REPORT SCOPE & OVERVIEW
The Web Real-Time Communication Market size was USD 6.4 billion in 2022 and is expected to Reach USD 121.6 billion by 2030 and grow at a CAGR of 44.5 % over the forecast period of 2023-2030
WebRTC stands for Web Real-Time Communication. It is an open-source project that enables real-time communication (RTC) in web browsers and mobile applications. RTC refers to the ability to exchange data in real-time, such as audio, video, and text. WebRTC uses a peer-to-peer architecture, which means that communication is direct between two devices, without the need for a third-party server. The messaging & file sharing solution segment is dominating the WebRTC market in 2022 with a market share of 35%. This is due to the increasing demand for instant messaging and file-sharing applications. The video conferencing segment is the second largest segment, with a market share of 25%. This is due to the growing popularity of video conferencing for business and personal use.
MARKET DYNAMICS
KEY DRIVERS
Increasing popularity of video and audio conferencing
The number of connected devices is increasing rapidly, and this is creating a demand for real-time communication solutions.
Increasing proliferation of WebRTC apps in social media.
WebRTC is a popular choice for video and audio conferencing because it is easy to use and does not require any plugins or downloads. It is also very reliable and secure.
RESTRAIN
Technical challenges
There are technologies that can be used for real-time communication, such as SIP and H.323. These technologies are more mature than WebRTC, and they may pose a challenge to the growth of the WebRTC market.
There are some technical challenges associated with WebRTC, such as security and performance. These challenges need to be addressed in order to make WebRTC a more viable option for businesses and consumers.
OPPORTUNITY
Growth of the mobile market
Development of new applications
The growth of the cloud computing market is creating opportunities for the WebRTC market.
The growth of the mobile market is also creating opportunities for the WebRTC market. WebRTC can be used to create mobile applications that enable real-time communication.
CHALLENGES
Compliance is a challenge for the WebRTC market.
Performance is another challenge for the WebRTC market. WebRTC traffic can be affected by network conditions, which can lead to poor performance.
Businesses and organizations need to ensure that their use of WebRTC complies with regulations, such as the General Data Protection Regulation (GDPR). This is a challenge that needs to be addressed in order to make WebRTC a more viable option for businesses and organizations.
IMPACT OF RUSSIAN UKRAINE WAR
The Russia-Ukraine war has had a significant impact on the WebRTC market. The war has disrupted supply chains, increased costs, and created uncertainty for businesses. This has led to a slowdown in the growth of the WebRTC market. The war has disrupted the supply chains of WebRTC components, such as semiconductors and software. This has led to increased costs for businesses that use WebRTC. In April 2022, Cisco announced that it would be suspending all sales and support of its products and services in Russia. This includes its WebRTC products, such as Webex. Cisco also said that it would be donating USD 1 million to humanitarian relief efforts in Ukraine. In May 2022, Microsoft announced that it would be suspending all new sales of its products and services in Russia. This includes its WebRTC products, such as Skype. Microsoft also said that it would be donating USD 10 million to humanitarian relief efforts in Ukraine. The war has also created uncertainty about the future of the market, which has led to a slowdown in investment.
IMPACT OF ONGOING RECESSION
The ongoing recession is likely to have a significant impact on WebRTC companies. Here are some of the ways it could affect them The decrease in sales revenue will likely lead to a reduction in profit for WebRTC companies. This is because fixed costs, such as salaries and rent, will still need to be paid, even if sales are down. As businesses look for ways to save money, they may turn to lower-cost alternatives to WebRTC solutions. This could lead to increased competition for WebRTC companies. In order to reduce costs, WebRTC companies may have to lay off employees. This could lead to a loss of talent and expertise, which could make it difficult for the companies to recover from the recession. In February 2023, TokBox laid off 25% of its workforce, citing the impact of the recession. In March 2023, Twilio announced that it would be slowing its hiring and reducing its expenses. some qualitative changes that have occurred during the ongoing recession in WebRTC companies A greater emphasis on customer acquisition and retention. A more collaborative approach to innovation. WebRTC companies that are able to adapt to these changes and position themselves for long-term success will be the ones that emerge from the recession stronger than ever.
