Digital Process Automation Market Report Scope & Overview:
The Digital Process Automation market size was valued at USD 14.04 billion in 2024 and is expected to reach USD 36.01 billion by 2032, growing at a CAGR of 12.55% over the forecast period of 2025-2032.
Digital Process Automation market trends are shifting toward cloud-native platforms, AI integration, and low-code tools for agile transformation. Enterprises increasingly adopt automation to enhance customer experience, ensure compliance, and accelerate digital workflows across industries.
Rapid increase of demand for streamlined business operations along with enhanced workflow efficiency and reduction in number of manual intervention are some of the main factors boosting the Digital Process Automation market growth. As organizations continue to adopt automation to enhance customer experience, compliance, and to help them make faster decisions, it becomes increasingly effective across industries. This further increases deployment & scalability thanks to the wide adoption of low-code platforms and cloud-based solutions. With the integration of AI, machine learning, and analytics with automation tools, enterprises can gain a higher level of process intelligence that helps them streamline workflows, lower operational costs, and remain competitive in an ever-changing digital environment.
In manufacturing, 60% of organizations that automated operations witnessed at least a 10% productivity boost, and 55% reported operational cost reductions
The U.S. Digital Process Automation market size was valued at USD 4.12 billion in 2024 and is expected to reach USD 10.27 billion by 2032, growing at a CAGR of 12.14% over the forecast period of 2025-2032. Growing demand for workflow optimization, increasing demand for low-code platforms, integration of AI and analytics, demand for fast decision making, improved compliance, and need for enhanced customer experience across industries are some of the factors driving the growth of the U.S. Digital Process Automation market.
Market Dynamics:
Drivers:
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Cloud Adoption and Low Code Platforms Drive Digital Process Automation Growth for Enhanced Efficiency and Compliance
Growing demand for operational efficiency, increased customer experience, and decreasing manual efforts are some of the major growth factors of the global Digital Process Automation (DPA) market. More businesses today are having a tendency to control complex free-flowing work processes to improve consistency and compliance and make them less error-prone. The increased traction low-code and no-code platforms gain on the horizon makes for more rapid development cycles, helping businesses digitize their core functions on an accelerated timetable. Moreover, the transition towards cloud-based solutions enables scalability, cost-effectiveness, and remote accessibility, which are all significant factors driving adoption across various industries.
31% of businesses have fully automated at least one key function, with 41% using automation across multiple departments. Meanwhile, 13% are implementing smart automation at scale, and 37% are piloting it in some areas
Restraints:
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Legacy Systems and Data Privacy Hurdles Hamper Seamless Digital Process Automation Integration Across Industries
Data privacy, integration complexity, and legacy systems dependency are constantly disrupting Digital Process Automation (DPA). One of the main challenges DPA tools face is integrating into a beige it ecosystem as many legacy applications were never designed for modern apis and automation frameworks. These automated workflows also involve many sensitive data, causing lots of data governance, security compliance and unauthorized access issues in especially regulated industries like healthcare and finance.
Opportunities:
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AI Driven Automation and Rising SME Adoption Fuel Growth in Digital Process Automation Market
The integration of AI, machine learning, and predictive analytics with DPA platforms to build intelligent decision-making and real-time optimization capabilities is promising. Growing adoption among small & medium enterprise (SME), growing investment in Industry 4.0, government action plan regarding digitization and remote workforce management will also fuel the market.
Governments are actively supporting smart factory adoption e.g. the U.S. Department of Commerce launched a USD 100 million program in March 2024 to help SMEs adopt IoT and AI-driven manufacturing solutions.
Challenges:
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Shortage of Skilled Experts Slows Down Advanced Digital Process Automation Implementation Across Industries
A major challenge is the limited availability of experienced specialists who can create and administer sophisticated DPA systems. Automation is primarily driven by the use of AI and machine learning algorithms, and therefore there is a serious supply shortage of people with cross-functional expertise in data science, process modelling and platform development. This has led to an ongoing bottleneck in implementing white-space automation.
Segmentation Analysis:
By Component
The software segment captured a 63.4% share of the Digital Process Automation market in 2024 due to the extensive use of customizable platforms that simplify complex workflows and enhance productivity. Businesses in all verticals are adopting scalable, low-code/no-code automation software to eliminate manual effort and increase decision-making capabilities with access to real-time data. Such platforms provide flexibility, integration with current systems, and excellent support for compliance and governance.
Services will witness the highest CAGR during the forecasted years, through 2025 - 2032, as the increasing demand for professional/managed services aiding in implementation, customization, and maintenance. Each business that scales automation initiatives will be reliant on service providers to drive ROI, interoperation, and ongoing optimization.
By Deployment Mode
The cloud-based segment helps the business by providing scalability in the operations, lowers the cost incurring in Company to maintain infrastructure for work, easy deployment in the organization, hence it held 61.6% of Digital Process Automation market share in 2024. With the growing adoption of remote workforces, the need for cloudine DPA automation solutions are in demand to keep up with this digital transformation and business continuity. Therefore, its ability to be provisioned on demand and play nicely with any other cloud-based tool has made it the deployment mode of choice, particularly for enterprises moving towards hybrid or entirely remote ways of working.
On-premises segment is projected to have the fastest CAGR during 2025 to 2032 because industries with high data security and regulatory compliance requirements preferred on-premises deployments. Fields, such as banking, government, as well as health care keep purchasing on-premises solutions to have total control of their sensitive data as well as make certain they abide by internal policies.
