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REPORT SCOPE & OVERVIEW:

The Web Real-Time Communication Market size was USD 6.4 billion in 2022 and is expected to Reach USD 121.6 billion by 2030 and grow at a CAGR of 44.5 % over the forecast period of 2023-2030.

WebRTC stands for Web Real-Time Communication. It is an open-source project that enables real-time communication (RTC) in web browsers and mobile applications. RTC refers to the ability to exchange data in real-time, such as audio, video, and text. WebRTC uses a peer-to-peer architecture, which means that communication is direct between two devices, without the need for a third-party server. The messaging & file sharing solution segment is dominating the WebRTC market in 2022 with a market share of 35%. This is due to the increasing demand for instant messaging and file-sharing applications. The video conferencing segment is the second largest segment, with a market share of 25%. This is due to the growing popularity of video conferencing for business and personal use.

Web Real-Time Communication Market Revenue Analysis

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MARKET DYNAMICS

KEY DRIVERS

  • Increasing popularity of video and audio conferencing.

  • The number of connected devices is increasing rapidly, and this is creating a demand for real-time communication solutions.

  • Increasing proliferation of WebRTC apps in social media.

 WebRTC is a popular choice for video and audio conferencing because it is easy to use and does not require any plugins or downloads. It is also very reliable and secure.

RESTRAIN

  • Technical challenges

  • There are technologies that can be used for real-time communication, such as SIP and H.323. These technologies are more mature than WebRTC, and they may pose a challenge to the growth of the WebRTC market.

 There are some technical challenges associated with WebRTC, such as security and performance. These challenges need to be addressed in order to make WebRTC a more viable option for businesses and consumers.

OPPORTUNITY

  • Growth of the mobile market

  • Development of new applications

  • The growth of the cloud computing market is creating opportunities for the WebRTC market.

The growth of the mobile market is also creating opportunities for the WebRTC market. WebRTC can be used to create mobile applications that enable real-time communication.

CHALLENGES

  • Compliance is a challenge for the WebRTC market.

  • Performance is another challenge for the WebRTC market. WebRTC traffic can be affected by network conditions, which can lead to poor performance.

Businesses and organizations need to ensure that their use of WebRTC complies with regulations, such as the General Data Protection Regulation (GDPR). This is a challenge that needs to be addressed in order to make WebRTC a more viable option for businesses and organizations.

IMPACT OF RUSSIAN UKRAINE WAR

The Russia-Ukraine war has had a significant impact on the WebRTC market. The war has disrupted supply chains, increased costs, and created uncertainty for businesses. This has led to a slowdown in the growth of the WebRTC market. The war has disrupted the supply chains of WebRTC components, such as semiconductors and software. This has led to increased costs for businesses that use WebRTC.  In April 2022, Cisco announced that it would be suspending all sales and support of its products and services in Russia. This includes its WebRTC products, such as Webex. Cisco also said that it would be donating USD 1 million to humanitarian relief efforts in Ukraine. In May 2022, Microsoft announced that it would be suspending all new sales of its products and services in Russia. This includes its WebRTC products, such as Skype. Microsoft also said that it would be donating USD 10 million to humanitarian relief efforts in Ukraine. The war has also created uncertainty about the future of the market, which has led to a slowdown in investment.

IMPACT OF ONGOING RECESSION

The ongoing recession is likely to have a significant impact on WebRTC companies. Here are some of the ways it could affect them The decrease in sales revenue will likely lead to a reduction in profit for WebRTC companies. This is because fixed costs, such as salaries and rent, will still need to be paid, even if sales are down. As businesses look for ways to save money, they may turn to lower-cost alternatives to WebRTC solutions. This could lead to increased competition for WebRTC companies. In order to reduce costs, WebRTC companies may have to lay off employees. This could lead to a loss of talent and expertise, which could make it difficult for the companies to recover from the recession. In February 2023, TokBox laid off 25% of its workforce, citing the impact of the recession. In March 2023, Twilio announced that it would be slowing its hiring and reducing its expenses. some qualitative changes that have occurred during the ongoing recession in WebRTC companies A greater emphasis on customer acquisition and retention. A more collaborative approach to innovation. WebRTC companies that are able to adapt to these changes and position themselves for long-term success will be the ones that emerge from the recession stronger than ever.