KEY MARKET SEGMENTS
By Component
Solution
Services
By Solution
Voice Calling
Video Calling & Conference
Message & File Sharing
Others
By Web RTC Enabled Devices
Mobile
Desktop
Tablet
Others
By Industry Vertical
BFSI
IT
Telecom
Media
Entertainment
Healthcare
Retail
Manufacturing
Government
Others
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Region Coverage:
North America
USA
Canada
Mexico
Europe
Eastern Europe
Poland
Romania
Hungary
Turkey
Rest of Eastern Europe
Western Europe
Germany
France
UK
Italy
Spain
Netherlands
Switzerland
Austria
Rest of Western Europe
Asia Pacific
China
India
Japan
South Korea
Vietnam
Singapore
Australia
Rest of Asia Pacific
Middle East & Africa
Middle East
UAE
Egypt
Saudi Arabia
Qatar
Rest of the Middle East
Africa
Nigeria
South Africa
Rest of Africa
Latin America
Brazil
Argentina
Colombia
Rest of Latin America
REGIONAL ANALYSIS
North America held the largest market share of 41.13% in 2019 and will maintain its dominant position even during the forecast years. This is attributed to the presence of major market players, such as Cisco Systems, Inc., Oracle Corporation, Ribbon Communications Operating Company, Inc., and Avaya Inc. The increasing demand for virtual meetings coupled with high-speed internet connectivity is a major driver for the market growth in this region. Cloud computing is becoming increasingly popular in North America. This is providing a more scalable and cost-effective platform for deploying WebRTC solutions. Furthermore, companies in this region are early adopters of emerging technologies, which will also support market growth.
Asia Pacific is expected to be the fastest-growing regional market from 2020 to 2027. This is due to the increasing number of internet users in developing countries, such as India and China. The healthcare industry in Asia Pacific is also facing the need to real-time communication. This is due to the rapid technological advancements in the region. According to the World Bank, in 2017, 34.45% of India’s population had access to the internet as compared to 22% in 2016. Moreover, digitalization in the region is anticipated to generate a huge potential for market growth over the forecast period.
KEY PLAYERS
The major key players in the Web Real-Time Communication Market are Plivo Inc., Plantronics, Inc., Oracle Corporation, tokbox Inc., ribbon Communications Operating Company, Inc., Avaya Inc., Dialogic Corporation, Twilio Inc., Cisco Systems, Inc., Quobis, and other players.
RECENT DEVELOPMENTS
Cisco Systems, Inc.:
In April 2023, Cisco Systems, Inc., a major telecommunications company, announced that it is integrating WebRTC into its Webex platform. This integration will make it easier for businesses to use WebRTC to conduct video conferences and other forms of online collaboration.
TokBox, Inc.:
In February 2023, TokBox, Inc., a leading provider of WebRTC solutions, announced that it has raised $50 million in Series C funding. This funding will be used to accelerate TokBox's growth and development of new products and services.
| Report Attributes | Details |
| Market Size in 2022 | US$ 6.4 Billion |
| Market Size by 2030 | US$ 121.6 Billion |
| CAGR | CAGR of 44.5 % From 2023 to 2030 |
| Base Year | 2022 |
| Forecast Period | 2023-2030 |
| Historical Data | 2019-2021 |
| Report Scope & Coverage | Market Size, Segments Analysis, Competitive Landscape, Regional Analysis, DROC & SWOT Analysis, Forecast Outlook |
| Key Segments | • By Component (Solution, Services) • By Solution (Voice Calling, Video Calling & Conference, Message & File Sharing, Others) • By Web RTC Enabled Devices (Mobile, Desktop, Tablet, Others) • By Industry Vertical (BFSI, IT, Telecom, Media, Entertainment, Healthcare, Retail, Manufacturing, Government, Others) |
| Regional Analysis/Coverage | North America (US, Canada, Mexico), Europe (Eastern Europe [Poland, Romania, Hungary, Turkey, Rest of Eastern Europe] Western Europe] Germany, France, UK, Italy, Spain, Netherlands, Switzerland, Austria, Rest of Western Europe]), Asia Pacific (China, India, Japan, South Korea, Vietnam, Singapore, Australia, Rest of Asia Pacific), Middle East & Africa (Middle East [UAE, Egypt, Saudi Arabia, Qatar, Rest of Middle East], Africa [Nigeria, South Africa, Rest of Africa], Latin America (Brazil, Argentina, Colombia Rest of Latin America) |
| Company Profiles | Plivo Inc., Plantronics, Inc., Oracle Corporation, tokbox Inc., ribbon Communications Operating Company, Inc., Avaya Inc., Dialogic Corporation, Twilio Inc., Cisco Systems, Inc., Quobis |
| Key Drivers | • Increasing popularity of video and audio conferencing • The number of connected devices is increasing rapidly, and this is creating a demand for real-time communication solutions. • Increasing proliferation of WebRTC apps in social media. |
| Market Challenges | • Compliance is a challenge for the WebRTC market. • Performance is another challenge for the WebRTC market. WebRTC traffic can be affected by network conditions, which can lead to poor performance. |
Ans. The Compound Annual Growth rate for Web Real-Time Communication Market over the forecast period is 44.5 %.
