REPORT SCOPE & OVERVIEW
The Speech Analytics Market size was USD 2.5 billion in 2022 and is expected to Reach USD 9.14 billion by 2030 and grow at a CAGR of 17.6 % over the forecast period of 2023-2030
Speech analytics is a system that uses artificial intelligence and natural language processing to interpret and analyze consumer conversations from real-time or recorded audio data. Managers of contact centers generally utilize speech analytics to determine the words that are frequently used during customer interactions in order to identify and comprehend their top contact drivers. AI-driven speech recognition technologies can be used to analyze customer calls to identify areas where customer service can be improved. For example, businesses can use AI-driven speech recognition technologies to identify common customer complaints or to track the average wait time for customer service calls. With discussions that resemble real-person interactions, the integration of voice technology with mobile banking is anticipated to improve consumer happiness. Additionally, the increased reliance on tasks like password verification and security questions and answers explains slowness. As a result, banks are putting an emphasis on innovation to create their mobile banking services, with speech analytics supporting the market expansion. The amount of data that is used in speech analytics can also depend on the specific features that are being used. For example, a speech analytics solution that is only being used to identify customer complaints will use less data than a solution that is also being used to track agent performance and identify fraudulent activity. There are two kinds of speech analytics, depending on how long the audio data is analyzed for. Real-time speech analytics is used to analyze audio data during live voice chats with customers. Agents now have access to actionable data, trends, and analytics to improve the quality of their current client conversations. Real-time analytics give call center representatives information about the customer's mood, tone, and patterns while they are on the phone with them. not before the Organizations of all sizes, including SMEs and huge corporations, can increase their overall output and sales by implementing speech analytics. Speech analytics help businesses by identifying the buyer's intent and setting up behavioral remarketing campaigns to provide seamless customer experiences. To improve the overall client experience, train new hires and get them ready to respond to inquiries more rapidly.
MARKET DYNAMICS
KEY DRIVERS
Rising customer expectations drive the market Growth.
The speech analytics market has been driven by increased urban population and accelerated urbanization
Customers are increasingly expecting businesses to provide personalized and engaging customer experiences. Speech analytics can help businesses to meet these expectations by providing insights into customer preferences and behaviours.
RESTRAIN
The issues with data security and privacy as well as the complex data environment that causes security flaws and information leaks.
Speech analytics solutions collect a lot of data about customer interactions. This data can be sensitive, and there are concerns about how it is being used and protected.
OPPORTUNITY
Companies may use this artificial intelligence AI-driven speech recognition technologies providing lucrative opportunities for speech analytics market growth.
New applications for speech analytics are being developed all the time. This is creating new opportunities for businesses to use speech analytics to improve their operations.
AI-driven speech recognition technologies are becoming more accurate and affordable, which is making them more accessible to businesses of all sizes. As a result, more businesses are adopting AI-driven speech recognition technologies to improve their customer service and operations. AI-driven speech recognition technologies can automate many of the tasks involved in speech analytics, such as transcription and tagging. This can save businesses time and money.
CHALLENGES
Interpretation of data Can be a Challenging Task.
Speech analytics solutions need to be integrated with other systems, such as CRM and call center solutions. This can be a complex and time-consuming process.
The data that is collected from speech analytics solutions can be complex. This can make it difficult to interpret the data and draw meaningful insights.
IMPACT OF RUSSIAN UKRAINE WAR
The industry for voice analytics has been severely impacted by the Russian-Ukrainian conflict. Economic sanctions imposed on Russia as a result of the conflict have hampered the country's access to speech analytics goods and services. The war has also made the global economy unstable, which has caused some businesses to delay or abandon their plans to implement speech analytics technologies. Genesys, Avaya, and NICE Systems are just a few of the businesses that have been impacted by the war. Leading suppliers of voice analytics systems include Genesys. The business has ceased operations in Ukraine and Russia. Due to the need to account for the expense of adhering to economic sanctions, the war has also increased the price of speech analytics systems. sanctions. The war has led to a decline in demand for speech analytics solutions in Russia and Ukraine.
IMPACT OF ONGOING RECESSION
The speech analytics market is anticipated to suffer as a result of the ongoing recession. Speech analytics solutions are seeing a drop in demand as a result of organizations lowering costs during the crisis. According to a recent poll by Speech Analytics Market, 40% of businesses have delayed or abandoned plans to employ speech analytics solutions as a result of the economic downturn. According to the poll, 25% of businesses have cut back on their purchases of speech analytics software. In 2023, the recession is predicted to cause the market for speech analytics solutions to fall by 5%. On the other hand, long-term recovery is anticipated for the speech analytics sector. Businesses will start to invest in voice analytics technologies as the economy improves in order to enhance customer service. and operations. some additional factors that could help the speech analytics market recover in the long term. The increasing adoption of cloud-based speech analytics solutions. The growing demand for customer experience management (CEM) solutions.