KEY MARKET SEGMENTATION

By Component

  • Solution

    • Voice Calling

    •  Video Calling & Conference

    •  Message & File Sharing

    •  Others

  • Services

By Web RTC Enabled Devices

  • Mobile

  •  Desktop

  •  Tablet

  •  Others

By Industry Vertical

  • BFSI

  • IT

  • Telecom

  • Media

  • Entertainment

  • Healthcare

  • Retail

  • Manufacturing

  • Government

  • Others

Web Real-Time Communication Market Segmentation Analysis

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Region Coverage

North America

  • USA

  • Canada

  • Mexico

Europe

  • Eastern Europe

    • Poland

    • Romania

    • Hungary

    • Turkey

    • Rest of Eastern Europe

  • Western Europe

    • Germany

    • France

    • UK

    • Italy

    • Spain

    • Netherlands

    • Switzerland

    • Austria

    • Rest of Western Europe

Asia Pacific

  • China

  • India

  • Japan

  • South Korea

  • Vietnam

  • Singapore

  • Australia

  • Rest of Asia Pacific

Middle East & Africa

  • Middle East

    • UAE

    • Egypt

    • Saudi Arabia

    • Qatar

    • Rest of the Middle East

  • Africa

    • Nigeria

    • South Africa

    • Rest of Africa

Latin America

  • Brazil

  • Argentina

  • Colombia

  • Rest of Latin America

REGIONAL ANALYSIS

North America held the largest market share of 41.13% in 2019 and will maintain its dominant position even during the forecast years. This is attributed to the presence of major market players, such as Cisco Systems, Inc., Oracle Corporation, Ribbon Communications Operating Company, Inc., and Avaya Inc. The increasing demand for virtual meetings coupled with high-speed internet connectivity is a major driver for the market growth in this region. Cloud computing is becoming increasingly popular in North America. This is providing a more scalable and cost-effective platform for deploying WebRTC solutions. Furthermore, companies in this region are early adopters of emerging technologies, which will also support market growth.

Asia Pacific is expected to be the fastest-growing regional market from 2020 to 2027. This is due to the increasing number of internet users in developing countries, such as India and China. The healthcare industry in Asia Pacific is also facing the need to real-time communication. This is due to the rapid technological advancements in the region. According to the World Bank, in 2017, 34.45% of India’s population had access to the internet as compared to 22% in 2016. Moreover, digitalization in the region is anticipated to generate a huge potential for market growth over the forecast period.

KEY PLAYERS

The major key players in the Web Real-Time Communication Market are Plivo Inc., Plantronics, Inc., Oracle Corporation, tokbox Inc., ribbon Communications Operating Company, Inc., Avaya Inc., Dialogic Corporation, Twilio Inc., Cisco Systems, Inc., Quobis, and other players.

Plivo Inc-Company Financial Analysis

RECENT DEVELOPMENTS

Cisco Systems, Inc.: In April 2023, Cisco Systems, Inc., a major telecommunications company, announced that it is integrating WebRTC into its Webex platform. This integration will make it easier for businesses to use WebRTC to conduct video conferences and other forms of online collaboration.

TokBox, Inc.: In February 2023, TokBox, Inc., a leading provider of WebRTC solutions, announced that it has raised $50 million in Series C funding. This funding will be used to accelerate TokBox's growth and development of new products and services.