Ans. USD 121.6 Billion is the Company's projected Web Real-Time Communication Market size by 2030.
Ans. Key factors that are driving the market growth include webification of real-time communication, cost reduction benefits on the adoption of WebRTC solutions and increasing adoption of telehealth services across the world.
Ans. North America dominated the web real-time communication market with a share of 41.13% in 2019. This is attributable to the presence of several IT and Telecom giants in the region that need inter- and intra-organization communication on a daily basis.
Ans. Web RTC has various applications, including video conferencing, voice calling, file sharing, screen sharing, and gaming.
TABLE OF CONTENT
1. Introduction
1.1 Market Definition
1.2 Scope
1.3 Research Assumptions
2. Research Methodology
3. Market Dynamics
3.1 Drivers
3.2 Restraints
3.3 Opportunities
3.4 Challenges
4. Impact Analysis
4.1 Impact of Ukraine- Russia War
4.2 Impact of Recession
4.2.2.1 US
4.2.2.2 Canada
4.2.2.3 Germany
4.2.2.4 France
4.2.2.5 United Kingdom
4.2.2.6 China
4.2.2.7 Japan
4.2.2.8 South Korea
4.2.2.9 Rest of the World
5. Value Chain Analysis
6. Porter’s 5 forces model
7. PEST Analysis
8. Web Real-Time Communication Market Segmentation, by Component
8.1 Solution
8.2 Services
9. Web Real-Time Communication Market Segmentation, by Solution
9.1 Voice Calling
9.2 Video Calling & Conference
9.3 Message & File Sharing
9.4 Others
10. Web Real-Time Communication Market Segmentation, by Web RTC Enabled Devices
10.1 Mobile
10.2 Desktop
10.3 Tablet
10.4 Others
11. Web Real-Time Communication Market Segmentation, by Industry Vertical
11.1 BFSI
11.2 IT
11.3 Telecom
11.4 Media
11.5 Entertainment
11.6 Healthcare
11.7 Retail
11.8 Manufacturing
11.9 Government
11.10 Others
12. Regional Analysis
12.1 Introduction
12.2 North America
12.2.1 North America Web Real-Time Communication Market by Country
12.2.2 North America Web Real-Time Communication Market by Component
12.2.3 North America Web Real-Time Communication Market by Solution
12.2.4 North America Web Real-Time Communication Market by Web RTC Enabled Devices
12.2.5 North America Web Real-Time Communication Market by Industry Vertical
12.2.6 USA
12.2.6.1 USA Web Real-Time Communication Market by Component
12.2.6.2 USA Web Real-Time Communication Market by Solution
12.2.6.3 USA Web Real-Time Communication Market by Web RTC Enabled Devices
12.2.6.4 USA Web Real-Time Communication Market by Industry Vertical
12.2.7 Canada
12.2.7.1 Canada Web Real-Time Communication Market by Component
12.2.7.2 Canada Web Real-Time Communication Market by Solution
12.2.7.3 Canada Web Real-Time Communication Market by Web RTC Enabled Devices
12.2.7.4 Canada Web Real-Time Communication Market by Industry Vertical
12.2.8 Mexico
12.2.8.1 Mexico Web Real-Time Communication Market by Component
12.2.8.2 Mexico Web Real-Time Communication Market by Solution
12.2.8.3 Mexico Web Real-Time Communication Market by Web RTC Enabled Devices
12.2.8.4 Mexico Web Real-Time Communication Market by Industry Vertical
12.3 Europe
12.3.1 Eastern Europe
12.3.1.1 Eastern Europe Web Real-Time Communication Market by Country
12.3.1.2 Eastern Europe Web Real-Time Communication Market by Component
12.3.1.3 Eastern Europe Web Real-Time Communication Market by Solution
12.3.1.4 Eastern Europe Web Real-Time Communication Market by Web RTC Enabled Devices
12.3.1.5 Eastern Europe Web Real-Time Communication Market by Industry Vertical
12.3.1.6 Poland
12.3.1.6.1 Poland Web Real-Time Communication Market by Component
12.3.1.6.2 Poland Web Real-Time Communication Market by Solution
