Care Management Solutions Market Report Scope & Overview:

The Care Management Solutions Market Size was valued at USD 13.04 billion in 2023 and is expected to reach USD 38.31 billion by 2031, and grow at a CAGR of 14.42% over the forecast period 2024-2031.

The need for integrated healthcare solutions is increasing due to increased focus on patient centered care and the growing burden of health costs. Therefore, healthcare payers, governments and employers are more likely to use them. In addition, the growth of the sector is supported by the increasing adoption of technological software and services in the healthcare system.

Care Management Solutions Market Revenue Analysis

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The need for effective disease management solutions is increasing as the prevalence of a variety of diseases increases. Also, to enhance the quality of care, decision making and outcomes, healthcare management solutions provide all software and services for a comprehensive approach to managing health. By means of methods such as face to face consultation and telephone consultation through the service provider assigned to the patient, they are implemented through educational and consulting services. Consequently, market growth is driven by an increase in chronic diseases.



  • Through public programmes and policies, patientcentric care is promoted

  • It is becoming increasingly important to reduce the cost of healthcare.

  • Implementation of initiatives aimed at reducing the risk burden to healthcare payers and providers

Various initiatives aimed at reducing the burden of risk for healthcare providers are being put in place around the world. This shift is promoting the adoption of health IT solutions such as care management, which will contribute to increasing efficiency in healthcare delivery and reducing unnecessary expenses. Alternative payment models such as bundled payments, physician incentives and consumer incentives are also used to promote value-based care. These payment models aim at encouraging healthcare providers to take responsibility for the care they provide, which in turn leads to a shift of liability from payer to provider.


  • Shortage of skilled professionals

A strong IT infrastructure and support in both the organization and at the end of the solution provider is necessary if care management solutions are to be effectively used. Technical support to keep the server and network running smoothly during clinical workflows, as well as optimum interfacing speeds for care management solutions is still needed within a healthcare organization. If the server or network is not properly maintained, this may lead to an overload of screens and slow down your clinical process.


  • Technological progress has been made in the development of healthcare IT solutions

  • The popularity of personalised treatment is increasing

  • The potential for high growth is offered by emerging countries

The growth of this market in Asia is driven by a number of factors, such as the implementation of government initiatives to promote use of HCIT solutions and increasing healthcare expenditure. Technology plays an important role in the reform of China's healthcare management sector, which is already facing challenges such as inadequate funding for rural health centres, overwhelmed city hospitals and a national shortage of medical professionals.


  • Interoperability is a serious issue

  • Data leaks and loss of confidential information

Data risks and liabilities have increased and the risk of data breaches has increased as a result of the digitisation of medical patient information. Lack of internal control over patient information, adherence to outdated policies and procedures which are no longer in place due to lack of staff training could be the reason for this. Until measures are put in place to deal with existing problems, the potential for data security and confidentiality breaches associated with digitalisation could have an impact on adoption of HCT solutions over time. Consequently, the growth of the market may be negatively affected.

Impact of Russia-Ukraine War

The global repercussions of the Russia-Ukraine crisis extend to various markets, including the Care Management Solutions Market, notably impacting global supply chains, commodity prices, and cybersecurity risks. These disturbances have widespread consequences for industries worldwide, including healthcare and care management solutions. The crisis has prompted a substantial transformation in the global corporate arena, with numerous Western and Asian enterprises scaling back or entirely exiting their operations in Russia. This shift has significantly diminished the presence of major foreign corporations in Russia, influencing global market dynamics and potentially affecting the accessibility and pricing of care management solutions dependent on international collaboration and components.

In economic terms, the conflict is likely to lead to a material slowdown in global growth because of possible supply disruptions caused by Russia's important role as an oil and natural gas supplier which include essential crops such as wheat and barley. Such shortages may lead to inflationary pressures, which could affect the affordability and availability of care management solutions in an indirect way. Also, businesses in the care management solutions market and beyond are focusing on building resilience, such as diversifying supply chains and increasing inventory levels of critical components, in response to these challenges. In addition, companies are advised to ensure that they comply with existing sanctions and use technology for better risk management and visibility of their supply network.

