TABLE OF CONTENTS

1. Introduction

1.1 Market Definition

1.2 Scope

1.3 Research Assumptions

2. Industry Flowchart

3. Research Methodology

4. Market Dynamics

4.1 Drivers

4.2 Restraints

4.3 Opportunities

4.4 Challenges

5. Porter’s 5 Forces Model

6.  Pest Analysis

7. Social Media Analytics Market Segmentation, By Component

7.1 Introduction

7.2 Software

7.3 Services

8. Social Media Analytics Market Segmentation, By Analytic Type

8.1 Introduction

8.2 Predictive Analytics

8.3 Prescriptive Analytics

8.4 Diagnostic Analytic

8.5 Descriptive Analytics

9. Social Media Analytics Market Segmentation, By Function

9.1 Introduction

9.2 Sentiment Analysis

9.3 Competitive Analysis

9.4 Hashtag Analysis

9.5 Dashboard & Visualization

9.6 Others

10. Social Media Analytics Market Segmentation, By Application

10.1 Introduction

10.2 Sales And Marketing Management

10.3 Customer Experience Management

10.4 Competitive Intelligence

10.5 Risk Management and Fraud Detection

10.6 Public Safety and Law Enforcement

11. Social Media Analytics Market Segmentation, By Vertical

11.1 Introduction

11.2 BFSI

11.3 IT And Telecommunications

11.4 Retail and Consumer Goods

11.5 Healthcare and Lifesciences

11.6 Government and Public Sector

11.7 Media and Entertainment

11.8 Travel and Hospitality

11.9 Others

12. Regional Analysis

12.1 Introduction

12.2 North America

12.2.1 Trend Analysis

12.2.2 North America Social Media Analytics Market By Country

12.2.3 North America Social Media Analytics Market By Component

12.2.4 North America Social Media Analytics Market By Analytic Type

12.2.5 North America Social Media Analytics Market By Function

12.2.6 North America Social Media Analytics Market, By Application

12.2.7 North America Social Media Analytics Market, By Vertical

12.2.8 USA      

12.2.8.1 USA Social Media Analytics Market By Component

12.2.8.2 USA Social Media Analytics Market By Analytic Type

12.2.8.3 USA Social Media Analytics Market By Function

12.2.8.4 USA Social Media Analytics Market, By Application

12.2.8.5 USA Social Media Analytics Market, By Vertical

12.2.9 Canada

12.2.9.1 Canada Social Media Analytics Market By Component   

12.2.9.2 Canada Social Media Analytics Market By Analytic Type

12.2.9.3 Canada Social Media Analytics Market By Function

12.2.9.4 Canada Social Media Analytics Market, By Application

12.2.9.5 Canada Social Media Analytics Market, By Vertical

12.2.10 Mexico

12.2.10.1 Mexico Social Media Analytics Market By Component

12.2.10.2 Mexico Social Media Analytics Market By Analytic Type

12.2.10.3 Mexico Social Media Analytics Market By Function

12.2.10.4 Mexico Social Media Analytics Market, By Application

12.2.10.5 Mexico Social Media Analytics Market, By Vertical

12.3 Europe

12.3.1 Trend Analysis

12.3.2 Eastern Europe

12.3.2.1 Eastern Europe Social Media Analytics Market By Country

12.3.2.2 Eastern Europe Social Media Analytics Market By Component

12.3.2.3 Eastern Europe Social Media Analytics Market By Analytic Type

12.3.2.4 Eastern Europe Social Media Analytics Market By Function

12.3.2.5 Eastern Europe Social Media Analytics Market By Application

12.3.2.6 Eastern Europe Social Media Analytics Market, By Vertical

12.3.2.7 Poland

12.3.2.7.1 Poland Social Media Analytics Market By Component

12.3.2.7.2 Poland Social Media Analytics Market By Analytic Type

12.3.2.7.3 Poland Social Media Analytics Market By Function

12.3.2.7.4 Poland Social Media Analytics Market By Application

12.3.2.7.5 Poland Social Media Analytics Market, By Vertical

12.3.2.8 Romania

12.3.2.8.1 Romania Social Media Analytics Market By Component             

12.3.2.8.2 Romania Social Media Analytics Market By Analytic Type

12.3.2.8.3 Romania Social Media Analytics Market By Function