12.3.1.6.3 Poland Web Real-Time Communication Market by Web RTC Enabled Devices
12.3.1.6.4 Poland Web Real-Time Communication Market by Industry Vertical
12.3.1.7 Romania
12.3.1.7.1 Romania Web Real-Time Communication Market by Component
12.3.1.7.2 Romania Web Real-Time Communication Market by Solution
12.3.1.7.3 Romania Web Real-Time Communication Market by Web RTC Enabled Devices
12.3.1.7.4 Romania Web Real-Time Communication Market by Industry Vertical
12.3.1.8 Hungary
12.3.1.8.1 Hungary Web Real-Time Communication Market by Component
12.3.1.8.2 Hungary Web Real-Time Communication Market by Solution
12.3.1.8.3 Hungary Web Real-Time Communication Market by Web RTC Enabled Devices
12.3.1.8.4 Hungary Web Real-Time Communication Market by Industry Vertical
12.3.1.9 Turkey
12.3.1.9.1 Turkey Web Real-Time Communication Market by Component
12.3.1.9.2 Turkey Web Real-Time Communication Market by Solution
12.3.1.9.3 Turkey Web Real-Time Communication Market by Web RTC Enabled Devices
12.3.1.9.4 Turkey Web Real-Time Communication Market by Industry Vertical
12.3.1.10 Rest of Eastern Europe
12.3.1.10.1 Rest of Eastern Europe Web Real-Time Communication Market by Component
12.3.1.10.2 Rest of Eastern Europe Web Real-Time Communication Market by Solution
12.3.1.10.3 Rest of Eastern Europe Web Real-Time Communication Market by Web RTC Enabled Devices
12.3.1.10.4 Rest of Eastern Europe Web Real-Time Communication Market by Industry Vertical
12.3.2 Western Europe
12.3.2.1 Western Europe Web Real-Time Communication Market by Country
12.3.2.2 Western Europe Web Real-Time Communication Market by Component
12.3.2.3 Western Europe Web Real-Time Communication Market by Solution
12.3.2.4 Western Europe Web Real-Time Communication Market by Web RTC Enabled Devices
12.3.2.5 Western Europe Web Real-Time Communication Market by Industry Vertical
12.3.2.6 Germany
12.3.2.6.1 Germany Web Real-Time Communication Market by Component
12.3.2.6.2 Germany Web Real-Time Communication Market by Solution
12.3.2.6.3 Germany Web Real-Time Communication Market by Web RTC Enabled Devices
12.3.2.6.4 Germany Web Real-Time Communication Market by Industry Vertical
12.3.2.7 France
12.3.2.7.1 France Web Real-Time Communication Market by Component
12.3.2.7.2 France Web Real-Time Communication Market by Solution
12.3.2.7.3 France Web Real-Time Communication Market by Web RTC Enabled Devices
12.3.2.7.4 France Web Real-Time Communication Market by Industry Vertical
12.3.2.8 UK
12.3.2.8.1 UK Web Real-Time Communication Market by Component
12.3.2.8.2 UK Web Real-Time Communication Market by Solution
12.3.2.8.3 UK Web Real-Time Communication Market by Web RTC Enabled Devices
12.3.2.8.4 UK Web Real-Time Communication Market by Industry Vertical
12.3.2.9 Italy
12.3.2.9.1 Italy Web Real-Time Communication Market by Component
12.3.2.9.2 Italy Web Real-Time Communication Market by Solution
12.3.2.9.3 Italy Web Real-Time Communication Market by Web RTC Enabled Devices
12.3.2.9.4 Italy Web Real-Time Communication Market by Industry Vertical
12.3.2.10 Spain
12.3.2.10.1 Spain Web Real-Time Communication Market by Component
12.3.2.10.2 Spain Web Real-Time Communication Market by Solution
12.3.2.10.3 Spain Web Real-Time Communication Market by Web RTC Enabled Devices
12.3.2.10.4 Spain Web Real-Time Communication Market by Industry Vertical
12.3.2.11 Netherlands
12.3.2.11.1 Netherlands Web Real-Time Communication Market by Component
12.3.2.11.2 Netherlands Web Real-Time Communication Market by Solution
12.3.2.11.3 Netherlands Web Real-Time Communication Market by Web RTC Enabled Devices
12.3.2.11.4 Netherlands Web Real-Time Communication Market by Industry Vertical