KEY MARKET SEGMENTS
By Type
Solution
Service
By Deployment
On-Premise
Cloud
By Organization Size
Large Enterprise
Small and Medium Enterprise
By Industry Vertical
BFSI
IT and Telecom
Healthcare
Manufacturing
Education
Media and Entertainment
Hospitality
e-commerce
Government
Others
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Region Coverage:
North America
USA
Canada
Mexico
Europe
Eastern Europe
Poland
Romania
Hungary
Turkey
Rest of Eastern Europe
Western Europe
Germany
France
UK
Italy
Spain
Netherlands
Switzerland
Austria
Rest of Western Europe
Asia Pacific
China
India
Japan
South Korea
Vietnam
Singapore
Australia
Rest of Asia Pacific
Middle East & Africa
Middle East
UAE
Egypt
Saudi Arabia
Qatar
Rest of Middle East
Africa
Nigeria
South Africa
Rest of Africa
Latin America
Brazil
Argentina
Colombia
Rest of Latin America
REGIONAL ANALYSIS
The North American speech analytics market is expected to grow with a market share of 35.4% and a penetration rate of 21.2% during the forecast period. North America is one of the leading regions in the global speech analytics market. It encompasses the United States and Canada, which are home to several key players in the speech analytics industry. The growth of the market in North America is attributed to the increasing adoption of speech analytics solutions by contact centers in the region. The increasing demand for customer experience management solutions and the growing adoption of cloud-based speech analytics solutions are also driving the growth of the market in North America.
The Asia Pacific speech analytics market is expected to grow at a 29.3% market share and penetration rate of 16.8% during the forecast period, 2022-2028. The Asia Pacific region has been experiencing significant growth in the speech analytics market. Key players in the Asia Pacific speech analytics market include NICE Systems, Verint Systems, Avaya, Genesys, and Aspect Software, among others. The growth of the market in Asia Pacific is attributed to the increasing adoption of speech analytics solutions by contact centers in the region. The growing demand for CEM solutions and the growing adoption of cloud-based speech analytics solutions are also driving the growth of the market in the Asia Pacific.
KEY PLAYERS
The major key players in the Speech Analytics Market are LivePerson, Inc., Verint Systems, Call Miner, Nexidia, Genesys, Avaya Inc. Nice Systems, Gnani Innovations Private Limited., Amazon Web Services, Inc., Micro Focus, and other players.
Verint Systems-Company Financial Analysis
RECENT DEVELOPMENTS
Amazon Web Services:
December 1, 2021 AWS announced that Micro Focus is a key partner enabling the new AWS Mainframe Modernization service. This service helps customers modernize their mainframe workloads to a managed execution environment on AWS. Micro Focus's expertise in mainframe modernization and its speech analytics capabilities will help customers gain insights from their voice data.
Genesys:
February 15, 2023 Genesys announced the general availability of its Genesys Cloud Speech Analytics solution. This solution provides customers with a cloud-based platform for analyzing voice data. It can be used to identify trends, measure customer satisfaction, and improve agent performance.
| Report Attributes | Details |
| Market Size in 2022 | US$ 2.5 Bn |
| Market Size by 2030 | US$ 9.14 Bn |
| CAGR | CAGR of 17.6 % From 2023 to 2030 |
| Base Year | 2022 |
| Forecast Period | 2023-2030 |
| Historical Data | 2020-2021 |
| Report Scope & Coverage | Market Size, Segments Analysis, Competitive Landscape, Regional Analysis, DROC & SWOT Analysis, Forecast Outlook |
| Key Segments | • By Type (Solution, Service) • By Deployment (On-Premise, Cloud) • By Organization Size (Large Enterprise, Small and Medium Enterprise) • By Industry Vertical (BFSI, IT and Telecom, Healthcare, Manufacturing, Education, Media and Entertainment, Hospitality, e-commerce, Government, Others) |
| Regional Analysis/Coverage | North America (US, Canada, Mexico), Europe (Eastern Europe [Poland, Romania, Hungary, Turkey, Rest of Eastern Europe] Western Europe] Germany, France, UK, Italy, Spain, Netherlands, Switzerland, Austria, Rest of Western Europe]). Asia Pacific (China, India, Japan, South Korea, Vietnam, Singapore, Australia, Rest of Asia Pacific), Middle East & Africa (Middle East [UAE, Egypt, Saudi Arabia, Qatar, Rest of Middle East], Africa [Nigeria, South Africa, Rest of Africa], Latin America (Brazil, Argentina, Colombia Rest of Latin America) |
| Company Profiles | LivePerson, Inc., Verint Systems, Call Miner, Nexidia, Genesys, Avaya Inc. Nice Systems, Gnani Innovations Private Limited., Amazon Web Services, Inc., Micro Focus |
| Key Drivers | • Rising customer expectations drive the market Growth. • The speech analytics market has been driven by increased urban population and accelerated urbanization |
| Market Restraints | • The issues with data security and privacy as well as the complex data environment that causes security flaws and information leaks. |
Ans. The Compound Annual Growth rate for Speech Analytics Market over the forecast period is 17.6 %.