By Organization Size
Large enterprises accounted for 68.4% share of the Digital Process Automation market in 2024, due to the presence of robust IT infrastructure, higher budgets and the vital necessity for workflow optimization across various departments in the organization. Such organizations have proactively implemented DPA solutions in order to realize benefits of operational efficiencies, compliance and improved customer experiences. The significance of DPA is enormous due to its capability to combine automation into sophisticated systems and heterogeneous business units. This has become integral to large scale digital transformation programs.
From 2025 to 2032, small and medium enterprises (SMEs) are predicted to exhibit the highest CAGR due to the rising automation competitive advantage awareness among enterprises and the availability of inexpensive, cloud-based, low-code DPA platforms. With SMEs aim to achieve operational efficiency and position themselves to compete with the big guns, automation emerges to be among the key strategic priorities.
By Industry Vertical
In 2024, the Banking, Financial Services, and Insurance (BFSI) sector led the Digital Process Automation market with a 30.4% share, driven by the urgent need for regulatory compliance, fraud detection, and operational streamlining. Financial institutions adopted DPA to automate repetitive processes such as loan approvals, claims processing, and customer onboarding, resulting in enhanced efficiency, reduced errors, and faster service delivery. The emphasis on digitization in customer-facing and back-office functions significantly boosted adoption in this sector.
The IT & Telecom segment will register the fastest CAGR over the forecast period between 2025 to 2032 owing to rise in demand for automated service provisioning, incident resolution and network management. With its emphasis on providiping seamless customer support and handling massive data flows, the industry seems well-suited for faster DPA adoption.
Regional Analysis:
North America captured the largest share (37.4%) of the Digital Process Automation market in 2024, due to early adoption of technologies, well-established digital infrastructure, and robust investments in Artificial Intelligence (AI), machine learning, and cloud-based automation platforms. Be it BFSI, healthcare, or retail DPA is helping enterprises across industries automate their business processes to ensure smooth operations, compliance, and enhanced customer engagement. The regions digital transformation initiatives are bolstered by a higher concentration of major tech firms along with increasing interest in hyper automation.
The North America market is led by the U.S, which advantage over the enterprise automation maturity, mature IT capabilities, and aggressive digital transformation strategies across large industries.
Asia pacific is anticipated to be fastest growing region in digital process automation market with a CAGR of 13.35% during the forecast period of 2025 to 2032 owing to rapid digitalization, smart initiatives by the government, and increasing demand for automation in various sectors, including manufacturing, IT, telecom, and healthcare. Market growth is driven by the rise of small and medium enterprise adoption, growing cloud penetration, and the expansion of mobile-first business strategies. Moreover, rising investments in AI and low-code platforms are boosting DPA growth in the region.
China dominates the Asia Pacific DPA market, supported by large-scale enterprise automation, national digital transformation policies, and heavy investments in AI and cloud infrastructure across financial, telecom, and industrial sectors.
In 2024, Europe emerged as a significant market for Digital Process Automation (DPA), driven by strong regulatory frameworks, widespread digital transformation efforts, and high demand for operational efficiency across industries such as BFSI, manufacturing, and healthcare. The region’s focus on data privacy (e.g., GDPR compliance), sustainability, and smart industry initiatives is pushing enterprises to adopt intelligent automation solutions. Additionally, increasing adoption of low-code platforms and integration of AI into business processes is further accelerating DPA implementation across both large enterprises and SMEs.
In 2024, Latin America and the Middle East & Africa represented emerging regions in the Digital Process Automation (DPA) market, witnessing growing adoption due to increasing digital transformation across banking, telecom, and government sectors. In Latin America, countries like Brazil and Mexico are embracing automation to improve service delivery and operational efficiency. Meanwhile, the Middle East & Africa region is seeing increased investments in cloud infrastructure and AI-driven solutions, supported by national digitization strategies and the rise of remote workforce management initiatives.
Key Players:
The digital process automations companies are IBM, Pegasystems, Appian, Oracle, Software AG, UiPath, Automation Anywhere, Blue Prism, NICE, Kofax, SAP, Microsoft, WorkFusion, DST Systems, OpenText, Infosys, Cognizant, Mindtree, Newgen Software, and TIBCO Software.
Recent Developments:
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In May 2025, IBM introduced watsonx Orchestrate, offering over 150 prebuilt AI agents and integrations across 80+ enterprise applications, enabling rapid creation and coordination of intelligent workflows.
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In July 2024, Pegasystems entered a five‑year strategic collaboration with Amazon Web Services, integrating AI services like Amazon Bedrock and AWS Transform into its Pega Blueprint platform to accelerate application modernization and eliminate legacy system bottlenecks.