Impact of Economic Slowdown

In spite of the ongoing slowdown, the care management solutions market is growing strongly and resilient. The increasing adoption of integrated health management services and the development of digital healthcare systems have led to a significant increase in this market. New services and software, which focus on care management and chronic disease management, have been launched by companies such as Health Catalyst and CareCloud in line with the healthcare industry's efforts to improve health outcomes and increase revenue through technology solutions. The market is highly competitive, with the key players being Athenahealth, Allscripts Healthcare Solutions and Epic Systems which are driving innovation and expanding a range of available solutions for care management. It is the software segment, because of its ease of use, affordability and ability to coordinate and deliver efficient care that has a major role to play in detecting patients, watching their vital signs, reducing error rates or producing medical records for research.

Market segmentation

By Component

  • Services

  • Software

In 2023, software accounted for more than 57.8% of the component segment and is expected to maintain its dominance over the forecast period. Over the forecast period, this segment is also expected to grow at an accelerated rate. The ease of use and affordability of software may be responsible for this. Coordinated and effective care is provided through software solutions. They allow providers to perform effective patient diagnosis, monitor patients' vital signs and medicines, minimise errors in the course of surgical procedures as well as produce digital medical records for research purposes.


By Mode of Delivery

  • Web-based

  • Cloud-based

  • On-premise

In 2023, the web-based accounted 39.5% of total Mode of Delivery segments. Industry growth is driven by the increased adoption of cloud based electronic health records by healthcare providers to improve accessibility, security and storage capabilities.


By End-Use

  • Healthcare Providers

  • Healthcare Payers

  • Others

In 2023, the healthcare providers segment represented more than 54.5% of total revenues of End-use segment. Factors which are responsible for the dominant share of this segment include increasing demand for patient centered care, improved quality of healthcare, growing numbers of patients and increased needs for faster services. The growth of this segment is expected to be driven by the presence of well-developed hospitals and a growing number of strategic initiatives undertaken by industry leaders. For example, My Healthcare, a provider of digital healthcare ecosystem, released an enterprise application for health care enterprises in February 2022 called MEHARE. The MHEA ecosystem relies on a customizable workflow engine, empowering hospital teams and healthcare professionals to oversee hospital operations and patient care efficiently.


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Regional Analysis:

In 2023, North America represented 51.3% of the overall industry's revenue. The growing adoption of healthcare solutions that assist in meeting the goal of reducing costs and improving quality by health care providers has contributed to this industry's growth. Moreover, industry growth in the region is being driven by increasing adoption of cloud based software and technological developments. Moreover, the growth is being fueled by robust government support.

The Asia Pacific region is projected to experience the highest compound annual growth rates over the forecast period. One of the major impact drivers is improved healthcare facilities due to rapidly evolving economies, such as China, Japan, South Korea and India. Regional growth is also driven by growing interest and investments from major industry players, as well as ongoing cooperation efforts.



North America

  • US

  • Canada

  • Mexico


  • Eastern Europe

    • Poland

    • Romania

    • Hungary

    • Turkey

    • Rest of Eastern Europe

  • Western Europe

    • Germany

    • France

    • UK

    • Italy

    • Spain

    • Netherlands

    • Switzerland

    • Austria

    • Rest of Western Europe

Asia Pacific

  • China

  • India

  • Japan

  • South Korea

  • Vietnam

  • Singapore

  • Australia

  • Rest of Asia Pacific

Middle East & Africa

  • Middle East

    • UAE

    • Egypt

    • Saudi Arabia

    • Qatar

    • Rest of the Middle East

  • Africa

    • Nigeria

    • South Africa

    • Rest of Africa

Latin America

  • Brazil

  • Argentina

  • Colombia

  • Rest of Latin America


Some of the major key players of Care Management Solutions Market are as follows: Allscripts Healthcare Solutions, Inc., Cerner Corporation, EPIC Systems, Inc., IBM, i2i Population Health, Koninklijke Philips N.V., Mediware Information Systems, Pegasystems Inc.,, Inc., ZeOmega and Other Players

Cerner Corporation-Company Financial Analysis

Company Landscape Analysis

Recent Developments:

  • In 2022, TurningPoint Healthcare Solutions has unveiled the introduction of TurningPoint Digital Joint and Spine, a comprehensive platform for managing musculoskeletal (MSK) conditions. This innovative platform facilitates upstream care management, enabling risk-bearing entities like employers and health plans to consolidate complete condition risk management through a single partner.

