysis, By Region
6.3 Product Benchmarking
6.3.1 Product specifications and features
6.3.2 Pricing
6.4 Strategic Initiatives
6.4.1 Marketing and promotional activities
6.4.2 Distribution and Supply Chain Strategies
6.4.3 Expansion plans and new Product launches
6.4.4 Strategic partnerships and collaborations
6.5 Technological Advancements
6.6 Market Positioning and Branding
7. Omnichannel Retail Commerce Market Segmentation by Product Type
7.1 Chapter Overview
7.2 SaaS
7.2.1 SaaS Market Trends Analysis (2021-2032)
7.2.2 SaaS Market Size Estimates and Forecasts to 2032 (USD Billion)
7.3 On-premise
7.3.1 On-premise Market Trends Analysis (2021-2032)
7.3.2 On-premise Market Size Estimates and Forecasts to 2032 (USD Billion)
8. Omnichannel Retail Commerce Market Segmentation By Solutions
8.1 Chapter Overview
8.2 E-Commerce
8.2.1 E-Commerce Market Trend Analysis (2021-2032)
8.2.2 E-Commerce Market Size Estimates and Forecasts to 2032 (USD Billion)
8.3 Order management
8.3.1 Order management Market Trends Analysis (2021-2032)
8.3.2 Order management Market Size Estimates and Forecasts to 2032 (USD Billion)
8.4 Point of sales
8.4.1 Point of sales Market Trends Analysis (2021-2032)
8.4.2 Point of sales Market Size Estimates and Forecasts to 2032 (USD Billion)
8.5 Retail order broker cloud
8.5.1 Retail order broker cloud Market Trends Analysis (2021-2032)
8.5.2 Retail order broker cloud Market Size Estimates and Forecasts to 2032 (USD Billion)
8.6 CRM
8.6.1 CRM Market Trends Analysis (2021-2032)
8.6.2 CRM Market Size Estimates and Forecasts to 2032 (USD Billion)
8.7 Warehouse management
8.7.1 Warehouse management Market Trends Analysis (2021-2032)
8.7.2 Warehouse management Market Size Estimates and Forecasts to 2032 (USD Billion)
8.8 Others
8.8.1 Others Market Trends Analysis (2021-2032)
8.8.2 Others Market Size Estimates and Forecasts to 2032 (USD Billion)
9. Omnichannel Retail Commerce Market Segmentation By End-Use
9.1 Chapter Overview
9.2 Apparel & footwear
9.2.1 Apparel & footwear Market Trends Analysis (2021-2032)
9.2.2 Apparel & footwear Market Size Estimates and Forecasts to 2032 (USD Billion)
9.3 FMCG
9.3.1 FMCG Market Trends Analysis (2021-2032)
9.3.2 FMCG Market Size Estimates and Forecasts to 2032 (USD Billion)
9.4 Consumer Electronics
9.4.1 Consumer Electronics Market Trends Analysis (2021-2032)
9.4.2 Consumer Electronics Market Size Estimates and Forecasts to 2032 (USD Billion)
9.5 Others
9.5.1 Others Market Trends Analysis (2021-2032)
9.5.2 Others Market Size Estimates and Forecasts to 2032 (USD Billion)
10. Regional Analysis
10.1 Chapter Overview
10.2 North America
10.2.1 Trends Analysis
10.2.2 North America Omnichannel Retail Commerce Market Estimates and Forecasts, by Country (2021-2032) (USD Billion)
10.2.3 North America Omnichannel Retail Commerce Market Estimates and Forecasts, by Product Type (2021-2032) (USD Billion)
10.2.4 North America Omnichannel Retail Commerce Market Estimates and Forecasts, By Solutions (2021-2032) (USD Billion)
10.2.5 North America Omnichannel Retail Commerce Market Estimates and Forecasts, By End-Use (2021-2032) (USD Billion)
10.2.6 USA
10.2.6.1 USA Omnichannel Retail Commerce Market Estimates and Forecasts, by Product Type (2021-2032) (USD Billion)
10.2.6.2 USA Omnichannel Retail Commerce Market Estimates and Forecasts, By Solutions (2021-2032) (USD Billion)