Report Attributes | Details |
Market Size in 2024 | USD 14.04 Billion |
Market Size by 2032 | USD 36.01 Billion |
CAGR | CAGR of 12.55% From 2025 to 2032 |
Base Year | 2024 |
Forecast Period | 2025-2032 |
Historical Data | 2021-2023 |
Report Scope & Coverage | Market Size, Segments Analysis, Competitive Landscape, Regional Analysis, DROC & SWOT Analysis, Forecast Outlook |
Key Segments | • By Component (Software, and Services) • By Deployment Mode (On-Premises, and Cloud-Based) • By Organization Size (Small and Medium Enterprises (SMEs), and Large Enterprises) • By Industry Vertical (Banking, Financial Services, and Insurance (BFSI), Healthcare, IT & Telecom, Manufacturing, Retail, Government, and Others) |
Regional Analysis/Coverage | North America (US, Canada, Mexico), Europe (Germany, France, UK, Italy, Spain, Poland, Turkey, Rest of Europe), Asia Pacific (China, India, Japan, South Korea, Singapore, Australia, Taiwan, Rest of Asia Pacific), Middle East & Africa (UAE, Saudi Arabia, Qatar, South Africa, Rest of Middle East & Africa), Latin America (Brazil, Argentina, Rest of Latin America) |
Company Profiles | IBM, Pegasystems, Appian, Oracle, Software AG, UiPath, Automation Anywhere, Blue Prism, NICE, Kofax, SAP, Microsoft, WorkFusion, DST Systems, OpenText, Infosys, Cognizant, Mindtree, Newgen Software, and TIBCO Software. |
Table Of Contents
1. Introduction
1.1 Market Definition & Scope
1.2 Research Assumptions & Abbreviations
1.3 Research Methodology
2. Executive Summary
2.1 Market Snapshot
2.2 Market Absolute $ Opportunity Assessment & Y-o-Y Analysis, 2021–2032
2.3 Market Size & Forecast, By Segmentation, 2021–2032
2.3.1 Market Size By Component
2.3.2 Market Size By Deployment Mode
2.3.3 Market Size By Organization Size
2.3.4 Market Size By Industry Vertical
2.4 Market Share & Bps Analysis By Region, 2024
2.5 Industry Growth Scenarios – Conservative, Likely & Optimistic
2.6 Industry CxO’s Perspective
3. Market Overview
3.1 Market Dynamics
3.1.1 Drivers
3.1.2 Restraints
3.1.3 Opportunities
3.1.4 Key Market Trends
3.2 Industry PESTLE Analysis
3.3 Key Industry Forces (Porter’s) Impacting Market Growth
3.4 Industry Supply Chain Analysis
3.4.1 Raw Material Suppliers
3.4.2 Manufacturers
3.4.3 Distributors/Suppliers
3.4.4 Customers/End-Users
3.5 Industry Life Cycle Assessment
3.6 Parent Market Overview
3.7 Market Risk Assessment
4. Statistical Insights & Trends Reporting
4.1 Regulatory & Compliance Landscape
4.1.1 Overview
4.1.2 Regional Data Protection & Process Automation Regulations (GDPR, HIPAA, etc.)
4.1.3 Compliance Requirements for Automated Workflows (Audit Trail, Records Retention)
4.1.4 Industry-Specific Standards: Finance, Healthcare, Manufacturing, etc.
4.1.5 Future Regulatory Trends Impacting DPA Adoption
4.2 Automation & Workflow Efficiency Metrics
4.2.1 Overview
4.2.2 Process Automation Rate (Manual -> Automated Workflows %)
4.2.3 Time Savings per Automated Task (Hours/Process)
4.2.4 Error Rate Reduction (%) Due to Automation
4.2.5 ROI Metrics: Payback Period & Productivity Gains
4.3 Technology Integration & Platform Metrics
4.3.1 Overview
4.3.2 Integration with ERP, CRM, ECM Systems: % of DPA Deployments
4.3.3 AI/ML Adoption in DPA: Process Mining, Intelligent Routing, Cognitive Bots – % Usage
4.3.4 Cloud vs. On-Premise Deployment Split
4.3.5 API Usage per Automated Process (for Extensibility & Interoperability)
4.4 Investment & Innovation Landscape
4.4.1 Overview
4.4.2 VC / PE Investment Trends in DPA Companies
4.4.3 M&A Activity: Acquisitions of DPA or RPA Startups
4.4.4 Patent Filing Trends in Process Automation Technologies
4.4.5 Innovation Hotspots by Geography (e.g., Silicon Valley, Bengaluru, Berlin)
4.5 Workforce Impact & Skills Development
4.5.1 Overview
4.5.2 Job Role Shifts: % Tasks Automated vs. Assisted
4.5.3 Demand Growth for DPA Skills (e.g., Process Modeling, RPA Development)
4.5.4 Training Hours Provided per Organization (Upskilling in Automation Tools)
4.5.5 Employee Satisfaction & Engagement Index Post-Automation
5. Digital Process Automation Market Segmental Analysis & Forecast, By Component, 2021 – 2032, Value (USD Billion)
5.1 Introduction
5.2 Software
5.2.1 Key Trends
5.2.2 Market Size & Forecast, 2021 – 2032
5.3 Services (Professional Services, Managed Services)
5.3.1 Key Trends
5.3.2 Market Size & Forecast, 2021 – 2032
6. Digital Process Automation Market Segmental Analysis & Forecast, By Deployment Mode, 2021 – 2032, Value (USD Billion)
6.1 Introduction
6.2 On-Premises
6.2.1 Key Trends
6.2.2 Market Size & Forecast, 2021 – 2032
6.3 Cloud-Based
6.3.1 Key Trends
6.3.2 Market Size & Forecast, 2021 – 2032
7. Digital Process Automation Market Segmental Analysis & Forecast, By Organization Size, 2021 – 2032, Value (USD Billion)
7.1 Introduction
7.2 Small and Medium Enterprises (SMEs)
7.2.1 Key Trends
7.2.2 Market Size & Forecast, 2021 – 2032
7.3 Large Enterprises
7.3.1 Key Trends
7.3.2 Market Size & Forecast, 2021 – 2032
8. Digital Process Automation Market Segmental Analysis & Forecast, By Industry Vertical, 2021 – 2032, Value (USD Billion)