Web Real-Time Communication Market Report Scope:
Report Attributes Details
Market Size in 2022  US$ 6.4 Billion
Market Size by 2030  US$ 121.6 Billion
CAGR   CAGR of 44.5 % From 2023 to 2030
Base Year  2022
Forecast Period  2023-2030
Historical Data  2019-2021
Report Scope & Coverage Market Size, Segments Analysis, Competitive  Landscape, Regional Analysis, DROC & SWOT Analysis, Forecast Outlook
Key Segments • By Component (Solution {Voice Calling, Video Calling & Conference, Message & File Sharing, Others}, Services)
• By Web RTC Enabled Devices (Mobile, Desktop, Tablet, Others)
• By Industry Vertical (BFSI, IT, Telecom, Media, Entertainment, Healthcare, Retail, Manufacturing, Government, Others)
Regional Analysis/Coverage North America (US, Canada, Mexico), Europe (Eastern Europe [Poland, Romania, Hungary, Turkey, Rest of Eastern Europe] Western Europe] Germany, France, UK, Italy, Spain, Netherlands, Switzerland, Austria, Rest of Western Europe]), Asia Pacific (China, India, Japan, South Korea, Vietnam, Singapore, Australia, Rest of Asia Pacific), Middle East & Africa (Middle East [UAE, Egypt, Saudi Arabia, Qatar, Rest of Middle East], Africa [Nigeria, South Africa, Rest of Africa], Latin America (Brazil, Argentina, Colombia Rest of Latin America)
Company Profiles Plivo Inc., Plantronics, Inc., Oracle Corporation, tokbox Inc., ribbon Communications Operating Company, Inc., Avaya Inc., Dialogic Corporation, Twilio Inc., Cisco Systems, Inc., Quobis
Key Drivers • Increasing popularity of video and audio conferencing
• The number of connected devices is increasing rapidly, and this is creating a demand for real-time communication solutions.
• Increasing proliferation of WebRTC apps in social media.
Market Challenges • Compliance is a challenge for the WebRTC market.
• Performance is another challenge for the WebRTC market. WebRTC traffic can be affected by network conditions, which can lead to poor performance.

 

Frequently Asked Questions

Ans. The Web Real-Time Communication Market is to grow at a CAGR of 44.5% Over the Forecast Period 2023-2030.

Ans: The Web Real-Time Communication Market size is projected to reach USD USD 121.6 Billion by 2030.

Ans. Key factors that are driving the market growth include webification of real-time communication, cost reduction benefits on the adoption of WebRTC solutions and increasing adoption of telehealth services across the world.

Ans. North America dominated the web real-time communication market with a share of 41.13% in 2019. This is attributable to the presence of several IT and Telecom giants in the region that need inter- and intra-organization communication on a daily basis.

Ans. Web RTC has various applications, including video conferencing, voice calling, file sharing, screen sharing, and gaming.

TABLE OF CONTENTS


1. Introduction
1.1 Market Definition
1.2 Scope
1.3 Research Assumptions


2. Research Methodology


3. Market Dynamics
3.1 Drivers
3.2 Restraints
3.3 Opportunities
3.4 Challenges


4. Impact Analysis
4.1 Impact of Ukraine- Russia War
4.2 Impact of Recession
4.2.2.1 US
4.2.2.2 Canada
4.2.2.3 Germany
4.2.2.4 France
4.2.2.5 United Kingdom
4.2.2.6 China
4.2.2.7 Japan
4.2.2.8 South Korea
4.2.2.9 Rest of the World


5. Value Chain Analysis


6. Porter’s 5 forces model


7. PEST Analysis


8. Web Real-Time Communication Market Segmentation, by Component
8.1 Solution
8.1.1 Voice Calling
8.1.2 Video Calling & Conference
8.1.3 Message & File Sharing
8.1.4 Others
8.2 Services


9. Web Real-Time Communication Market Segmentation, by Web RTC Enabled Devices
9.1 Mobile
9.2 Desktop
9.3 Tablet
9.4 Others


10. Web Real-Time Communication Market Segmentation, by Industry Vertical
10.1 BFSI
10.2 IT
10.3 Telecom
10.4 Media
10.5 Entertainment
10.6 Healthcare
10.7 Retail
10.8 Manufacturing
10.9 Government
10.10 Others