10.2.6.3 USA Omnichannel Retail Commerce Market Estimates and Forecasts, By End-Use (2021-2032) (USD Billion)
10.2.7 Canada
10.2.7.1 Canada Omnichannel Retail Commerce Market Estimates and Forecasts, by Product Type (2021-2032) (USD Billion)
10.2.7.2 Canada Omnichannel Retail Commerce Market Estimates and Forecasts, By Solutions (2021-2032) (USD Billion)
10.2.7.3 Canada Omnichannel Retail Commerce Market Estimates and Forecasts, By End-Use (2021-2032) (USD Billion)
10.2.8 Mexico
10.2.8.1 Mexico Omnichannel Retail Commerce Market Estimates and Forecasts, by Product Type (2021-2032) (USD Billion)
10.2.8.2 Mexico Omnichannel Retail Commerce Market Estimates and Forecasts, By Solutions (2021-2032) (USD Billion)
10.2.8.3 Mexico Omnichannel Retail Commerce Market Estimates and Forecasts, By End-Use (2021-2032) (USD Billion)
10.3 Europe
10.3.1 Trends Analysis
10.3.2 Europe Omnichannel Retail Commerce Market Estimates and Forecasts, by Country (2021-2032) (USD Billion)
10.3.3 Europe Omnichannel Retail Commerce Market Estimates and Forecasts, by Product Type (2021-2032) (USD Billion)
10.3.4 Europe Omnichannel Retail Commerce Market Estimates and Forecasts, By Solutions (2021-2032) (USD Billion)
10.3.5 Europe Omnichannel Retail Commerce Market Estimates and Forecasts, By End-Use(2021-2032) (USD Billion)
10.3.6 Germany
10.3.1.6.1 Germany Omnichannel Retail Commerce Market Estimates and Forecasts, by Product Type (2021-2032) (USD Billion)
10.3.1.6.2 Germany Omnichannel Retail Commerce Market Estimates and Forecasts, By Solutions (2021-2032) (USD Billion)
10.3.1.6.3 Germany Omnichannel Retail Commerce Market Estimates and Forecasts, By End-Use (2021-2032) (USD Billion)
10.3.7 France
10.3.7.1 France Omnichannel Retail Commerce Market Estimates and Forecasts, by Product Type (2021-2032) (USD Billion)
10.3.7.2 France a Omnichannel Retail Commerce Market Estimates and Forecasts, By Solutions (2021-2032) (USD Billion)
10.3.7.3 France Omnichannel Retail Commerce Market Estimates and Forecasts, By End-Use (2021-2032) (USD Billion)
10.3.8 UK
10.3.8.1 UK Omnichannel Retail Commerce Market Estimates and Forecasts, by Product Type (2021-2032) (USD Billion)
10.3.8.2 UK Omnichannel Retail Commerce Market Estimates and Forecasts, By Solutions (2021-2032) (USD Billion)
10.3.8.3 UK Omnichannel Retail Commerce Market Estimates and Forecasts, By End-Use (2021-2032) (USD Billion)
10.3.9 Italy
10.3.9.1 Italy Omnichannel Retail Commerce Market Estimates and Forecasts, by Product Type (2021-2032) (USD Billion)
10.3.9.2 Italy Omnichannel Retail Commerce Market Estimates and Forecasts, By Solutions (2021-2032) (USD Billion)
10.3.9.3 Italy Omnichannel Retail Commerce Market Estimates and Forecasts, By End-Use (2021-2032) (USD Billion)
10.3.10 Spain
10.3.10.1 Spain Omnichannel Retail Commerce Market Estimates and Forecasts, by Product Type (2021-2032) (USD Billion)
10.3.10.2 Spain Omnichannel Retail Commerce Market Estimates and Forecasts, By Solutions (2021-2032) (USD Billion)
10.3.10.3 Spain Omnichannel Retail Commerce Market Estimates and Forecasts, By End-Use (2021-2032) (USD Billion)
10.3.12 Poland
10.3.12.1 Poland Omnichannel Retail Commerce Market Estimates and Forecasts, by Country (2021-2032) (USD Billion)
10.3.12.1 Poland Omnichannel Retail Commerce Market Estimates and Forecasts, by Product Type (2021-2032) (USD Billion)