8.1 Introduction
8.2 Banking, Financial Services, and Insurance (BFSI)
8.2.1 Key Trends
8.2.2 Market Size & Forecast, 2021 – 2032
8.3 Healthcare
8.3.1 Key Trends
8.3.2 Market Size & Forecast, 2021 – 2032
8.4 IT & Telecom
8.4.1 Key Trends
8.4.2 Market Size & Forecast, 2021 – 2032
8.5 Retail
8.5.1 Key Trends
8.5.2 Market Size & Forecast, 2021 – 2032
8.6 Government
8.6.1 Key Trends
8.6.2 Market Size & Forecast, 2021 – 2032
8.7 Others
8.7.1 Key Trends
8.7.2 Market Size & Forecast, 2021 – 2032
9. Digital Process Automation Market Segmental Analysis & Forecast By Region, 2021 – 2025, Value (USD Billion)
9.1 Introduction
9.2 North America
9.2.1 Key Trends
9.2.2 Digital Process Automation Market Size & Forecast, By Component, 2021 – 2032
9.2.3 Digital Process Automation Market Size & Forecast, By Deployment Mode, 2021 – 2032
9.2.4 Digital Process Automation Market Size & Forecast, By Organization Size, 2021 – 2032
9.2.5 Digital Process Automation Market Size & Forecast, By Industry Vertical, 2021 – 2032
9.2.6 Digital Process Automation Market Size & Forecast, By Country, 2021 – 2032
9.2.6.1 USA
9.2.6.1.1 Digital Process Automation Market Size & Forecast, By Component, 2021 – 2032
9.2.6.1.2 Digital Process Automation Market Size & Forecast, By Deployment Mode, 2021 – 2032
9.2.6.1.3 Digital Process Automation Market Size & Forecast, By Organization Size, 2021 – 2032
9.2.6.1.4 Digital Process Automation Market Size & Forecast, By Industry Vertical, 2021 – 2032
9.2.6.2 Canada
9.2.6.2.1 Digital Process Automation Market Size & Forecast, By Component, 2021 – 2032
9.2.6.2.2 Digital Process Automation Market Size & Forecast, By Deployment Mode, 2021 – 2032
9.2.6.2.3 Digital Process Automation Market Size & Forecast, By Organization Size, 2021 – 2032
9.2.6.2.4 Digital Process Automation Market Size & Forecast, By Industry Vertical, 2021 – 2032
9.3 Europe
9.3.1 Key Trends
9.3.2 Digital Process Automation Market Size & Forecast, By Component, 2021 – 2032
9.3.3 Digital Process Automation Market Size & Forecast, By Deployment Mode, 2021 – 2032
9.3.4 Digital Process Automation Market Size & Forecast, By Organization Size, 2021 – 2032
9.3.5 Digital Process Automation Market Size & Forecast, By Industry Vertical, 2021 – 2032
9.3.6 Digital Process Automation Market Size & Forecast, By Country, 2021 – 2032
9.3.6.1 Germany
9.3.6.1.1 Digital Process Automation Market Size & Forecast, By Component, 2021 – 2032
9.3.6.1.2 Digital Process Automation Market Size & Forecast, By Deployment Mode, 2021 – 2032
9.3.6.1.3 Digital Process Automation Market Size & Forecast, By Organization Size, 2021 – 2032
9.3.6.1.4 Digital Process Automation Market Size & Forecast, By Industry Vertical, 2021 – 2032
9.3.6.2 UK
9.3.6.2.1 Digital Process Automation Market Size & Forecast, By Component, 2021 – 2032
9.3.6.2.2 Digital Process Automation Market Size & Forecast, By Deployment Mode, 2021 – 2032
9.3.6.2.3 Digital Process Automation Market Size & Forecast, By Organization Size, 2021 – 2032
9.3.6.2.4 Digital Process Automation Market Size & Forecast, By Industry Vertical, 2021 – 2032
9.3.6.3 France
9.3.6.3.1 Digital Process Automation Market Size & Forecast, By Component, 2021 – 2032
9.3.6.3.2 Digital Process Automation Market Size & Forecast, By Deployment Mode, 2021 – 2032
9.3.6.3.3 Digital Process Automation Market Size & Forecast, By Organization Size, 2021 – 2032
9.3.6.3.4 Digital Process Automation Market Size & Forecast, By Industry Vertical, 2021 – 2032
9.3.6.4 Italy
9.3.6.4.1 Digital Process Automation Market Size & Forecast, By Component, 2021 – 2032
9.3.6.4.2 Digital Process Automation Market Size & Forecast, By Deployment Mode, 2021 – 2032
9.3.6.4.3 Digital Process Automation Market Size & Forecast, By Organization Size, 2021 – 2032
9.3.6.4.4 Digital Process Automation Market Size & Forecast, By Industry Vertical, 2021 – 2032
9.3.6.5 Spain
9.3.6.5.1 Digital Process Automation Market Size & Forecast, By Component, 2021 – 2032
9.3.6.5.2 Digital Process Automation Market Size & Forecast, By Deployment Mode, 2021 – 2032
9.3.6.5.3 Digital Process Automation Market Size & Forecast, By Organization Size, 2021 – 2032
9.3.6.5.4 Digital Process Automation Market Size & Forecast, By Industry Vertical, 2021 – 2032
9.3.6.6 Russia
9.3.6.6.1 Digital Process Automation Market Size & Forecast, By Component, 2021 – 2032
9.3.6.6.2 Digital Process Automation Market Size & Forecast, By Deployment Mode, 2021 – 2032
9.3.6.6.3 Digital Process Automation Market Size & Forecast, By Organization Size, 2021 – 2032
9.3.6.6.4 Digital Process Automation Market Size & Forecast, By Industry Vertical, 2021 – 2032
9.3.6.7 Poland
9.3.6.7.1 Digital Process Automation Market Size & Forecast, By Component, 2021 – 2032
9.3.6.7.2 Digital Process Automation Market Size & Forecast, By Deployment Mode, 2021 – 2032
9.3.6.7.3 Digital Process Automation Market Size & Forecast, By Organization Size, 2021 – 2032
