Report Id: SNS/HC/2086 | June 2022 | Region: Global | 125 Pages
Healthcare Virtual Assistants Market was estimated to be worth USD 710.4 million in 2021 and is anticipated to grow at a CAGR of 34.8% from 2022 to 2028 to reach USD 5746 million.
An application software known as a virtual assistant, also known as a digital assistant or an AI assistant, is one that can recognize and carry out user-provided voice commands in natural language. It is a software agent that works on a person's behalf and can carry out tasks in response to inquiries or orders. Virtual healthcare assistants are virtual assistants that are used in the healthcare sector and who contribute to raising the level of patient participation.
These assistants improve the healthcare procedures and enable the organisations collect data on the patient's medical history, demographics, insurance information, and other record analyses. Physicians will be able to concentrate more on patients thanks to these functions, which will help productivity rise. Payers can utilise virtual healthcare assistants to gather vital biometric information from patients with chronic illnesses and make sure that patients are actively involved in their care. Additionally, virtual assistants will help patients select the best insurance strategy. All of these will help to maximize results, effectiveness, and pleasure.
Expanding use of healthcare applications and smartphone users
Medical errors and rising healthcare costs must be reduced
Increasing Need for High-Quality Healthcare
Healthcare Sector Doesn't Have Enough Structured Data
Privacy Issues Associated with Data
Growing Attention to the Development of Conversational Virtual Assistant Tools
Tools for Virtual Assistants in Healthcare with Multi-Language Support
Connectivity Range and Compatibility Problems
There is a shortage of skilled workers and the regulatory environment for medical software is uncertain.
IMPACT OF COVID-19
In order to aid healthcare organisations during the COVID-19 pandemic, the deployment of the new interactive Chabot and voice assistant has risen. The COVID-19 Virtual Assistant seeks to aid in public education about the virus and provide medical professionals with assistance when screening and prioritizing patients who may be infected.
Healthcare IT solutions have seen a nearly global increase in demand over the last one to three years. However, because of the COVID-19 outbreak and the resulting rise in healthcare concerns and medical aid, it is anticipated that adoption of healthcare IT solutions would rise by roughly 8% to 10% this year.
Additionally, the market is anticipated to grow significantly between Q3 and Q4 in order to help with the escalating healthcare events following this pandemic condition.
By Product type
During the projected period, the smart speaker’s sector is anticipated to develop at the fastest rate. This market's expansion can be linked to consumers' rising appetite for cutting-edge technical goods. Smart speakers are versatile, quick, diversified, and dependable solutions. This not only saves time, but it also makes things cozier and more convenient.
By User Interface
During the projected period, the automatic voice recognition category is anticipated to develop at the greatest CAGR. Due to its growing application in smart speakers, the automatic voice recognition market is anticipated to see the greatest CAGR.
By End User
Healthcare payers, patients, healthcare providers, and other entities make up the market. Due to the growing usage of virtual assistants among healthcare professionals, the market for healthcare providers is expected to grow rapidly and occupy the highest share over the projected period. This is a result of both the providers' desire to increase job productivity and the widespread use of cutting-edge technical solutions. The virtual assistants help the healthcare providers with a number of tasks, including scheduling, billing, and coding. They also aid with answering phone calls.
Some of the major key plyers are as follows: Amazon, Babylon Healthcare Services Limited, CSS Corporation, Health tap, Inc., Egain Corporation, Infermedica, Kognito Solutions, LLC, Microsoft Corporation, Nuance Communications, Inc., Sensely, Inc., and Verint Systems Inc.
By Product type
By User Interface
Automatic Speech Recognition
By End User
The market for healthcare virtual assistants is divided into four regions: North America, Asia Pacific, Europe, and the Rest of the World. The global market for healthcare virtual assistants would be dominated by North America during the forecast period. The rapid acceptance of new technologies, rising incidence of chronic diseases, widespread use of patient engagement tools, rising healthcare costs in the area, and widespread use of virtual assistants will all contribute to the market's expansion. Additionally, the majority of the vendors for virtual assistants in healthcare are situated here. Second in terms of market size will be Europe.
