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Patient Experience Technology Market Report Scope & Overview:

The Patient Experience Technology Market with the healthcare system includes encounters with health plans as well as doctors, nurses, and personnel at hospitals, medical practices, and other healthcare facilities. Patient experience comprises various characteristics of healthcare delivery that people value highly when seeking and receiving care, like prompt appointments, easy access to information, and effective contact with health care providers, as a vital component of quality healthcare.

In order to move toward patient-centered treatment, it's important to first understand what patients are going through. The extent to which patients are getting care that is respectful of and attentive to specific patient preferences, needs, and values can be determined by looking at several components of patient experience. In order to provide a whole picture of health-care quality, patient experience must be evaluated alongside other factors like effectiveness and safety of care.

Patient Experience Technology Market Revenue Analysis

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MARKET DYNAMICS

DRIVERS

  • Government policies and activities that encourage the implementation of HCIT solutions

  • The developing patient interest for quality consideration

RESTRAINTS

  • High beginning speculations for IT foundation

  • Dependent on Hardware and software

OPPORTUNITIES

  • Demonstrated benefits of patient experience arrangements in working on emergency clinic financial execution

CHALLENGES

  • Issues connected with information security

IMPACT OF COVID-19

The COVID-19 outbreak had a terrible effect on global public health as well as a significant economic impact over most countries. There have been 290 million instances documented worldwide as of December 31, 2021, with 5,519,881 deaths (World meter). Because the number of fresh patient satisfaction survey data was substantially reduced during the pandemic, many of the conventional survey questions in use today are no longer as relevant. The COVID-19 pandemic also increased the requirement for social distance between physicians and patients, driving demand for telehealth and patient rounding solutions to make the patient care process more convenient. Several firms in this industry have included COVID-19-related capabilities into their current patient experience products, which are free to use.

By Facility Type

Acute care, post-acute care, and non-acute care facilities make up the market. In 2021, acute care institutions held the highest proportion of the market. This can be linked to acute hospitals' greater use of patient experience technologies, the fast-growing geriatric population, and the increasing use of patient-centric care in acute hospitals.

By Component

Technology and consulting services make up the patient experience technology market. In 2021, the technology segment held the most market share in the United States. It is also expected to increase at its fastest rate during the projection period, as technology is an integral aspect of the patient experience.

KEY MARKET SEGMENTATION

 By Facility Type

  • Acute care facility

    • Acute Hospitals

    • Military Treatment Facility

    • Children Hospitals

    • Academic medical center

    • Ambulatory Surgery Center

  • Post-Acute Care Facility

    • Skilled Nursing Facility

    • Long term acute facility

    • Other

  • Non-Acute care Facility

    • Clinics

    • Physician Office

By Component

  • Technology
    • Patient Rounding
    • Consulting Services
    • Patient experience survey

Patient Experience Technology Market Segmentation Analysis

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REGIONAL COVEREGE:

  • North America
    • USA
    • Canada
    • Mexico
  • Europe
    • Germany
    • UK
    • France
    • Italy
    • Spain
    • The Netherlands
    • Rest of Europe
  • Asia-Pacific
    • Japan
    • south Korea
    • China
    • India
    • Australia
    • Rest of Asia-Pacific
  • The Middle East & Africa
    • Israel
    • UAE
    • South Africa
    • Rest of Middle East & Africa
  • Latin America
    • Brazil
    • Argentina
    • Rest of Latin America

KEY PLAYERS:

Some of the major key players are as follows: Sodexo, Vocera Communications, Aramark, CipherHealth, Accenture, Huron Consulting Group, Qualtrics, GetWell, Press Ganey Associates, HybridChart, and other players.

Aramark-Company Financial Analysis

Company Landscape Analysis

Patient experiences Technology Market Report Scope:
Report Attributes Details
Base Year 2022
Forecast Period 2023-2030
Historical Data 2020-2021
Report Scope & Coverage Market Size, Segments Analysis, Competitive  Landscape, Regional Analysis, DROC & SWOT Analysis, Forecast Outlook
Key Segments • By Facility Type (Acute care facility, Post-Acute Care Facility, Non-Acute care Facility)
• By Component (Technology (Patient Rounding, Consulting Services, Patient experience survey)
Regional Analysis/Coverage North America (USA, Canada, Mexico), Europe
(Germany, UK, France, Italy, Spain, Netherlands,
Rest of Europe), Asia-Pacific (Japan, South Korea,
China, India, Australia, Rest of Asia-Pacific), The
Middle East & Africa (Israel, UAE, South Africa,
Rest of Middle East & Africa), Latin America (Brazil, Argentina, Rest of Latin America)
Company Profiles Sodexo, Vocera Communications, Aramark, CipherHealth, Accenture, Huron Consulting Group, Qualtrics, GetWell, Press Ganey Associates, HybridChart, and other players.
DRIVERS • Government policies and activities that encourage the implementation of HCIT solutions
• The developing patient interest for quality consideration
RESTRAINTS • High beginning speculations for IT foundation
• Dependent on Hardware and software

Frequently Asked Questions

Patient experiences with the healthcare system include encounters with health plans as well as doctors, nurses, and personnel at hospitals, medical practices, and other healthcare facilities. Patient experience comprises various characteristics of healthcare delivery that people value highly when seeking and receiving care, like prompt appointments, easy access to information, and effective contact with health care providers, as a vital component of quality healthcare.