12.3.2.12 Switzerland
12.3.2.12.1 Switzerland Web Real-Time Communication Market by Component
12.3.2.12.2 Switzerland Web Real-Time Communication Market by Solution
12.3.2.12.3 Switzerland Web Real-Time Communication Market by Web RTC Enabled Devices
12.3.2.12.4 Switzerland Web Real-Time Communication Market by Industry Vertical
12.3.2.13 Austria
12.3.2.13.1 Austria Web Real-Time Communication Market by Component
12.3.2.13.2 Austria Web Real-Time Communication Market by Solution
12.3.2.13.3 Austria Web Real-Time Communication Market by Web RTC Enabled Devices
12.3.2.13.4 Austria Web Real-Time Communication Market by Industry Vertical
12.3.2.14 Rest of Western Europe
12.3.2.14.1 Rest of Western Europe Web Real-Time Communication Market by Component
12.3.2.14.2 Rest of Western Europe Web Real-Time Communication Market by Solution
12.3.2.14.3 Rest of Western Europe Web Real-Time Communication Market by Web RTC Enabled Devices
12.3.2.14.4 Rest of Western Europe Web Real-Time Communication Market by Industry Vertical
12.4 Asia-Pacific
12.4.1 Asia Pacific Web Real-Time Communication Market by Country
12.4.2 Asia Pacific Web Real-Time Communication Market by Component
12.4.3 Asia Pacific Web Real-Time Communication Market by Solution
12.4.4 Asia Pacific Web Real-Time Communication Market by Web RTC Enabled Devices
12.4.5 Asia Pacific Web Real-Time Communication Market by Industry Vertical
12.4.6 China
12.4.6.1 China Web Real-Time Communication Market by Component
12.4.6.2 China Web Real-Time Communication Market by Solution
12.4.6.3 China Web Real-Time Communication Market by Web RTC Enabled Devices
12.4.6.4 China Web Real-Time Communication Market by Industry Vertical
12.4.7 India
12.4.7.1 India Web Real-Time Communication Market by Component
12.4.7.2 India Web Real-Time Communication Market by Solution
12.4.7.3 India Web Real-Time Communication Market by Web RTC Enabled Devices
12.4.7.4 India Web Real-Time Communication Market by Industry Vertical
12.4.8 Japan
12.4.8.1 Japan Web Real-Time Communication Market by Component
12.4.8.2 Japan Web Real-Time Communication Market by Solution
12.4.8.3 Japan Web Real-Time Communication Market by Web RTC Enabled Devices
12.4.8.4 Japan Web Real-Time Communication Market by Industry Vertical
12.4.9 South Korea
12.4.9.1 South Korea Web Real-Time Communication Market by Component
12.4.9.2 South Korea Web Real-Time Communication Market by Solution
12.4.9.3 South Korea Web Real-Time Communication Market by Web RTC Enabled Devices
12.4.9.4 South Korea Web Real-Time Communication Market by Industry Vertical
12.4.10 Vietnam
12.4.10.1 Vietnam Web Real-Time Communication Market by Component
12.4.10.2 Vietnam Web Real-Time Communication Market by Solution
12.4.10.3 Vietnam Web Real-Time Communication Market by Web RTC Enabled Devices
12.4.10.4 Vietnam Web Real-Time Communication Market by Industry Vertical
12.4.11 Singapore
12.4.11.1 Singapore Web Real-Time Communication Market by Component
12.4.11.2 Singapore Web Real-Time Communication Market by Solution
12.4.11.3 Singapore Web Real-Time Communication Market by Web RTC Enabled Devices
12.4.11.4 Singapore Web Real-Time Communication Market by Industry Vertical
12.4.12 Australia
12.4.12.1 Australia Web Real-Time Communication Market by Component
12.4.12.2 Australia Web Real-Time Communication Market by Solution
12.4.12.3 Australia Web Real-Time Communication Market by Web RTC Enabled Devices
12.4.12.4 Australia Web Real-Time Communication Market by Industry Vertical
12.4.13 Rest of Asia-Pacific
12.4.13.1 Rest of Asia-Pacific Web Real-Time Communication Market by Component