12.3.2.8.4 Romania Social Media Analytics Market By Application

12.3.2.8.5 Romania Social Media Analytics Market, By Vertical

12.3.2.9 Hungary

12.3.2.9.1 Hungary Social Media Analytics Market By Component

12.3.2.9.2 Hungary Social Media Analytics Market By Analytic Type

12.3.2.9.3 Hungary Social Media Analytics Market By Function

12.3.2.9.4 Hungary Social Media Analytics Market By Application

12.3.2.9.5 Hungary Social Media Analytics Market, By Vertical

12.3.2.10 Turkey

12.3.2.10.1 Turkey Social Media Analytics Market By Component

12.3.2.10.2 Turkey Social Media Analytics Market By Analytic Type

12.3.2.10.3 Turkey Social Media Analytics Market By Function

12.3.2.10.4 Turkey Social Media Analytics Market By Application

12.3.2.10.5 Turkey Social Media Analytics Market, By Vertical

12.3.2.11 Rest of Eastern Europe

12.3.2.11.1 Rest of Eastern Europe Social Media Analytics Market By Component

12.3.2.11.2 Rest of Eastern Europe Social Media Analytics Market By Analytic Type

12.3.2.11.3 Rest of Eastern Europe Social Media Analytics Market By Function

12.3.2.11.4 Rest of Eastern Europe Social Media Analytics Market By Application

12.3.2.11.5 Rest of Eastern Europe Social Media Analytics Market, By Vertical

12.3.3 Western Europe 

12.3.3.1 Western Europe Social Media Analytics Market By Country

12.3.3.2 Western Europe Social Media Analytics Market By Component

12.3.3.3 Western Europe Social Media Analytics Market By Analytic Type

12.3.3.4 Western Europe Social Media Analytics Market By Function

12.3.3.5 Western Europe Social Media Analytics Market By Application

12.3.3.6 Western Europe Social Media Analytics Market, By Vertical

12.3.3.7 Germany

12.3.3.7.1 Germany Social Media Analytics Market By Component

12.3.3.7.2 Germany Social Media Analytics Market By Analytic Type

12.3.3.7.3 Germany Social Media Analytics Market By Function

12.3.3.7.4 Germany Social Media Analytics Market By Application

12.3.3.7.5 Germany Social Media Analytics Market, By Vertical

12.3.3.8 France 

12.3.3.8.1 France Social Media Analytics Market By Component

12.3.3.8.2 France Social Media Analytics Market By Analytic Type

12.3.3.8.3 France Social Media Analytics Market By Function

12.3.3.8.4 France Social Media Analytics Market By Application

12.3.3.8.5 France Social Media Analytics Market, By Vertical

12.3.3.9 UK

12.3.3.9.1 UK Social Media Analytics Market By Component

12.3.3.9.2 UK Social Media Analytics Market By Analytic Type

12.3.3.9.3 UK Social Media Analytics Market By Function

12.3.3.9.4 UK Social Media Analytics Market By Application

12.3.3.9.5 UK Social Media Analytics Market, By Vertical

12.3.3.10 Italy

12.3.3.10.1 Italy Social Media Analytics Market By Component  

12.3.3.10.2 Italy Social Media Analytics Market By Analytic Type

12.3.3.10.3 Italy Social Media Analytics Market By Function

12.3.3.10.4 Italy Social Media Analytics Market By Application

12.3.3.10.5 Italy Social Media Analytics Market, By Vertical

12.3.3.11 Spain

12.3.3.11.1 Spain Social Media Analytics Market By Component

12.3.3.11.2 Spain Social Media Analytics Market By Analytic Type

12.3.3.11.3 Spain Social Media Analytics Market By Function

12.3.3.11.4 Spain Social Media Analytics Market By Application

12.3.3.11.5 Spain Social Media Analytics Market, By Vertical

12.3.3.12 Netherlands

12.3.3.12.1 Netherlands Social Media Analytics Market By Component    

12.3.3.12.2 Netherlands Social Media Analytics Market By Analytic Type

12.3.3.12.3 Netherlands Social Media Analytics Market By Function

12.3.3.12.4 Netherlands Social Media Analytics Market By Application

12.3.3.12.5 Netherlands Social Media Analytics Market, By Vertical

12.3.3.13 Switzerland