11. Regional Analysis
11.1 Introduction
11.2 North America
11.2.1 North America Web Real-Time Communication Market By Country
11.2.2North America Web Real-Time Communication Market By Component
11.2.3 North America Web Real-Time Communication Market By Web RTC Enabled Devices
11.2.4 North America Web Real-Time Communication Market By Industry Vertical
11.2.5 USA
11.2.5.1 USA Web Real-Time Communication Market By Component
11.2.5.2 USA Web Real-Time Communication Market By Web RTC Enabled Devices
11.2.5.3 USA Web Real-Time Communication Market By Industry Vertical
11.2.6 Canada
11.2.6.1 Canada Web Real-Time Communication Market By Component
11.2.6.2 Canada Web Real-Time Communication Market By Web RTC Enabled Devices
11.2.6.3 Canada Web Real-Time Communication Market By Industry Vertical
11.2.7 Mexico
11.2.7.1 Mexico Web Real-Time Communication Market By Component
11.2.7.2 Mexico Web Real-Time Communication Market By Web RTC Enabled Devices
11.2.7.3 Mexico Web Real-Time Communication Market By Industry Vertical
11.3 Europe
11.3.1 Eastern Europe
11.3.1.1 Eastern Europe Web Real-Time Communication Market by Country
11.3.1.2 Eastern Europe Web Real-Time Communication Market By Component
11.3.1.3 Eastern Europe Web Real-Time Communication Market By Web RTC Enabled Devices
11.3.1.4 Eastern Europe Web Real-Time Communication Market By Industry Vertical
11.3.1.5 Poland
11.3.1.5.1 Poland Web Real-Time Communication Market By Component
11.3.1.5.2 Poland Web Real-Time Communication Market By Web RTC Enabled Devices
11.3.1.5.3 Poland Web Real-Time Communication Market By Industry Vertical
11.3.1.6 Romania
11.3.1.6.1 Romania Web Real-Time Communication Market By Component
11.3.1.6.2 Romania Web Real-Time Communication Market By Web RTC Enabled Devices
11.3.1.6.4 Romania Web Real-Time Communication Market By Industry Vertical
11.3.1.7 Turkey
11.3.1.7.1 Turkey Web Real-Time Communication Market By Component
11.3.1.7.2 Turkey Web Real-Time Communication Market By Web RTC Enabled Devices
11.3.1.7.3 Turkey Web Real-Time Communication Market By Industry Vertical
11.3.1.8 Rest of Eastern Europe
11.3.1.8.1 Rest of Eastern Europe Web Real-Time Communication Market By Component
11.3.1.8.2 Rest of Eastern Europe Web Real-Time Communication Market By Web RTC Enabled Devices
11.3.1.8.3 Rest of Eastern Europe Web Real-Time Communication Market By Industry Vertical
11.3.2 Western Europe
11.3.2.1 Western Europe Web Real-Time Communication Market By Component
11.3.2.2 Western Europe Web Real-Time Communication Market By Web RTC Enabled Devices
11.3.2.3 Western Europe Web Real-Time Communication Market By Industry Vertical
11.3.2.4 Germany
11.3.2.4.1 Germany Web Real-Time Communication Market By Component
11.3.2.4.2 Germany Web Real-Time Communication Market By Web RTC Enabled Devices
11.3.2.4.3 Germany Web Real-Time Communication Market By Industry Vertical
11.3.2.5 France
11.3.2.5.1 France Web Real-Time Communication Market By Component
11.3.2.5.2 France Web Real-Time Communication Market By Web RTC Enabled Devices
11.3.2.5.3 France Web Real-Time Communication Market By Industry Vertical
11.3.2.6 UK
11.3.2.6.1 UK Web Real-Time Communication Market By Component
11.3.2.6.2 UK Web Real-Time Communication Market By Web RTC Enabled Devices
11.3.2.6.3 UK Web Real-Time Communication Market By Industry Vertical
11.3.2.7 Italy
11.3.2.7.1 Italy Web Real-Time Communication Market By Component
11.3.2.7.2 Italy Web Real-Time Communication Market By Web RTC Enabled Devices
11.3.2.7.3 Italy Web Real-Time Communication Market By Industry Vertical
11.3.2.8 Spain
11.3.2.8.1 Spain Web Real-Time Communication Market By Component
11.3.2.8.2 Spain Web Real-Time Communication Market By Web RTC Enabled Devices
11.3.2.8.3 Spain Web Real-Time Communication Market By Industry Vertical
11.3.2.9 Netherlands
11.3.2.9.1 Netherlands Web Real-Time Communication Market By Component
11.3.2.9.2 Netherlands Web Real-Time Communication Market By Web RTC Enabled Devices
11.3.2.9.3 Netherlands Web Real-Time Communication Market By Industry Vertical
11.3.2.10 Switzerland
11.3.2.10.1 Switzerland Web Real-Time Communication Market By Component
11.3.2.10.2 Switzerland Web Real-Time Communication Market By Web RTC Enabled Devices
11.3.2.10.3 Switzerland Web Real-Time Communication Market By Industry Vertical
11.3.2.11.1 Austria
11.3.2.11.2 Austria Web Real-Time Communication Market By Component
11.3.2.11.3 Austria Web Real-Time Communication Market By Web RTC Enabled Devices
11.3.2.11.4 Austria Web Real-Time Communication Market By Industry Vertical
11.3.2.12 Rest of Western Europe
11.3.2.12.1 Rest of Western Europe Web Real-Time Communication Market By Component
11.3.2.12.2 Rest of Western Europe Web Real-Time Communication Market By Web RTC Enabled Devices
11.3.2.12.3 Rest of Western Europe Web Real-Time Communication Market By Industry Vertical
11.4 Asia-Pacific
11.4.1 Asia-Pacific Web Real-Time Communication Market by Country
11.4.2 Asia-Pacific Web Real-Time Communication Market By Component
11.4.3 Asia-Pacific Web Real-Time Communication Market By Web RTC Enabled Devices
11.4.4 Asia-Pacific Web Real-Time Communication Market By Industry Vertical
11.4.5 China
11.4.5.1 China Web Real-Time Communication Market By Component
11.4.5.2 China Web Real-Time Communication Market By Web RTC Enabled Devices
11.4.5.3 China Web Real-Time Communication Market By Industry Vertical
11.4.6 India
11.4.6.1 India Web Real-Time Communication Market By Component
11.4.6.2 India Web Real-Time Communication Market By Web RTC Enabled Devices