10.3.12.3 Poland Omnichannel Retail Commerce Market Estimates and Forecasts, By Solutions (2021-2032) (USD Billion)
10.3.12.3 Poland Omnichannel Retail Commerce Market Estimates and Forecasts, By End-Use (2021-2032) (USD Billion)
10.3.13 Turkey
10.3.13.1 Turkey Omnichannel Retail Commerce Market Estimates and Forecasts, by Product Type (2021-2032) (USD Billion)
10.3.13.2 Turkey Omnichannel Retail Commerce Market Estimates and Forecasts, By Solutions (2021-2032) (USD Billion)
10.3.13.3 Turkey Omnichannel Retail Commerce Market Estimates and Forecasts, By End-Use (2021-2032) (USD Billion)
10.3.14 Rest of Europe
10.3.14.1 Rest of Europe Omnichannel Retail Commerce Market Estimates and Forecasts, by Product Type (2021-2032) (USD Billion)
10.3.14.2 Rest of Europe Omnichannel Retail Commerce Market Estimates and Forecasts, By Solutions (2021-2032) (USD Billion)
10.3.14.3 Rest of Europe Omnichannel Retail Commerce Market Estimates and Forecasts, By End-Use(2021-2032) (USD Billion)
10.4 Asia-Pacific
10.4.1 Trends Analysis
10.4.2 Asia-Pacific Omnichannel Retail Commerce Market Estimates and Forecasts, by Country (2021-2032) (USD Billion)
10.4.3 Asia-Pacific Omnichannel Retail Commerce Market Estimates and Forecasts, by Product Type (2021-2032) (USD Billion)
10.4.4 Asia-Pacific Omnichannel Retail Commerce Market Estimates and Forecasts, By Solutions (2021-2032) (USD Billion)
10.4.5 Asia-Pacific Omnichannel Retail Commerce Market Estimates and Forecasts, By End-Use (2021-2032) (USD Billion)
10.4.6 China
10.4.6.1 China Omnichannel Retail Commerce Market Estimates and Forecasts, by Product Type (2021-2032) (USD Billion)
10.4.6.2 China Omnichannel Retail Commerce Market Estimates and Forecasts, By Solutions (2021-2032) (USD Billion)
10.4.6.3 China Omnichannel Retail Commerce Market Estimates and Forecasts, By End-Use (2021-2032) (USD Billion)
10.4.7 India
10.4.7.1 India Omnichannel Retail Commerce Market Estimates and Forecasts, by Product Type (2021-2032) (USD Billion)
10.4.7.2 India Omnichannel Retail Commerce Market Estimates and Forecasts, By Solutions (2021-2032) (USD Billion)
10.4.7.3 India Omnichannel Retail Commerce Market Estimates and Forecasts, By End-Use (2021-2032) (USD Billion)
10.4.8 Japan
10.4.8.1 Japan Omnichannel Retail Commerce Market Estimates and Forecasts, by Product Type (2021-2032) (USD Billion)
10.4.8.2 Japan Omnichannel Retail Commerce Market Estimates and Forecasts, By Solutions (2021-2032) (USD Billion)
10.4.8.3 Japan Omnichannel Retail Commerce Market Estimates and Forecasts, By End-Use (2021-2032) (USD Billion)
10.4.9 South Korea
10.4.9.1 South Korea Omnichannel Retail Commerce Market Estimates and Forecasts, by Product Type (2021-2032) (USD Billion)
10.4.9.2 South Korea Omnichannel Retail Commerce Market Estimates and Forecasts, By Solutions (2021-2032) (USD Billion)
10.4.9.3 South Korea Omnichannel Retail Commerce Market Estimates and Forecasts, By End-Use (2021-2032) (USD Billion)
10.4.10 Singapore
10.4.10.1 Singapore Omnichannel Retail Commerce Market Estimates and Forecasts, by Product Type (2021-2032) (USD Billion)
10.4.10.2 Singapore Omnichannel Retail Commerce Market Estimates and Forecasts, By Solutions (2021-2032) (USD Billion)
10.4.10.3 Singapore Omnichannel Retail Commerce Market Estimates and Forecasts, By End-Use (2021-2032) (USD Billion)
10.4.11 Australia