12.3.3.13.1 Switzerland Social Media Analytics Market By Component    

12.3.3.13.2 Switzerland Social Media Analytics Market By Analytic Type

12.3.3.13.3 Switzerland Social Media Analytics Market By Function

12.3.3.13.4 Switzerland Social Media Analytics Market By Application

12.3.3.13.5 Switzerland Social Media Analytics Market, By Vertical

12.3.3.14 Austria 

12.3.3.14.1 Austria Social Media Analytics Market By Component

12.3.3.14.2 Austria Social Media Analytics Market By Analytic Type   

12.3.3.14.3 Austria Social Media Analytics Market By Function

12.3.3.14.4 Austria Social Media Analytics Market By Application

12.3.3.14.5 Austria Social Media Analytics Market, By Vertical

12.3.3.15 Rest of Western Europe

12.3.3.15.1 Rest of Western Europe Social Media Analytics Market By Component

12.3.3.15.2 Rest of Western Europe Social Media Analytics Market By Analytic Type

12.3.3.15.3 Rest of Western Europe Social Media Analytics Market By Function

12.3.3.15.4 Rest of Western Europe Social Media Analytics Market By Application

12.3.3.15.5 Rest of Western Europe Social Media Analytics Market, By Vertical

12.4 Asia-Pacific

12.4.1 Trend Analysis

12.4.2 Asia-Pacific Social Media Analytics Market By Country

12.4.3 Asia-Pacific Social Media Analytics Market By Component             

12.4.4 Asia-Pacific Social Media Analytics Market By Analytic Type

12.4.5 Asia-Pacific Social Media Analytics Market By Function

12.4.6 Asia-Pacific Social Media Analytics Market By Application

12.4.7 Asia-Pacific Social Media Analytics Market, By Vertical

12.4.8 China

12.4.8.1 China Social Media Analytics Market By Component      

12.4.8.2 China Social Media Analytics Market By Analytic Type  

12.4.8.3 China Social Media Analytics Market By Function

12.4.8.4 China Social Media Analytics Market By Application

12.4.8.5 China Social Media Analytics Market, By Vertical

12.4.9 India

12.4.9.1 India Social Media Analytics Market By Component

12.4.9.2 India Social Media Analytics Market By Analytic Type

12.4.9.3 India Social Media Analytics Market By Function

12.4.9.4 India Social Media Analytics Market By Application

12.4.9.5 India Social Media Analytics Market, By Vertical

12.4.10 Japan

12.4.10.1 Japan Social Media Analytics Market By Component

12.4.10.2 Japan Social Media Analytics Market By Analytic Type

12.4.10.3 Japan Social Media Analytics Market By Function

12.4.10.4 Japan Social Media Analytics Market By Application

12.4.10.5 Japan Social Media Analytics Market, By Vertical

12.4.11 South Korea

12.4.11.1 South Korea Social Media Analytics Market By Component

12.4.11.2 South Korea Social Media Analytics Market By Analytic Type

12.4.11.3 South Korea Social Media Analytics Market By Function

12.4.11.4 South Korea Social Media Analytics Market By Application

12.4.11.5 South Korea Social Media Analytics Market, By Vertical

12.4.12 Vietnam

12.4.12.1 Vietnam Social Media Analytics Market By Component

12.4.12.2 Vietnam Social Media Analytics Market By Analytic Type

12.4.12.3 Vietnam Social Media Analytics Market By Function

12.4.12.4 Vietnam Social Media Analytics Market By Application

12.4.12.5 Vietnam Social Media Analytics Market, By Vertical

12.4.13 Singapore

12.4.13.1 Singapore Social Media Analytics Market By Component

12.4.13.2 Singapore Social Media Analytics Market By Analytic Type

12.4.13.3 Singapore Social Media Analytics Market By Function

12.4.13.4 Singapore Social Media Analytics Market By Application

12.4.13.5 Singapore Social Media Analytics Market, By Vertical

12.4.14 Australia

12.4.14.1 Australia Social Media Analytics Market By Component

12.4.14.2 Australia Social Media Analytics Market By Analytic Type

12.4.14.3 Australia Social Media Analytics Market By Function