Government policies and activities that encourage the implementation of HCIT solutions, the developing patient interest for quality consideration are the main drivers of the Patient Engagement Solutions market.

The by Facility Type is divided into three sub segments is Acute care facility, Post-Acute Care Facility, Non-Acute care Facility

The challenges faced by Patient Experience Technology Market is Issues connected with information security.

Top-down, bottom-up, Quantitative, Qualitative Research, Descriptive, Analytical, Applied, Fundamental Research.

Table of Contents

1. Introduction

1.1 Market Definition

1.2 Scope

1.3 Research Assumptions

2. Research Methodology

3. Market Dynamics

3.1 Drivers

3.2 Restraints

3.3 Opportunities

3.4 Challenges

4. Impact Analysis

4.1 COVID 19 Impact Analysis

4.2 Impact of Ukraine war

5. Value Chain Analysis

6. Porter’s 5 forces model

7.  PEST Analysis

  

8. Patient Experience Technology Market Segmentation, By Facility Type

8.1 Acute care facility

8.1.1 Acute Hospitals

8.1.2 Military Treatment Facility

8.1.3 Children Hospitals

8.1.4 Academic medical center

8.1.5Ambulatory Surgery Center

8.2 Post-Acute Care Facility

8.2.1 Skilled Nursing Facility

8.2.2 Long term acute facility

8.2.3Other

8.3 non-Acute care Facility

8.3.1 Clinics

8.3.2 Physician Office

9. Patient Experience Technology Market Segmentation, By Component

9.1 Technology

9.1.1 Patient Rounding

9.1.2 Consulting Services

9.1.3 Patient experience survey

10. Regional Analysis

10.1 Introduction

10.2 North America

10.2.1 USA

10.2.2 Canada

10.2.3 Mexico

10.3 Europe

10.3.1 Germany

10.3.2 UK

10.3.3 France

10.3.4 Italy

10.3.5 Spain

10.3.6 The Netherlands

10.3.7 Rest of Europe

10.4 Asia-Pacific

10.4.1 Japan

10.4.2 South Korea

10.4.3 China

10.4.4 India

10.4.5 Australia

10.4.6 Rest of Asia-Pacific

10.5 The Middle East & Africa

10.5.1 Israel

10.5.2 UAE

10.5.3 South Africa

10.5.4 Rest

10.6 Latin America

10.6.1 Brazil

10.6.2 Argentina

10.6.3 Rest of Latin America

11 Company Profiles

11.1 Sodexo

11.1.1 Financial

11.1.2 Products/ Services Offered

11.1.3 SWOT Analysis

11.1.4 The SNS view

11.2 Vocera Communications

11.3 Aramark

11.4 CipherHealth

11.5 Accenture

11.6 Huron Consulting Group

11.7 Qualtrics

11.8 GetWell

11.9 Press Ganey Associates

11.10 HybridChart

12 Competitive Landscape

12.1 Competitive Benchmark

12.2 Market Share Analysis

12.3 Recent Developments

13 Conclusion

An accurate research report requires proper strategizing as well as implementation. There are multiple factors involved in the completion of good and accurate research report and selecting the best methodology to compete the research is the toughest part. Since the research reports we provide play a crucial role in any company’s decision-making process, therefore we at SNS Insider always believe that we should choose the best method which gives us results closer to reality. This allows us to reach at a stage wherein we can provide our clients best and accurate investment to output ratio.

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The 5 steps process:

Step 1: Secondary Research:

Secondary Research or Desk Research is as the name suggests is a research process wherein, we collect data through the readily available information. In this process we use various paid and unpaid databases which our team has access to and gather data through the same. This includes examining of listed companies’ annual reports, Journals, SEC filling etc. Apart from this our team has access to various associations across the globe across different industries. Lastly, we have exchange relationships with various university as well as individual libraries.

Secondary Research

Step 2: Primary Research

When we talk about primary research, it is a type of study in which the researchers collect relevant data samples directly, rather than relying on previously collected data.  This type of research is focused on gaining content specific facts that can be sued to solve specific problems. Since the collected data is fresh and first hand therefore it makes the study more accurate and genuine.

We at SNS Insider have divided Primary Research into 2 parts.

Part 1 wherein we interview the KOLs of major players as well as the upcoming ones across various geographic regions. This allows us to have their view over the market scenario and acts as an important tool to come closer to the accurate market numbers. As many as 45 paid and unpaid primary interviews are taken from both the demand and supply side of the industry to make sure we land at an accurate judgement and analysis of the market.

This step involves the triangulation of data wherein our team analyses the interview transcripts, online survey responses and observation of on filed participants. The below mentioned chart should give a better understanding of the part 1 of the primary interview.

Primary Research

Part 2: In this part of primary research the data collected via secondary research and the part 1 of the primary research is validated with the interviews from individual consultants and subject matter experts.

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Data Bank Validation

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