9.3.6.7.4 Digital Process Automation Market Size & Forecast, By Industry Vertical, 2021 – 2032
9.3.6.8 Rest of Europe
9.3.6.8.1 Digital Process Automation Market Size & Forecast, By Component, 2021 – 2032
9.3.6.8.2 Digital Process Automation Market Size & Forecast, By Deployment Mode, 2021 – 2032
9.3.6.8.3 Digital Process Automation Market Size & Forecast, By Organization Size, 2021 – 2032
9.3.6.8.4 Digital Process Automation Market Size & Forecast, By Industry Vertical, 2021 – 2032
9.4 Asia-Pacific
9.4.1 Key Trends
9.4.2 Digital Process Automation Market Size & Forecast, By Component, 2021 – 2032
9.4.3 Digital Process Automation Market Size & Forecast, By Deployment Mode, 2021 – 2032
9.4.4 Digital Process Automation Market Size & Forecast, By Organization Size, 2021 – 2032
9.4.5 Digital Process Automation Market Size & Forecast, By Industry Vertical, 2021 – 2032
9.4.6 Digital Process Automation Market Size & Forecast, By Country, 2021 – 2032
9.4.6.1 China
9.4.6.1.1 Digital Process Automation Market Size & Forecast, By Component, 2021 – 2032
9.4.6.1.2 Digital Process Automation Market Size & Forecast, By Deployment Mode, 2021 – 2032
9.4.6.1.3 Digital Process Automation Market Size & Forecast, By Organization Size, 2021 – 2032
9.4.6.1.4 Digital Process Automation Market Size & Forecast, By Industry Vertical, 2021 – 2032
9.4.6.2 India
9.4.6.2.1 Digital Process Automation Market Size & Forecast, By Component, 2021 – 2032
9.4.6.2.2 Digital Process Automation Market Size & Forecast, By Deployment Mode, 2021 – 2032
9.4.6.2.3 Digital Process Automation Market Size & Forecast, By Organization Size, 2021 – 2032
9.4.6.2.4 Digital Process Automation Market Size & Forecast, By Industry Vertical, 2021 – 2032
9.4.6.3 Japan
9.4.6.3.1 Digital Process Automation Market Size & Forecast, By Component, 2021 – 2032
9.4.6.3.2 Digital Process Automation Market Size & Forecast, By Deployment Mode, 2021 – 2032
9.4.6.3.3 Digital Process Automation Market Size & Forecast, By Organization Size, 2021 – 2032
9.4.6.3.4 Digital Process Automation Market Size & Forecast, By Industry Vertical, 2021 – 2032
9.4.6.4 South Korea
9.4.6.4.1 Digital Process Automation Market Size & Forecast, By Component, 2021 – 2032
9.4.6.4.2 Digital Process Automation Market Size & Forecast, By Deployment Mode, 2021 – 2032
9.4.6.4.3 Digital Process Automation Market Size & Forecast, By Organization Size, 2021 – 2032
9.4.6.4.4 Digital Process Automation Market Size & Forecast, By Industry Vertical, 2021 – 2032
9.4.6.5 Australia
9.4.6.5.1 Digital Process Automation Market Size & Forecast, By Component, 2021 – 2032
9.4.6.5.2 Digital Process Automation Market Size & Forecast, By Deployment Mode, 2021 – 2032
9.4.6.5.3 Digital Process Automation Market Size & Forecast, By Organization Size, 2021 – 2032
9.4.6.5.4 Digital Process Automation Market Size & Forecast, By Industry Vertical, 2021 – 2032
9.4.6.6 ASEAN Countries
9.4.6.6.1 Digital Process Automation Market Size & Forecast, By Component, 2021 – 2032
9.4.6.6.2 Digital Process Automation Market Size & Forecast, By Deployment Mode, 2021 – 2032
9.4.6.6.3 Digital Process Automation Market Size & Forecast, By Organization Size, 2021 – 2032
9.4.6.6.4 Digital Process Automation Market Size & Forecast, By Industry Vertical, 2021 – 2032
9.4.6.7 Rest of Asia-Pacific
9.4.6.7.1 Digital Process Automation Market Size & Forecast, By Component, 2021 – 2032
9.4.6.7.2 Digital Process Automation Market Size & Forecast, By Deployment Mode, 2021 – 2032
9.4.6.7.3 Digital Process Automation Market Size & Forecast, By Organization Size, 2021 – 2032
9.4.6.7.4 Digital Process Automation Market Size & Forecast, By Industry Vertical, 2021 – 2032
9.5 Latin America
9.5.1 Key Trends
9.5.2 Digital Process Automation Market Size & Forecast, By Component, 2021 – 2032
9.5.3 Digital Process Automation Market Size & Forecast, By Deployment Mode, 2021 – 2032
9.5.4 Digital Process Automation Market Size & Forecast, By Organization Size, 2021 – 2032
9.5.5 Digital Process Automation Market Size & Forecast, By Industry Vertical, 2021 – 2032
9.5.6 Digital Process Automation Market Size & Forecast, By Country, 2021 – 2032
9.5.6.1 Brazil
9.5.6.1.1 Digital Process Automation Market Size & Forecast, By Component, 2021 – 2032
9.5.6.1.2 Digital Process Automation Market Size & Forecast, By Deployment Mode, 2021 – 2032
9.5.6.1.3 Digital Process Automation Market Size & Forecast, By Organization Size, 2021 – 2032
9.5.6.1.4 Digital Process Automation Market Size & Forecast, By Industry Vertical, 2021 – 2032
9.5.6.2 Argentina
9.5.6.2.1 Digital Process Automation Market Size & Forecast, By Component, 2021 – 2032
9.5.6.2.2 Digital Process Automation Market Size & Forecast, By Deployment Mode, 2021 – 2032
9.5.6.2.3 Digital Process Automation Market Size & Forecast, By Organization Size, 2021 – 2032
9.5.6.2.4 Digital Process Automation Market Size & Forecast, By Industry Vertical, 2021 – 2032