12.4.14.4 Australia Social Media Analytics Market By Application

12.4.14.5 Australia Social Media Analytics Market, By Vertical

12.4.15 Rest of Asia-Pacific

12.4.15.1 Rest of Asia-Pacific Social Media Analytics Market By Component

12.4.15.2 Rest of Asia-Pacific Social Media Analytics Market By Analytic Type

12.4.15.3 Rest of Asia-Pacific Social Media Analytics Market By Function

12.4.15.4 Rest of Asia-Pacific Social Media Analytics Market By Application

12.4.15.5 Rest of Asia-Pacific Social Media Analytics Market, By Vertical

12.5 Middle East & Africa

12.5.1 Trend Analysis

12.5.2 Middle East

12.5.2.1 Middle East Social Media Analytics Market By Country

12.5.2.2 Middle East Social Media Analytics Market By Component

12.5.2.3 Middle East Social Media Analytics Market By Analytic Type

12.5.2.4 Middle East Social Media Analytics Market By Function

12.5.2.5 Middle East Social Media Analytics Market By Application

12.5.2.6 Middle East Social Media Analytics Market, By Vertical

12.5.2.7 UAE

12.5.2.7.1 UAE Social Media Analytics Market By Component

12.5.2.7.2 UAE Social Media Analytics Market By Analytic Type

12.5.2.7.3 UAE Social Media Analytics Market By Function

12.5.2.7.4 UAE Social Media Analytics Market By Application

12.5.2.7.5 UAE Social Media Analytics Market, By Vertical

12.5.2.8 Egypt

12.5.2.8.1 Egypt Social Media Analytics Market By Component

12.5.2.8.2 Egypt Social Media Analytics Market By Analytic Type

12.5.2.8.3 Egypt Social Media Analytics Market By Function

12.5.2.8.4 Egypt Social Media Analytics Market By Application

12.5.2.8.5 Egypt Social Media Analytics Market, By Vertical

12.5.2.9 Saudi Arabia 

12.5.2.9.1 Saudi Arabia Social Media Analytics Market By Component

12.5.2.9.2 Saudi Arabia Social Media Analytics Market By Analytic Type

12.5.2.9.3 Saudi Arabia Social Media Analytics Market By Function

12.5.2.9.4 Saudi Arabia Social Media Analytics Market By Application

12.5.2.9.5 Saudi Arabia Social Media Analytics Market, By Vertical

12.5.2.10 Qatar

12.5.2.10.1 Qatar Social Media Analytics Market By Component

12.5.2.10.2 Qatar Social Media Analytics Market By Analytic Type

12.5.2.10.3 Qatar Social Media Analytics Market By Function

12.5.2.10.4 Qatar Social Media Analytics Market By Application

12.5.2.10.5 Qatar Social Media Analytics Market, By Vertical

12.5.2.11 Rest of Middle East

12.5.2.11.1 Rest of Middle East Social Media Analytics Market By Component

12.5.2.11.2 Rest of Middle East Social Media Analytics Market By Analytic Type

12.5.2.11.3 Rest of Middle East Social Media Analytics Market By Function

12.5.2.11.4 Rest of Middle East Social Media Analytics Market By Application

12.5.2.11.5 Rest of Middle East Social Media Analytics Market, By Vertical

12.5.3 Africa

12.5.3.1 Africa Social Media Analytics Market By Country

12.5.3.2 Africa Social Media Analytics Market By Component

12.5.3.3 Africa Social Media Analytics Market By Analytic Type

12.5.3.4 Africa Social Media Analytics Market By Function

12.5.3.5 Africa Social Media Analytics Market By Application

12.5.3.6 Africa Social Media Analytics Market, By Vertical

12.5.3.7 Nigeria

12.5.3.7.1 Nigeria Social Media Analytics Market By Component

12.5.3.7.2 Nigeria Social Media Analytics Market By Analytic Type

12.5.3.7.3 Nigeria Social Media Analytics Market By Function

12.5.3.7.4 Nigeria Social Media Analytics Market By Application

12.5.3.7.5 Nigeria Social Media Analytics Market, By Vertical

12.5.3.8 South Africa

12.5.3.8.1 South Africa Social Media Analytics Market By Component

12.5.3.8.2 South Africa Social Media Analytics Market By Analytic Type

12.5.3.8.3 South Africa Social Media Analytics Market By Function

12.5.3.8.4 South Africa Social Media Analytics Market By Application