11.4.6.3 India Web Real-Time Communication Market By Industry Vertical
11.4.7 Japan
11.4.7.1 Japan Web Real-Time Communication Market By Component
11.4.7.2 Japan Web Real-Time Communication Market By Web RTC Enabled Devices
11.4.7.3 Japan Web Real-Time Communication Market By Industry Vertical
11.4.8 South Korea
11.4.8.1 South Korea Web Real-Time Communication Market By Component
11.4.8.2 South Korea Web Real-Time Communication Market By Web RTC Enabled Devices
11.4.8.3 South Korea Web Real-Time Communication Market By Industry Vertical
11.4.9 Vietnam
11.4.9.1 Vietnam Web Real-Time Communication Market By Component
11.4.9.2 Vietnam Web Real-Time Communication Market By Web RTC Enabled Devices
11.4.9.3 Vietnam Web Real-Time Communication Market By Industry Vertical
11.4.10 Singapore
11.4.10.1 Singapore Web Real-Time Communication Market By Component
11.4.10.2 Singapore Web Real-Time Communication Market By Web RTC Enabled Devices
11.4.10.3 Singapore Web Real-Time Communication Market By Industry Vertical
11.4.11 Australia
11.4.11.1 Australia Web Real-Time Communication Market By Component
11.4.11.2 Australia Web Real-Time Communication Market By Web RTC Enabled Devices
11.4.11.3 Australia Web Real-Time Communication Market By Industry Vertical
11.4.12 Rest of Asia-Pacific
11.4.12.1 Rest of Asia-Pacific Web Real-Time Communication Market By Component
11.4.12.2 Rest of Asia-Pacific Web Real-Time Communication Market By Web RTC Enabled Devices
11.4.12.3 Rest of Asia-Pacific Web Real-Time Communication Market By Industry Vertical
11.5 Middle East & Africa
11.5.1 Middle East
11.5.1.1 Middle East Web Real-Time Communication Market by country
11.5.1.2 Middle East Web Real-Time Communication Market By Component
11.5.1.3 Middle East Web Real-Time Communication Market By Web RTC Enabled Devices
11.5.1.4 Middle East Web Real-Time Communication Market By Industry Vertical
11.5.1.5 UAE
11.5.1.5.1 UAE Web Real-Time Communication Market By Component
11.5.1.5.2 UAE Web Real-Time Communication Market By Web RTC Enabled Devices
11.5.1.5.3 UAE Web Real-Time Communication Market By Industry Vertical
11.5.1.6 Egypt
11.5.1.6.1 Egypt Web Real-Time Communication Market By Component
11.5.1.6.2 Egypt Web Real-Time Communication Market By Web RTC Enabled Devices
11.5.1.6.3 Egypt Web Real-Time Communication Market By Industry Vertical
11.5.1.7 Saudi Arabia
11.5.1.7.1 Saudi Arabia Web Real-Time Communication Market By Component
11.5.1.7.2 Saudi Arabia Web Real-Time Communication Market By Web RTC Enabled Devices
11.5.1.7.3 Saudi Arabia Web Real-Time Communication Market By Industry Vertical
11.5.1.8 Qatar
11.5.1.8.1 Qatar Web Real-Time Communication Market By Component
11.5.1.8.2 Qatar Web Real-Time Communication Market By Web RTC Enabled Devices
11.5.1.8.3 Qatar Web Real-Time Communication Market By Industry Vertical
11.5.1.9 Rest of Middle East
11.5.1.9.1 Rest of Middle East Web Real-Time Communication Market By Component
11.5.1.9.2 Rest of Middle East Web Real-Time Communication Market By Web RTC Enabled Devices
11.5.1.9.3 Rest of Middle East Web Real-Time Communication Market By Industry Vertical
11.5.2 Africa
11.5.2.1 Africa Transfusion Diagnostics Market by country
11.5.2.2 Africa Web Real-Time Communication Market By Component
11.5.2.3 Africa Web Real-Time Communication Market By Web RTC Enabled Devices
11.5.2.4 Africa Web Real-Time Communication Market By Industry Vertical
11.5.2.5 Nigeria
11.5.2.5.1 Nigeria Web Real-Time Communication Market By Component
11.5.2.5.2 Nigeria Web Real-Time Communication Market By Web RTC Enabled Devices
11.5.2.5.3 Nigeria Web Real-Time Communication Market By Industry Vertical
11.5.2.6 South Africa
11.5.2.6.1 South Africa Web Real-Time Communication Market By Component
11.5.2.6.2 South Africa Web Real-Time Communication Market By Web RTC Enabled Devices
11.5.2.6.3 South Africa Web Real-Time Communication Market By Industry Vertical
11.5.2.7 Rest of Africa
11.5.2.7.1 Rest of Africa Web Real-Time Communication Market By Component
11.5.2.7.2 Rest of Africa Web Real-Time Communication Market By Web RTC Enabled Devices
11.5.2.7.3 Rest of Africa Web Real-Time Communication Market By Industry Vertical
11.6 Latin America
11.6.1 Latin America Web Real-Time Communication Market by country
11.6.2 Latin America Web Real-Time Communication Market By Component
11.6.3 Latin America Web Real-Time Communication Market By Web RTC Enabled Devices
11.6.4 Latin America Web Real-Time Communication Market By Industry Vertical
11.6.5 Brazil
11.6.5.1 Brazil America Web Real-Time Communication Market By Component
11.6.5.2 Brazil America Web Real-Time Communication Market By Web RTC Enabled Devices
11.6.5.3 Brazil America Web Real-Time Communication Market By Industry Vertical
11.6.6 Argentina
11.6.6.1 Argentina America Web Real-Time Communication Market By Component
11.6.6.2 Argentina America Web Real-Time Communication Market By Web RTC Enabled Devices
11.6.6.3 Argentina America Web Real-Time Communication Market By Industry Vertical
11.6.7 Colombia
11.6.7.1 Colombia America Web Real-Time Communication Market By Component
11.6.7.2 Colombia America Web Real-Time Communication Market By Web RTC Enabled Devices
11.6.7.3 Colombia America Web Real-Time Communication Market By Industry Vertical
11.6.8 Rest of Latin America
11.6.8.1 Rest of Latin America Web Real-Time Communication Market By Component
11.6.8.2 Rest of Latin America Web Real-Time Communication Market By Web RTC Enabled Devices
11.6.8.3 Rest of Latin America Web Real-Time Communication Market By Industry Vertical