10.4.11.1 Australia Omnichannel Retail Commerce Market Estimates and Forecasts, by Product Type (2021-2032) (USD Billion)
10.4.11.2 Australia Omnichannel Retail Commerce Market Estimates and Forecasts, By Solutions (2021-2032) (USD Billion)
10.4.11.3 Australia Omnichannel Retail Commerce Market Estimates and Forecasts, By End-Use (2021-2032) (USD Billion)
10.4.12 Rest of Asia-Pacific
10.4.12.1 Rest of Asia-Pacific Omnichannel Retail Commerce Market Estimates and Forecasts, by Product Type (2021-2032) (USD Billion)
10.4.12.2 Rest of Asia-Pacific Omnichannel Retail Commerce Market Estimates and Forecasts, By Solutions (2021-2032) (USD Billion)
10.4.12.3 Rest of Asia-Pacific Omnichannel Retail Commerce Market Estimates and Forecasts, By End-Use (2021-2032) (USD Billion)
10.5 Middle East and Africa
10.5.1 Trends Analysis
10.5.2 Middle East and Africa East Omnichannel Retail Commerce Market Estimates and Forecasts, by Country (2021-2032) (USD Billion)
10.5.3Middle East and Africa Omnichannel Retail Commerce Market Estimates and Forecasts, by Product Type (2021-2032) (USD Billion)
10.5.4 Middle East and Africa Omnichannel Retail Commerce Market Estimates and Forecasts, By Solutions (2021-2032) (USD Billion)
10.5.5 Middle East and Africa Omnichannel Retail Commerce Market Estimates and Forecasts, By End-Use (2021-2032) (USD Billion)
10.5.6 UAE
10.5.6.1 UAE Omnichannel Retail Commerce Market Estimates and Forecasts, by Product Type (2021-2032) (USD Billion)
10.5.6.2 UAE Omnichannel Retail Commerce Market Estimates and Forecasts, By Application (2021-2032) (USD Billion)
10.5.6.3 UAE Omnichannel Retail Commerce Market Estimates and Forecasts, By End-Use (2021-2032) (USD Billion)
10.5.7 Saudi Arabia
10.5.7.1 Saudi Arabia Omnichannel Retail Commerce Market Estimates and Forecasts, by Product Type (2021-2032) (USD Billion)
10.5.7.2 Saudi Arabia Omnichannel Retail Commerce Market Estimates and Forecasts, By Solutions (2021-2032) (USD Billion)
10.5.7.3 Saudi Arabia Omnichannel Retail Commerce Market Estimates and Forecasts, By End-Use (2021-2032) (USD Billion)
10.5.8 Qatar
10.5.8.1 Qatar Omnichannel Retail Commerce Market Estimates and Forecasts, by Product Type (2021-2032) (USD Billion)
10.5.8.2 Qatar Omnichannel Retail Commerce Market Estimates and Forecasts, By Solutions (2021-2032) (USD Billion)
10.5.8.3 Qatar Omnichannel Retail Commerce Market Estimates and Forecasts, By End-Use (2021-2032) (USD Billion)
10.5.9 South Africa
10.5.9 1 South Africa Omnichannel Retail Commerce Market Estimates and Forecasts, by Product Type (2021-2032) (USD Billion)
10.5.9 2 South Africa Omnichannel Retail Commerce Market Estimates and Forecasts By Solutions (2021-2032) (USD Billion)
10.5.9 3 South Africa Omnichannel Retail Commerce Market Estimates and Forecasts, By End-Use (2021-2032) (USD Billion)
10.5.10 Rest of Middle East & Africa
10.5.10.1 Rest of Middle East & Africa Omnichannel Retail Commerce Market Estimates and Forecasts, by Product Type (2021-2032) (USD Billion)
10.5.10.2 Rest of Middle East & Africa Omnichannel Retail Commerce Market Estimates and Forecasts, By Solutions (2021-2032) (USD Billion)
10.5.10.3 Rest of Middle East & Africa Omnichannel Retail Commerce Market Estimates and Forecasts, By End-Use (2021-2032) (USD Billion)
10.6 Latin America
10.6.1 Trends Analysis
10.6.2 Latin America Omnichannel Retail Commerce Market Estimates and Forecasts, by Country (2021-2032) (USD Billion)