12.5.3.8.5 South Africa Social Media Analytics Market, By Vertical

12.5.3.9 Rest of Africa

12.5.3.9.1 Rest of Africa Social Media Analytics Market By Component

12.5.3.9.2 Rest of Africa Social Media Analytics Market By Analytic Type

12.5.3.9.3 Rest of Africa Social Media Analytics Market By Function

12.5.3.9.4 Rest of Africa Social Media Analytics Market By Application

12.5.3.9.5 Rest of Africa Social Media Analytics Market, By Vertical

12.6 Latin America

12.6.1 Trend Analysis

12.6.2 Latin America Social Media Analytics Market By country

12.6.3 Latin America Social Media Analytics Market By Component

12.6.4 Latin America Social Media Analytics Market By Analytic Type

12.6.5 Latin America Social Media Analytics Market By Function

12.6.6 Latin America Social Media Analytics Market By Application

12.6.7 Latin America Social Media Analytics Market, By Vertical

12.6.8 Brazil

12.6.8.1 Brazil Social Media Analytics Market By Component

12.6.8.2 Brazil Social Media Analytics Market By Analytic Type

12.6.8.3 Brazil Social Media Analytics Market By Function

12.6.8.4 Brazil Social Media Analytics Market By Application

12.6.8.5 Brazil Social Media Analytics Market, By Vertical

12.6.9 Argentina

12.6.9.1 Argentina Social Media Analytics Market By Component

12.6.9.2 Argentina Social Media Analytics Market By Analytic Type

12.6.9.3 Argentina Social Media Analytics Market By Function

12.6.9.4 Argentina Social Media Analytics Market By Application

12.6.9.5 Argentina Social Media Analytics Market, By Vertical

12.6.10 Colombia

12.6.10.1 Colombia Social Media Analytics Market By Component

12.6.10.2 Colombia Social Media Analytics Market By Analytic Type

12.6.10.3 Colombia Social Media Analytics Market By Function

12.6.10.4 Colombia Social Media Analytics Market By Application

12.6.10.5 Colombia Social Media Analytics Market, By Vertical

12.6.11 Rest of Latin America

12.6.11.1 Rest of Latin America Social Media Analytics Market By Component

12.6.11.2 Rest of Latin America Social Media Analytics Market By Analytic Type

12.6.11.3 Rest of Latin America Social Media Analytics Market By Function

12.6.11.4 Rest of Latin America Social Media Analytics Market By Application

12.6.11.5 Rest of Latin America Social Media Analytics Market, By Vertical

13. Company Profiles

13.1 SAS Institute

13.1.1 Company Overview

13.1.2 Financial

13.1.3 Products/ Services Offered

13.1.4 The SNS View

13.2 Salesforce.com

13.2.1 Company Overview

13.2.2 Financial

13.2.3 Products/ Services Offered

13.2.4 The SNS View

13.3 GoodData

13.3.1 Company Overview

13.3.2 Financial

13.3.3 Products/ Services Offered

13.3.4 The SNS View

13.4 HootSuite Media

13.4.1 Company Overview

13.4.2 Financial

13.4.3 Products/ Services Offered

13.4.4 The SNS View

13.5 Tableau Software

13.5.1 Company Overview

13.5.2 Financial

13.5.3 Products/ Services Offered

13.5.4 The SNS View

13.6 IBM Corporation

13.6.1 Company Overview

13.6.2 Financial

13.6.3 Products/ Services Offered

13.6.4 The SNS View

13.7 Oracle Corporation

13.7.1 Company Overview

13.7.2 Financial

13.7.3 Products/ Services Offered

13.7.4 The SNS View

13.8 Adobe Systems

13.8.1 Company Overview

13.8.2 Financial

13.8.3 Products/ Services Offered

13.8.4 The SNS View

13.9 SAP SE

13.9.1 Company Overview

13.9.2 Financial

13.9.3 Products/ Services Offered

13.9.4 The SNS View

13.10 NetBase Solutions

13.10.1 Company Overview

13.10.2 Financial

13.10.3 Products/ Services Offered

13.10.4 The SNS View

14. Competitive Landscape

14.1 Competitive Benchmarking

14.2 Market Share Analysis

14.3 Recent Developments

              14.3.1 Industry News

              14.3.2 Company News

              14.3.3 Mergers & Acquisitions

15. Use Case and Best Practices

16. Conclusion