Rest of Europe
Rest of Asia-Pacific
The Middle East & Africa
Rest of Middle East & Africa
Rest of Latin America
|Market Size in 2021||US$ 710.4 Million|
|Market Size by 2028||US$ 5746 Million|
|CAGR||CAGR of 34.8% From 2022 to 2028|
|Report Scope & Coverage||Market Size, Segments Analysis, Competitive Landscape, Regional Analysis, DROC & SWOT Analysis, Forecast Outlook|
|Key Segments||• By Product type (Smart Speakers, Chatbots)
• By User Interface (Automatic Speech Recognition, Text-based, Text-to-speech, Others)
• By End User (Healthcare Providers, Patients, Healthcare Payers)
|Regional Analysis/Coverage||North America (USA, Canada, Mexico), Europe
(Germany, UK, France, Italy, Spain, Netherlands,
Rest of Europe), Asia-Pacific (Japan, South Korea,
China, India, Australia, Rest of Asia-Pacific), The
Middle East & Africa (Israel, UAE, South Africa,
Rest of Middle East & Africa), Latin America (Brazil, Argentina, Rest of Latin America)
|Company Profiles||Amazon, Babylon Healthcare Services Limited, CSS Corporation, Health tap, Inc., Egain Corporation, Infermedica, Kognito Solutions, LLC, Microsoft Corporation, Nuance Communications, Inc., Sensely, Inc., and Verint Systems Inc.|
|DRIVERS||• Expanding use of healthcare applications and smartphone users
• Medical errors and rising healthcare costs must be reduced
• Increasing Need for High-Quality Healthcare
|RESTRAINTS||• Healthcare Sector Doesn't Have Enough Structured Data
• Privacy Issues Associated with Data
Frequently Asked Questions (FAQ) :
Manufacturer and service provider, research institutes, university, and private libraries, suppliers, and distributors.
Amazon, Babylon Healthcare Services Limited, CSS Corporation, Health tap, Inc., Egain Corporation, Infermedica, Kognito Solutions, LLC, are the key players of Healthcare Virtual Assistants market
The global market for healthcare virtual assistants would be dominated by North America during the forecast period.
Medical errors and rising healthcare costs must be reduced, Increasing Need for High-Quality Healthcare are the key driver of the Healthcare Virtual Assistants market
Healthcare Virtual Assistants Market was estimated to be worth USD 710.4 million in 2021.
Table of Content
1.1 Market Definition
1.3 Research Assumptions
2. Research Methodology
3. Market Dynamics
4. Impact Analysis
4.1 COVID 19 Impact Analysis
4.2 Impact of Ukraine ware
5. Value Chain Analysis
6. Porter’s 5 forces model
7. PEST Analysis
8. Healthcare Virtual Assistants Market Segmentation, By Product type
8.1 Smart Speakers
9. Healthcare Virtual Assistants Market Segmentation, By User Interface
9.1 Automatic Speech Recognition
10. Healthcare Virtual Assistants Market Segmentation, By End User
10.1 Healthcare Providers
10.3 Healthcare Payers
11. Regional Analysis
11.2 North America
11.3.6 The Netherlands
11.3.7 Rest of Europe
11.4.2 South Korea
11.4.6 Rest of Asia-Pacific
11.5 The Middle East & Africa
11.5.3 South Africa
11.6 Latin America
11.6.3 Rest of Latin America
12.1.2 Products/ Services Offered
12.1.3 SWOT Analysis
12.1.4 The SNS view
12.2 Babylon Healthcare Services Limited
12.3 CSS Corporation
12.4 Healthtap, Inc.
12.5 Egain Corporation
12.7 Kognito Solutions, LLC
12.8 Microsoft Corporation
12.9 Nuance Communications, Inc.
12.10 Sensely, Inc.
13.1 Competitive Benchmark
13.2 Market Share analysis
13.3 Recent Developments
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