9.5.6.3 Mexico
9.5.6.3.1 Digital Process Automation Market Size & Forecast, By Component, 2021 – 2032
9.5.6.3.2 Digital Process Automation Market Size & Forecast, By Deployment Mode, 2021 – 2032
9.5.6.3.3 Digital Process Automation Market Size & Forecast, By Organization Size, 2021 – 2032
9.5.6.3.4 Digital Process Automation Market Size & Forecast, By Industry Vertical, 2021 – 2032
9.5.6.4 Colombia
9.5.6.4.1 Digital Process Automation Market Size & Forecast, By Component, 2021 – 2032
9.5.6.4.2 Digital Process Automation Market Size & Forecast, By Deployment Mode, 2021 – 2032
9.5.6.4.3 Digital Process Automation Market Size & Forecast, By Organization Size, 2021 – 2032
9.5.6.4.4 Digital Process Automation Market Size & Forecast, By Industry Vertical, 2021 – 2032
9.5.6.5 Rest of Latin America
9.5.6.5.1 Digital Process Automation Market Size & Forecast, By Component, 2021 – 2032
9.5.6.5.2 Digital Process Automation Market Size & Forecast, By Deployment Mode, 2021 – 2032
9.5.6.5.3 Digital Process Automation Market Size & Forecast, By Organization Size, 2021 – 2032
9.5.6.5.4 Digital Process Automation Market Size & Forecast, By Industry Vertical, 2021 – 2032
9.6 Middle East & Africa
9.6.1 Key Trends
9.6.2 Digital Process Automation Market Size & Forecast, By Component, 2021 – 2032
9.6.3 Digital Process Automation Market Size & Forecast, By Deployment Mode, 2021 – 2032
9.6.4 Digital Process Automation Market Size & Forecast, By Organization Size, 2021 – 2032
9.6.5 Digital Process Automation Market Size & Forecast, By Industry Vertical, 2021 – 2032
9.6.6 Digital Process Automation Market Size & Forecast, By Country, 2021 – 2032
9.6.6.1 UAE
9.6.6.1.1 Digital Process Automation Market Size & Forecast, By Component, 2021 – 2032
9.6.6.1.2 Digital Process Automation Market Size & Forecast, By Deployment Mode, 2021 – 2032
9.6.6.1.3 Digital Process Automation Market Size & Forecast, By Organization Size, 2021 – 2032
9.6.6.1.4 Digital Process Automation Market Size & Forecast, By Industry Vertical, 2021 – 2032
9.6.6.2 Saudi Arabia
9.6.6.2.1 Digital Process Automation Market Size & Forecast, By Component, 2021 – 2032
9.6.6.2.2 Digital Process Automation Market Size & Forecast, By Deployment Mode, 2021 – 2032
9.6.6.2.3 Digital Process Automation Market Size & Forecast, By Organization Size, 2021 – 2032
9.6.6.2.4 Digital Process Automation Market Size & Forecast, By Industry Vertical, 2021 – 2032
9.6.6.3 Qatar
9.6.6.3.1 Digital Process Automation Market Size & Forecast, By Component, 2021 – 2032
9.6.6.3.2 Digital Process Automation Market Size & Forecast, By Deployment Mode, 2021 – 2032
9.6.6.3.3 Digital Process Automation Market Size & Forecast, By Organization Size, 2021 – 2032
9.6.6.3.4 Digital Process Automation Market Size & Forecast, By Industry Vertical, 2021 – 2032
9.6.6.4 Egypt
9.6.6.4.1 Digital Process Automation Market Size & Forecast, By Component, 2021 – 2032
9.6.6.4.2 Digital Process Automation Market Size & Forecast, By Deployment Mode, 2021 – 2032
9.6.6.4.3 Digital Process Automation Market Size & Forecast, By Organization Size, 2021 – 2032
9.6.6.4.4 Digital Process Automation Market Size & Forecast, By Industry Vertical, 2021 – 2032
9.6.6.5 South Africa
9.6.6.5.1 Digital Process Automation Market Size & Forecast, By Component, 2021 – 2032
9.6.6.5.2 Digital Process Automation Market Size & Forecast, By Deployment Mode, 2021 – 2032
9.6.6.5.3 Digital Process Automation Market Size & Forecast, By Organization Size, 2021 – 2032
9.6.6.5.4 Digital Process Automation Market Size & Forecast, By Industry Vertical, 2021 – 2032
9.6.6.6 Rest of Middle East & Africa
9.6.6.6.1 Digital Process Automation Market Size & Forecast, By Component, 2021 – 2032
9.6.6.6.2 Digital Process Automation Market Size & Forecast, By Deployment Mode, 2021 – 2032
9.6.6.6.3 Digital Process Automation Market Size & Forecast, By Organization Size, 2021 – 2032
9.6.6.6.4 Digital Process Automation Market Size & Forecast, By Industry Vertical, 2021 – 2032
10. Competitive Landscape
10.1 Key Players' Positioning
10.2 Competitive Developments
10.2.1 Key Strategies Adopted (%), By Key Players, 2024
10.2.2 Year-Wise Strategies & Development, 2021 – 2025
10.2.3 Number Of Strategies Adopted By Key Players, 2024
10.3 Market Share Analysis, 2024
10.4 Product/Service & Application Benchmarking
10.4.1 Product/Service Specifications & Features By Key Players
10.4.2 Product/Service Heatmap By Key Players
10.4.3 Application Heatmap By Key Players
10.5 Industry Start-Up & Innovation Landscape
10.6 Key Company Profiles
10.7 Key Company Profiles
10.7.1 IBM.
10.7.1.1 Company Overview & Snapshot
10.7.1.2 Product/Service Portfolio
10.7.1.3 Key Company Financials
10.7.1.4 SWOT Analysis
10.7.2 Pegasystems.
10.7.2.1 Company Overview & Snapshot
10.7.2.2 Product/Service Portfolio
10.7.2.3 Key Company Financials
10.7.2.4 SWOT Analysis
10.7.3 Appian.
10.7.3.1 Company Overview & Snapshot