12. Company profile
12.1 Plivo Inc.
12.1.1 Company Overview
12.1.2 Financials
12.1.3Product/Services/Offerings
12.1.4 SWOT Analysis
12.1.5 The SNS View
12.2 Plantronics, Inc.
12.2.1 Company Overview
12.2.2 Financials
12.2.3Product/Services/Offerings
12.2.4 SWOT Analysis
12.2.5 The SNS View
12.3 Oracle Corporation
12.3.1 Company Overview
12.3.2 Financials
12.3.3Product/Services/Offerings
12.3.4 SWOT Analysis
12.3.5 The SNS View
12.4 Tokbox Inc.
12.4.1 Company Overview
12.4.2 Financials
12.4.3Product/Services/Offerings
12.4.4 SWOT Analysis
12.4.5 The SNS View
12.5 Ribbon Communications Operating Company, Inc.
12.5.1 Company Overview
12.5.2 Financials
12.5.3Product/Services/Offerings
12.5.4 SWOT Analysis
12.5.5 The SNS View
12.6 Avaya Inc.
12.6.1 Company Overview
12.6.2 Financials
12.6.3Product/Services/Offerings
12.6.4 SWOT Analysis
12.6.5 The SNS View
12.7 dialogic corporation
12.7.1 Company Overview
12.7.2 Financials
12.7.3Product/Services/Offerings
12.7.4 SWOT Analysis
12.7.5 The SNS View
12.8 Twilio Inc.
12.8.1 Company Overview
12.8.2 Financial
12.8.3Product/Services/Offerings
12.8.4 SWOT Analysis
12.8.5 The SNS View
12.9 Cisco Systems, Inc.
12.9.1 Company Overview
12.9.2 Financials
12.9.3 Product/Service/Offerings
12.9.4 SWOT Analysis
12.9.5 The SNS View
12.10 Quobis
12.10.1 Company Overview
12.10.2 Financials
12.10.3 Product/Service/Offerings
12.10.4 SWOT Analysis
12.10.5 The SNS View