10.6.3 Latin America Omnichannel Retail Commerce Market Estimates and Forecasts, by Product Type (2021-2032) (USD Billion)
10.6.4 Latin America Omnichannel Retail Commerce Market Estimates and Forecasts, By Solutions (2021-2032) (USD Billion)
10.6.5 Latin America Omnichannel Retail Commerce Market Estimates and Forecasts, By End-Use (2021-2032) (USD Billion)
10.6.6 Brazil
10.6.6.1 Brazil Omnichannel Retail Commerce Market Estimates and Forecasts, by Product Type (2021-2032) (USD Billion)
10.6.6.2 Brazil Omnichannel Retail Commerce Market Estimates and Forecasts, By Solutions (2021-2032) (USD Billion)
10.6.6.3 Brazil Omnichannel Retail Commerce Market Estimates and Forecasts, By End-Use (2021-2032) (USD Billion)
10.6.7 Argentina
10.6.7.1 Argentina Omnichannel Retail Commerce Market Estimates and Forecasts, by Product Type (2021-2032) (USD Billion)
10.6.7.2 Argentina Omnichannel Retail Commerce Market Estimates and Forecasts, By Solutions (2021-2032) (USD Billion)
10.6.7.3 Argentina Omnichannel Retail Commerce Market Estimates and Forecasts, By End-Use (2021-2032) (USD Billion)
10.6.8 Rest of Latin America
10.6.8.1 Rest of Latin America Omnichannel Retail Commerce Market Estimates and Forecasts, by Product Type (2021-2032) (USD Billion)
10.6.8.2 Rest of Latin America Omnichannel Retail Commerce Market Estimates and Forecasts, By Solutions (2021-2032) (USD Billion)
10.6.8.3 Rest of Latin America Omnichannel Retail Commerce Market Estimates and Forecasts, By End-Use (2021-2032) (USD Billion)
11. Company Profiles
11.1 Salesforce
11.1.1 Company Overview
11.1.2 Financial
11.1.3 Product/ Services Offered
11.1.4 SWOT Analysis
11.2 Oracle
11.2.1 Company Overview
11.2.2 Financial
11.2.3 Product/ Services Offered
11.2.4 SWOT Analysis
11.3 SAP
11.3.1 Company Overview
11.3.2 Financial
11.3.3 Product/ Services Offered
11.3.4 SWOT Analysis
11.4 Adobe
11.4.1 Company Overview
11.4.2 Financial
11.4.3 Product/ Services Offered
11.4.4 SWOT Analysis
11.5 IBM
11.5.1 Company Overview
11.5.2 Financial
11.5.3 Product/ Services Offered
11.5.4 SWOT Analysis
11.6 Shopify
11.6.1 Company Overview
11.6.2 Financial
11.6.3 Product/ Services Offered
11.6.4 SWOT Analysis
11.7 Microsoft
11.7.1 Company Overview
11.7.2 Financial
11.7.3 Product/ Services Offered
11.7.4 SWOT Analysis
11.8 NCR Corporation
11.8.1 Company Overview
11.8.2 Financial
11.8.3 Product/ Services Offered
11.8.4 SWOT Analysis
11.9 Toshiba Global Commerce Solutions
11.9.1 Company Overview
11.9.2 Financial
11.9.3 Product/ Services Offered
11.9.4 SWOT Analysis
11.10 Zebra Technologies
11.10.1 Company Overview
11.10.2 Financial
11.10.3 Product/ Services Offered
11.10.4 SWOT Analysis
12. Use Cases and Best Practices
13. Conclusion
An accurate research report requires proper strategizing as well as implementation. There are multiple factors involved in the completion of good and accurate research report and selecting the best methodology to compete the research is the toughest part. Since the research reports we provide play a crucial role in any company’s decision-making process, therefore we at SNS Insider always believe that we should choose the best method which gives us results closer to reality. This allows us to reach at a stage wherein we can provide our clients best and accurate investment to output ratio.