10.7.3.2 Product/Service Portfolio
10.7.3.3 Key Company Financials
10.7.3.4 SWOT Analysis
10.7.4 Oracle.
10.7.4.1 Company Overview & Snapshot
10.7.4.2 Product/Service Portfolio
10.7.4.3 Key Company Financials
10.7.4.4 SWOT Analysis
10.7.5 Software AG.
10.7.5.1 Company Overview & Snapshot
10.7.5.2 Product/Service Portfolio
10.7.5.3 Key Company Financials
10.7.5.4 SWOT Analysis
10.7.6 UiPath.
10.7.6.1 Company Overview & Snapshot
10.7.6.2 Product/Service Portfolio
10.7.6.3 Key Company Financials
10.7.6.4 SWOT Analysis
10.7.7 Automation Anywhere.
10.7.7.1 Company Overview & Snapshot
10.7.7.2 Product/Service Portfolio
10.7.7.3 Key Company Financials
10.7.7.4 SWOT Analysis
10.7.8 Blue Prism.
10.7.8.1 Company Overview & Snapshot
10.7.8.2 Product/Service Portfolio
10.7.8.3 Key Company Financials
10.7.8.4 SWOT Analysis
10.7.9 NICE.
10.7.9.1 Company Overview & Snapshot
10.7.9.2 Product/Service Portfolio
10.7.9.3 Key Company Financials
10.7.9.4 SWOT Analysis
10.7.10 Kofax.
10.7.10.1 Company Overview & Snapshot
10.7.10.2 Product/Service Portfolio
10.7.10.3 Key Company Financials
10.7.10.4 SWOT Analysis
10.7.11 SAP.
10.7.11.1 Company Overview & Snapshot
10.7.11.2 Product/Service Portfolio
10.7.11.3 Key Company Financials
10.7.11.4 SWOT Analysis
10.7.12 Microsoft.
10.7.12.1 Company Overview & Snapshot
10.7.12.2 Product/Service Portfolio
10.7.12.3 Key Company Financials
10.7.12.4 SWOT Analysis
10.7.13 WorkFusion.
10.7.13.1 Company Overview & Snapshot
10.7.13.2 Product/Service Portfolio
10.7.13.3 Key Company Financials
10.7.13.4 SWOT Analysis
10.7.14 DST Systems.
10.7.14.1 Company Overview & Snapshot
10.7.14.2 Product/Service Portfolio
10.7.14.3 Key Company Financials
10.7.14.4 SWOT Analysis
10.7.15 OpenText.
10.7.15.1 Company Overview & Snapshot
10.7.15.2 Product/Service Portfolio
10.7.15.3 Key Company Financials
10.7.15.4 SWOT Analysis
10.7.16 Infosys.
10.7.16.1 Company Overview & Snapshot
10.7.16.2 Product/Service Portfolio
10.7.16.3 Key Company Financials
10.7.16.4 SWOT Analysis
10.7.17 Cognizant.
10.7.17.1 Company Overview & Snapshot
10.7.17.2 Product/Service Portfolio
10.7.17.3 Key Company Financials
10.7.17.4 SWOT Analysis
10.7.18 Mindtree.
10.7.18.1 Company Overview & Snapshot
10.7.18.2 Product/Service Portfolio
10.7.18.3 Key Company Financials
10.7.18.4 SWOT Analysis
10.7.19 Newgen Software.
10.7.19.1 Company Overview & Snapshot
10.7.19.2 Product/Service Portfolio
10.7.19.3 Key Company Financials
10.7.19.4 SWOT Analysis
10.7.20 TIBCO Software.
10.7.20.1 Company Overview & Snapshot
10.7.20.2 Product/Service Portfolio
10.7.20.3 Key Company Financials
10.7.20.4 SWOT Analysis
11. Analyst Recommendations
11.1 SNS Insider Opportunity Map
11.2 Industry Low-Hanging Fruit Assessment
11.3 Market Entry & Growth Strategy
11.4 Analyst Viewpoint & Suggestions On Market Growth
12. Assumptions
13. Disclaimer
14. Appendix
14.1 List Of Tables
14.2 List Of Figures
Key Segmentation
By Component
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Software
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Services
By Deployment Mode
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On-Premises
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Cloud-Based
By Organization Size
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Small and Medium Enterprises (SMEs)
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Large Enterprises
By Industry Vertical
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Banking, Financial Services, and Insurance (BFSI)
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Healthcare
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IT & Telecom
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Manufacturing
-
Retail
-
Government
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Others
Request for Segment Customization as per your Business Requirement: Segment Customization Request
Regional Coverage:
North America
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US
-
Canada
Europe
-
Germany
-
UK
-
France
-
Italy
-
Spain
-
Russia
-
Poland
-
Rest of Europe
Asia Pacific
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China
-
India
-
Japan
-
South Korea
-
Australia
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ASEAN Countries
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Rest of Asia Pacific
Middle East & Africa
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UAE
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Saudi Arabia
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Qatar
-
South Africa
-
Rest of Middle East & Africa
Latin America
-
Brazil
-
Argentina
-
Mexico
-
Colombia
-
Rest of Latin America
Request for Country Level Research Report: Country Level Customization Request
Available Customization
With the given market data, SNS Insider offers customization as per the company’s specific needs. The following customization options are available for the report:
-
Detailed Volume Analysis
-
Criss-Cross segment analysis (e.g. Product X Application)
-
Competitive Product Benchmarking
-
Geographic Analysis
-
Additional countries in any of the regions
-
Customized Data Representation
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Detailed analysis and profiling of additional market player
An accurate research report requires proper strategizing as well as implementation. There are multiple factors involved in the completion of good and accurate research report and selecting the best methodology to compete the research is the toughest part. Since the research reports we provide play a crucial role in any company’s decision-making process, therefore we at SNS Insider always believe that we should choose the best method which gives us results closer to reality. This allows us to reach at a stage wherein we can provide our clients best and accurate investment to output ratio.
Each report that we prepare takes a timeframe of 350-400 business hours for production. Starting from the selection of titles through a couple of in-depth brain storming session to the final QC process before uploading our titles on our website we dedicate around 350 working hours. The titles are selected based on their current market cap and the foreseen CAGR and growth.
The 5 steps process:
Step 1: Secondary Research:
Secondary Research or Desk Research is as the name suggests is a research process wherein, we collect data through the readily available information. In this process we use various paid and unpaid databases which our team has access to and gather data through the same. This includes examining of listed companies’ annual reports, Journals, SEC filling etc. Apart from this our team has access to various associations across the globe across different industries. Lastly, we have exchange relationships with various university as well as individual libraries.

Step 2: Primary Research
When we talk about primary research, it is a type of study in which the researchers collect relevant data samples directly, rather than relying on previously collected data. This type of research is focused on gaining content specific facts that can be sued to solve specific problems. Since the collected data is fresh and first hand therefore it makes the study more accurate and genuine.
We at SNS Insider have divided Primary Research into 2 parts.
Part 1 wherein we interview the KOLs of major players as well as the upcoming ones across various geographic regions. This allows us to have their view over the market scenario and acts as an important tool to come closer to the accurate market numbers. As many as 45 paid and unpaid primary interviews are taken from both the demand and supply side of the industry to make sure we land at an accurate judgement and analysis of the market.
This step involves the triangulation of data wherein our team analyses the interview transcripts, online survey responses and observation of on filed participants. The below mentioned chart should give a better understanding of the part 1 of the primary interview.

Part 2: In this part of primary research the data collected via secondary research and the part 1 of the primary research is validated with the interviews from individual consultants and subject matter experts.
Consultants are those set of people who have at least 12 years of experience and expertise within the industry whereas Subject Matter Experts are those with at least 15 years of experience behind their back within the same space. The data with the help of two main processes i.e., FGDs (Focused Group Discussions) and IDs (Individual Discussions). This gives us a 3rd party nonbiased primary view of the market scenario making it a more dependable one while collation of the data pointers.
Step 3: Data Bank Validation
Once all the information is collected via primary and secondary sources, we run that information for data validation. At our intelligence centre our research heads track a lot of information related to the market which includes the quarterly reports, the daily stock prices, and other relevant information. Our data bank server gets updated every fortnight and that is how the information which we collected using our primary and secondary information is revalidated in real time.

Step 4: QA/QC Process
After all the data collection and validation our team does a final level of quality check and quality assurance to get rid of any unwanted or undesired mistakes. This might include but not limited to getting rid of the any typos, duplication of numbers or missing of any important information. The people involved in this process include technical content writers, research heads and graphics people. Once this process is completed the title gets uploader on our platform for our clients to read it.
Step 5: Final QC/QA Process:
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