  • In 2022, Teladoc Health, Inc., has launched the Complete Chronic Care solution, which is the first solution for the management of chronic diseases to improve health outcomes for patients with multiple chronic diseases. The solution shall include connected health monitoring devices, access to healthcare staff and, where necessary, the support of physicians and mental health experts.

Care Management Solutions Market Report Scope:
Report Attributes Details
Market Size in 2023 US$ 13.04 Billion
Market Size by 2031 US$ 38.31 Billion
CAGR CAGR of 14.42% From 2024 to 2031
Base Year 2023
Forecast Period 2024-2031
Historical Data 2020-2022
Report Scope & Coverage Market Size, Segments Analysis, Competitive  Landscape, Regional Analysis, DROC & SWOT Analysis, Forecast Outlook
Key Segments • By Component (Services, Software)
• By Mode of Delivery (Web-based, Cloud-based, On-premise)
• By End-use (Healthcare Providers, Healthcare Payers, Others)
Regional Analysis/Coverage North America (US, Canada, Mexico), Europe (Eastern Europe [Poland, Romania, Hungary, Turkey, Rest of Eastern Europe] Western Europe] Germany, France, UK, Italy, Spain, Netherlands, Switzerland, Austria, Rest of Western Europe]), Asia Pacific (China, India, Japan, South Korea, Vietnam, Singapore, Australia, Rest of Asia Pacific), Middle East & Africa (Middle East [UAE, Egypt, Saudi Arabia, Qatar, Rest of Middle East], Africa [Nigeria, South Africa, Rest of Africa], Latin America (Brazil, Argentina, Colombia, Rest of Latin America)
Company Profiles Allscripts Healthcare Solutions, Inc., Cerner Corporation, EPIC Systems, Inc., IBM, i2i Population Health, Koninklijke Philips N.V., Mediware Information Systems, Pegasystems Inc.,, Inc., and ZeOmega.
DRIVERS • Patient-centric care is promoted through government programmes and policies.
• Implementation of programmes aimed at shifting the risk load from payers to providers.
• Geriatrics are on the rise.
RESTRAINTS • Lack of qualified professionals

Frequently Asked Questions

Ans: The care management solutions market was valued at USD 13.04 billion in 2023.

Ans: The expected CAGR of the global care management solutions market during the forecast period is 14.42%.

Medical practices of all sizes are under enormous strain as a result of the COVID-19 epidemic, and healthcare facilities around the world are overwhelmed by the vast number of patients who see them on a regular basis.

Drivers, Restraints, Opportunities, and Challenges are the factors of marketing dynamics Care Management Solutions market.

 Allscripts Healthcare Solutions, Inc., Cerner Corporation, EPIC Systems, Inc., IBM, i2i Population Health, Koninklijke Philips N.V., Mediware Information Systems are some of the key players of Care Management Solutions market.