Each report that we prepare takes a timeframe of 350-400 business hours for production. Starting from the selection of titles through a couple of in-depth brain storming session to the final QC process before uploading our titles on our website we dedicate around 350 working hours. The titles are selected based on their current market cap and the foreseen CAGR and growth.
The 5 steps process:
Step 1: Secondary Research:
Secondary Research or Desk Research is as the name suggests is a research process wherein, we collect data through the readily available information. In this process we use various paid and unpaid databases which our team has access to and gather data through the same. This includes examining of listed companies’ annual reports, Journals, SEC filling etc. Apart from this our team has access to various associations across the globe across different industries. Lastly, we have exchange relationships with various university as well as individual libraries.
Step 2: Primary Research
When we talk about primary research, it is a type of study in which the researchers collect relevant data samples directly, rather than relying on previously collected data. This type of research is focused on gaining content specific facts that can be sued to solve specific problems. Since the collected data is fresh and first hand therefore it makes the study more accurate and genuine.
We at SNS Insider have divided Primary Research into 2 parts.
Part 1 wherein we interview the KOLs of major players as well as the upcoming ones across various geographic regions. This allows us to have their view over the market scenario and acts as an important tool to come closer to the accurate market numbers. As many as 45 paid and unpaid primary interviews are taken from both the demand and supply side of the industry to make sure we land at an accurate judgement and analysis of the market.
This step involves the triangulation of data wherein our team analyses the interview transcripts, online survey responses and observation of on filed participants. The below mentioned chart should give a better understanding of the part 1 of the primary interview.
Part 2: In this part of primary research the data collected via secondary research and the part 1 of the primary research is validated with the interviews from individual consultants and subject matter experts.
Consultants are those set of people who have at least 12 years of experience and expertise within the industry whereas Subject Matter Experts are those with at least 15 years of experience behind their back within the same space. The data with the help of two main processes i.e., FGDs (Focused Group Discussions) and IDs (Individual Discussions). This gives us a 3rd party nonbiased primary view of the market scenario making it a more dependable one while collation of the data pointers.
Step 3: Data Bank Validation
Once all the information is collected via primary and secondary sources, we run that information for data validation. At our intelligence centre our research heads track a lot of information related to the market which includes the quarterly reports, the daily stock prices, and other relevant information. Our data bank server gets updated every fortnight and that is how the information which we collected using our primary and secondary information is revalidated in real time.
Step 4: QA/QC Process
After all the data collection and validation our team does a final level of quality check and quality assurance to get rid of any unwanted or undesired mistakes. This might include but not limited to getting rid of the any typos, duplication of numbers or missing of any important information. The people involved in this process include technical content writers, research heads and graphics people. Once this process is completed the title gets uploader on our platform for our clients to read it.
Step 5: Final QC/QA Process:
This is the last process and comes when the client has ordered the study. In this process a final QA/QC is done before the study is emailed to the client. Since we believe in giving our clients a good experience of our research studies, therefore, to make sure that we do not lack at our end in any way humanly possible we do a final round of quality check and then dispatch the study to the client.
Key Segments:
By Product
E-Commerce
Order management
Point of sales
Retail order broker cloud
CRM
Warehouse management
Others
By Deployment
SaaS
On-premise
By End-User
Apparel & footwear
FMCG
Consumer Electronics
Others
Request for Segment Customization as per your Business Requirement: Segment Customization Request
Regional Coverage:
North America
US
Canada
Mexico
Europe
Germany
France
UK
Italy
Spain
Poland
Turkey
Rest of Europe
Asia Pacific
China
India
Japan
South Korea
Singapore
Australia
Rest of Asia Pacific
Middle East & Africa
UAE
Saudi Arabia
Qatar
South Africa
Rest of Middle East & Africa
Latin America
Brazil
Argentina
Rest of Latin America
Request for Country Level Research Report: Country Level Customization Request
Available Customization
With the given market data, SNS Insider offers customization as per the company’s specific needs. The following customization options are available for the report:
Detailed Volume Analysis
Criss-Cross segment analysis (e.g. Product X Application)
Competitive Product Benchmarking
Geographic Analysis
Additional countries in any of the regions
Customized Data Representation
Detailed analysis and profiling of additional market players