12.4.13.2 Rest of Asia-Pacific Web Real-Time Communication Market by Solution
12.4.13.3 Rest of Asia-Pacific Web Real-Time Communication Market by Web RTC Enabled Devices
12.4.13.4 Rest of Asia-Pacific Web Real-Time Communication Market by Industry Vertical
12.5 Middle East & Africa
12.5.1 Middle East
12.5.1.1 Middle East Web Real-Time Communication Market by Country
12.5.1.2 Middle East Web Real-Time Communication Market by Component
12.5.1.3 Middle East Web Real-Time Communication Market by Solution
12.5.1.4 Middle East Web Real-Time Communication Market by Web RTC Enabled Devices
12.5.1.5 Middle East Web Real-Time Communication Market by Industry Vertical
12.5.1.6 UAE
12.5.1.6.1 UAE Web Real-Time Communication Market by Component
12.5.1.6.2 UAE Web Real-Time Communication Market by Solution
12.5.1.6.3 UAE Web Real-Time Communication Market by Web RTC Enabled Devices
12.5.1.6.4 UAE Web Real-Time Communication Market by Industry Vertical
12.5.1.7 Egypt
12.5.1.7.1 Egypt Web Real-Time Communication Market by Component
12.5.1.7.2 Egypt Web Real-Time Communication Market by Solution
12.5.1.7.3 Egypt Web Real-Time Communication Market by Web RTC Enabled Devices
12.5.1.7.4 Egypt Web Real-Time Communication Market by Industry Vertical
12.5.1.8 Saudi Arabia
12.5.1.8.1 Saudi Arabia Web Real-Time Communication Market by Component
12.5.1.8.2 Saudi Arabia Web Real-Time Communication Market by Solution
12.5.1.8.3 Saudi Arabia Web Real-Time Communication Market by Web RTC Enabled Devices
12.5.1.8.4 Saudi Arabia Web Real-Time Communication Market by Industry Vertical
12.5.1.9 Qatar
12.5.1.9.1 Qatar Web Real-Time Communication Market by Component
12.5.1.9.2 Qatar Web Real-Time Communication Market by Solution
12.5.1.9.3 Qatar Web Real-Time Communication Market by Web RTC Enabled Devices
12.5.1.9.4 Qatar Web Real-Time Communication Market by Industry Vertical
12.5.1.10 Rest of Middle East
12.5.1.10.1 Rest of Middle East Web Real-Time Communication Market by Component
12.5.1.10.2 Rest of Middle East Web Real-Time Communication Market by Solution
12.5.1.10.3 Rest of Middle East Web Real-Time Communication Market by Web RTC Enabled Devices
12.5.1.10.4 Rest of Middle East Web Real-Time Communication Market by Industry Vertical
12.5.2. Africa
12.5.2.1 Africa Web Real-Time Communication Market by Country
12.5.2.2 Africa Web Real-Time Communication Market by Component
12.5.2.3 Africa Web Real-Time Communication Market by Solution
12.5.2.4 Africa Web Real-Time Communication Market by Web RTC Enabled Devices
12.5.2.5 Africa Web Real-Time Communication Market by Industry Vertical
12.5.2.6 Nigeria
12.5.2.6.1 Nigeria Web Real-Time Communication Market by Component
12.5.2.6.2 Nigeria Web Real-Time Communication Market by Solution
12.5.2.6.3 Nigeria Web Real-Time Communication Market by Web RTC Enabled Devices
12.5.2.6.4 Nigeria Web Real-Time Communication Market by Industry Vertical
12.5.2.7 South Africa
12.5.2.7.1 South Africa Web Real-Time Communication Market by Component
12.5.2.7.2 South Africa Web Real-Time Communication Market by Solution
12.5.2.7.3 South Africa Web Real-Time Communication Market by Web RTC Enabled Devices
12.5.2.7.4 South Africa Web Real-Time Communication Market by Industry Vertical
12.5.2.8 Rest of Africa
12.5.2.8.1 Rest of Africa Web Real-Time Communication Market by Component
12.5.2.8.2 Rest of Africa Web Real-Time Communication Market by Solution
12.5.2.8.3 Rest of Africa Web Real-Time Communication Market by Web RTC Enabled Devices
12.5.2.8.4 Rest of Africa Web Real-Time Communication Market by Industry Vertical
12.6. Latin America
12.6.1 Latin America Web Real-Time Communication Market by Country