1. Introduction

1.1 Market Definition

1.2 Scope

1.3 Research Assumptions

2. Industry Flowchart

3. Research Methodology

4. Market Dynamics

4.1 Drivers

4.2 Restraints

4.3 Opportunities

4.4 Challenges

5. Impact Analysis

5.1 Impact of Russia-Ukraine Crisis

5.2 Impact of Economic Slowdown on Major Countries

5.2.1 Introduction

5.2.2 United States

5.2.3 Canada

5.2.4 Germany

5.2.5 France

5.2.6 UK

5.2.7 China

5.2.8 Japan

5.2.9 South Korea

5.2.10 India

6. Value Chain Analysis

7. Porter’s 5 Forces Model

8.  Pest Analysis

9. Care Management Solutions Market Segmentation, By Component

9.1 Introduction

9.2 Trend Analysis

9.3 Services

9.4 Software

10. Care Management Solutions Market Segmentation, By Mode of Delivery

10.1 Introduction

10.2 Trend Analysis

10.3 Web-based

10.4 Cloud-based

10.5 On-premise

11. Care Management Solutions Market Segmentation, By End-Use

11.1 Introduction

11.2 Trend Analysis

11.3 Healthcare Providers

11.4 Healthcare Payers

11.5 Others

12. Regional Analysis

12.1 Introduction

12.2 North America

12.2.1 USA

12.2.2 Canada

12.2.3 Mexico

12.3 Europe

12.3.1 Eastern Europe Poland Romania Hungary Turkey Rest of Eastern Europe

12.3.2 Western Europe Germany France UK Italy Spain Netherlands Switzerland Austria Rest of Western Europe

12.4 Asia-Pacific

12.4.1 China

12.4.2 India

12.4.3 Japan

12.4.4 South Korea

12.4.5 Vietnam

12.4.6 Singapore

12.4.7 Australia

12.4.8 Rest of Asia Pacific

12.5 The Middle East & Africa

12.5.1 Middle East UAE Egypt Saudi Arabia Qatar Rest of the Middle East

11.5.2 Africa Nigeria South Africa Rest of Africa

12.6 Latin America

12.6.1 Brazil

12.6.2 Argentina

12.6.3 Colombia

12.6.4 Rest of Latin America

13. Company Profiles

13.1 Allscripts Healthcare Solutions, Inc.

13.1.1 Company Overview

13.1.2 Financial

13.1.3 Products/ Services Offered

13.1.4 SWOT Analysis

13.1.5 The SNS View

13.2 Cerner Corporation

13.2.1 Company Overview

13.2.2 Financial

13.2.3 Products/ Services Offered

13.2.4 SWOT Analysis

13.2.5 The SNS View

13.3 EPIC Systems, Inc.

13.3.1 Company Overview

13.3.2 Financial

13.3.3 Products/ Services Offered

13.3.4 SWOT Analysis

13.3.5 The SNS View

13.4 IBM

13.4.1 Company Overview

13.4.2 Financial

13.4.3 Products/ Services Offered

13.4.4 SWOT Analysis

13.4.5 The SNS View

13.5 i2i Population Health

13.5.1 Company Overview

13.5.2 Financial

13.5.3 Products/ Services Offered

13.5.4 SWOT Analysis

13.5.5 The SNS View

13.6 Koninklijke Philips N.V.

13.6.1 Company Overview

13.6.2 Financial

13.6.3 Products/ Services Offered

13.6.4 SWOT Analysis

13.6.5 The SNS View

13.7 Mediware Information Systems

13.7.1 Company Overview

13.7.2 Financial

13.7.3 Products/ Services Offered

13.7.4 SWOT Analysis

13.7.5 The SNS View

13.8 Pegasystems Inc.

13.8.1 Company Overview

13.8.2 Financial

13.8.3 Products/ Services Offered

13.8.4 SWOT Analysis

13.8.5 The SNS View

13.9, Inc.

13.9.1 Company Overview

13.9.2 Financial

13.9.3 Products/ Services Offered

13.9.4 SWOT Analysis

13.9.5 The SNS View

13.10 ZeOmega

13.10.1 Company Overview

13.10.2 Financial

13.10.3 Products/ Services Offered

13.10.4 SWOT Analysis

13.10.5 The SNS View

14. Competitive Landscape

14.1 Competitive Benchmarking

14.2 Market Share Analysis

14.3 Recent Developments

14.3.1 Industry News

14.3.2 Company News

14.3.3 Mergers & Acquisitions

15. Use Case and Best Practices

16. Conclusion

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Secondary Research

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Primary Research

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Data Bank Validation

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