13. Competitive Landscape
13.1 Competitive Benchmarking
13.2 Company Share Analysis
13.3 Recent Developments
13.3.1 Industry News
13.3.2 Company News
13.3.3 Mergers & Acquisitions

14. USE Cases and Best Practices

15. Conclusion

An accurate research report requires proper strategizing as well as implementation. There are multiple factors involved in the completion of good and accurate research report and selecting the best methodology to compete the research is the toughest part. Since the research reports we provide play a crucial role in any company’s decision-making process, therefore we at SNS Insider always believe that we should choose the best method which gives us results closer to reality. This allows us to reach at a stage wherein we can provide our clients best and accurate investment to output ratio.

Each report that we prepare takes a timeframe of 350-400 business hours for production. Starting from the selection of titles through a couple of in-depth brain storming session to the final QC process before uploading our titles on our website we dedicate around 350 working hours. The titles are selected based on their current market cap and the foreseen CAGR and growth.

 

The 5 steps process:

Step 1: Secondary Research:

Secondary Research or Desk Research is as the name suggests is a research process wherein, we collect data through the readily available information. In this process we use various paid and unpaid databases which our team has access to and gather data through the same. This includes examining of listed companies’ annual reports, Journals, SEC filling etc. Apart from this our team has access to various associations across the globe across different industries. Lastly, we have exchange relationships with various university as well as individual libraries.

Secondary Research

Step 2: Primary Research

When we talk about primary research, it is a type of study in which the researchers collect relevant data samples directly, rather than relying on previously collected data.  This type of research is focused on gaining content specific facts that can be sued to solve specific problems. Since the collected data is fresh and first hand therefore it makes the study more accurate and genuine.

We at SNS Insider have divided Primary Research into 2 parts.

Part 1 wherein we interview the KOLs of major players as well as the upcoming ones across various geographic regions. This allows us to have their view over the market scenario and acts as an important tool to come closer to the accurate market numbers. As many as 45 paid and unpaid primary interviews are taken from both the demand and supply side of the industry to make sure we land at an accurate judgement and analysis of the market.

This step involves the triangulation of data wherein our team analyses the interview transcripts, online survey responses and observation of on filed participants. The below mentioned chart should give a better understanding of the part 1 of the primary interview.

Primary Research

Part 2: In this part of primary research the data collected via secondary research and the part 1 of the primary research is validated with the interviews from individual consultants and subject matter experts.

Consultants are those set of people who have at least 12 years of experience and expertise within the industry whereas Subject Matter Experts are those with at least 15 years of experience behind their back within the same space. The data with the help of two main processes i.e., FGDs (Focused Group Discussions) and IDs (Individual Discussions). This gives us a 3rd party nonbiased primary view of the market scenario making it a more dependable one while collation of the data pointers.

Step 3: Data Bank Validation

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Data Bank Validation

Step 4: QA/QC Process

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