12.6.2 Latin America Web Real-Time Communication Market by Component
12.6.3 Latin America Web Real-Time Communication Market by Solution
12.6.4 Latin America Web Real-Time Communication Market by Web RTC Enabled Devices
12.6.5 Latin America Web Real-Time Communication Market by Industry Vertical
12.6.6 Brazil
12.6.6.1 Brazil Web Real-Time Communication Market by Component
12.6.6.2 Brazil Web Real-Time Communication Market by Solution
12.6.6.3 Brazil Web Real-Time Communication Market by Web RTC Enabled Devices
12.6.6.4 Brazil Web Real-Time Communication Market by Industry Vertical
12.6.7 Argentina
12.6.7.1 Argentina Web Real-Time Communication Market by Component
12.6.7.2 Argentina Web Real-Time Communication Market by Solution
12.6.7.3 Argentina Web Real-Time Communication Market by Web RTC Enabled Devices
12.6.7.4 Argentina Web Real-Time Communication Market by Industry Vertical
12.6.8 Colombia
12.6.8.1 Colombia Web Real-Time Communication Market by Component
12.6.8.2 Colombia Web Real-Time Communication Market by Solution
12.6.8.3 Colombia Web Real-Time Communication Market by Web RTC Enabled Devices
12.6.8.4 Colombia Web Real-Time Communication Market by Industry Vertical
12.6.9 Rest of Latin America
12.6.9.1 Rest of Latin America Web Real-Time Communication Market by Component
12.6.9.2 Rest of Latin America Web Real-Time Communication Market by Solution
12.6.9.3 Rest of Latin America Web Real-Time Communication Market by Web RTC Enabled Devices
12.6.9.4 Rest of Latin America Web Real-Time Communication Market by Industry Vertical
13 Company profile
13.1 Plivo Inc.
13.1.1 Company Overview
13.1.2 Financials
13.1.3Product/Services/Offerings
13.1.4 SWOT Analysis
13.1.5 The SNS View
13.2 Plantronics, Inc.
13.2.1 Company Overview
13.2.2 Financials
13.2.3Product/Services/Offerings
13.2.4 SWOT Analysis
13.2.5 The SNS View
13.3 Oracle Corporation
13.3.1 Company Overview
13.3.2 Financials
13.3.3Product/Services/Offerings
13.3.4 SWOT Analysis
13.3.5 The SNS View
13.4 Tokbox Inc.
13.4.1 Company Overview
13.4.2 Financials
13.4.3Product/Services/Offerings
13.4.4 SWOT Analysis
13.4.5 The SNS View
13.5 Ribbon Communications Operating Company, Inc.
13.5.1 Company Overview
13.5.2 Financials
13.5.3Product/Services/Offerings
13.5.4 SWOT Analysis
13.5.5 The SNS View
13.6 Avaya Inc.
13.6.1 Company Overview
13.6.2 Financials
13.6.3Product/Services/Offerings
13.6.4 SWOT Analysis
13.6.5 The SNS View
13.7 dialogic corporation
13.7.1 Company Overview
13.7.2 Financials
13.7.3Product/Services/Offerings
13.7.4 SWOT Analysis
13.7.5 The SNS View
13.8 Twilio Inc.
13.8.1 Company Overview
13.8.2 Financial
13.8.3Product/Services/Offerings
13.8.4 SWOT Analysis
13.8.5 The SNS View
13.9 Cisco Systems, Inc.
13.9.1 Company Overview
13.9.2 Financials
13.9.3 Product/Service/Offerings
13.9.4 SWOT Analysis
13.9.5 The SNS View
13.10 Quobis
13.10.1 Company Overview
13.10.2 Financials
13.10.3 Product/Service/Offerings
13.10.4 SWOT Analysis
13.10.5 The SNS View
14. Competitive Landscape
14.1 Competitive Benchmarking
14.2 Company Share Analysis
14.3 Recent Developments
14.3.1 Industry News
14.3.2 Company News
14.3.3 Mergers & Acquisitions
15. USE Cases and Best Practices
16. Conclusion
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The 5 steps process:
Step 1: Secondary Research:
Secondary Research or Desk Research is as the name suggests is a research process wherein, we collect data through the readily available information. In this process we use various paid and unpaid databases which our team has access to and gather data through the same. This includes examining of listed companies’ annual reports, Journals, SEC filling etc. Apart from this our team has access to various associations across the globe across different industries. Lastly, we have exchange relationships with various university as well as individual libraries.
Step 2: Primary Research
When we talk about primary research, it is a type of study in which the researchers collect relevant data samples directly, rather than relying on previously collected data. This type of research is focused on gaining content specific facts that can be sued to solve specific problems. Since the collected data is fresh and first hand therefore it makes the study more accurate and genuine.
We at SNS Insider have divided Primary Research into 2 parts.
Part 1 wherein we interview the KOLs of major players as well as the upcoming ones across various geographic regions. This allows us to have their view over the market scenario and acts as an important tool to come closer to the accurate market numbers. As many as 45 paid and unpaid primary interviews are taken from both the demand and supply side of the industry to make sure we land at an accurate judgement and analysis of the market.
This step involves the triangulation of data wherein our team analyses the interview transcripts, online survey responses and observation of on filed participants. The below mentioned chart should give a better understanding of the part 1 of the primary interview.
Part 2: In this part of primary research the data collected via secondary research and the part 1 of the primary research is validated with the interviews from individual consultants and subject matter experts.
Consultants are those set of people who have at least 12 years of experience and expertise within the industry whereas Subject Matter Experts are those with at least 15 years of experience behind their back within the same space. The data with the help of two main processes i.e., FGDs (Focused Group Discussions) and IDs (Individual Discussions). This gives us a 3rd party nonbiased primary view of the market scenario making it a more dependable one while collation of the data pointers.
Step 3: Data Bank Validation
Once all the information is collected via primary and secondary sources, we run that information for data validation. At our intelligence centre our research heads track a lot of information related to the market which includes the quarterly reports, the daily stock prices, and other relevant information. Our data bank server gets updated every fortnight and that is how the information which we collected using our primary and secondary information is revalidated in real time.
Step 4: QA/QC Process
After all the data collection and validation our team does a final level of quality check and quality assurance to get rid of any unwanted or undesired mistakes. This might include but not limited to getting rid of the any typos, duplication of numbers or missing of any important information. The people involved in this process include technical content writers, research heads and graphics people. Once this process is completed the title gets uploader on our platform for our clients to read it.
Step 5: Final QC/QA Process:
This is the last process and comes when the client has ordered the study. In this process a final QA/QC is done before the study is emailed to the client. Since we believe in giving our clients a good experience of our research studies, therefore, to make sure that we do not lack at our end in any way humanly possible we do a final round of quality check and then dispatch the study to the client.
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