Ans. USD 9.14 Billion is the Company's projected Speech Analytics Market size by 2030.
Ans. Currently, Amazon Web Services, Inc., Google LLC, Avaya Inc., Micro Focus, and Verint System Inc. are some of the leading players in the global speech analytics market.
Ans. Customer Experience Management, Call Monitoring & Summarization, Agent Performance Monitoring, and others are the leading application areas of the Speech Analytics Market.
Ans. Expanding utilization of the retail and e-commerce sectors and growing demand for speech analytics solutions in the BPO sector are the upcoming trends of the Speech Analytics Market in the world.
TABLE OF CONTENT
1. Introduction
1.1 Market Definition
1.2 Scope
1.3 Research Assumptions
2. Research Methodology
3. Market Dynamics
3.1 Drivers
3.2 Restraints
3.3 Opportunities
3.4 Challenges
4. Impact Analysis
4.1 Impact of Ukraine- Russia War
4.2 Impact of Recession
4.2.2.1 US
4.2.2.2 Canada
4.2.2.3 Germany
4.2.2.4 France
4.2.2.5 United Kingdom
4.2.2.6 China
4.2.2.7 Japan
4.2.2.8 South Korea
4.2.2.9 Rest of the World
5. Value Chain Analysis
6. Porter’s 5 forces model
7. PEST Analysis
8. Speech Analytics Market Segmentation, by Type
8.1 Solution
8.2 Service
9. Speech Analytics Market Segmentation, by Deployment
9.1 On-Premise
9.2 Cloud
10. Speech Analytics Market Segmentation, by Organization Size
10.1 Large Enterprise
10.2 Small and Medium Enterprise
11. Speech Analytics Market Segmentation, by Industry Vertical
11.1 BFSI
11.2 IT and Telecom
11.3 Healthcare
11.4 Manufacturing
11.5 Education
11.6 Media and Entertainment
11.7 Hospitality
11.8 e-commerce
11.9 Government
11.10 Others
12. Regional Analysis
12.1 Introduction
12.2 North America
12.2.1 North America Speech Analytics Market by Country
12.2.2North America Speech Analytics Market by Type
12.2.3 North America Speech Analytics Market by Deployment
12.2.4 North America Speech Analytics Market by Organization Size
12.2.5 North America Speech Analytics Market by Industry Vertical
12.2.6 USA
12.2.6.1 USA Speech Analytics Market by Type
12.2.6.2 USA Speech Analytics Market by Deployment
12.2.6.3 USA Speech Analytics Market by Organization Size
12.2.6.4 USA Speech Analytics Market by Industry Vertical
12.2.7 Canada
12.2.7.1 Canada Speech Analytics Market by Type
12.2.7.2 Canada Speech Analytics Market by Deployment
12.2.7.3 Canada Speech Analytics Market by Organization Size
12.2.7.4 Canada Speech Analytics Market by Industry Vertical
12.2.8 Mexico
12.2.8.1 Mexico Speech Analytics Market by Type
12.2.8.2 Mexico Speech Analytics Market by Deployment
12.2.8.3 Mexico Speech Analytics Market by Organization Size
12.2.8.4 Mexico Speech Analytics Market by Industry Vertical
12.3 Europe
12.3.1 Eastern Europe
12.3.1.1 Eastern Europe Speech Analytics Market by Country
12.3.1.2 Eastern Europe Speech Analytics Market by Type
12.3.1.3 Eastern Europe Speech Analytics Market by Deployment
12.3.1.4 Eastern Europe Speech Analytics Market by Organization Size
12.3.1.5 Eastern Europe Speech Analytics Market by Industry Vertical
12.3.1.6 Poland
12.3.1.6.1 Poland Speech Analytics Market by Type
12.3.1.6.2 Poland Speech Analytics Market by Deployment
12.3.1.6.3 Poland Speech Analytics Market by Organization Size
12.3.1.6.4 Poland Speech Analytics Market by Industry Vertical
12.3.1.7 Romania
12.3.1.7.1 Romania Speech Analytics Market by Type
12.3.1.7.2 Romania Speech Analytics Market by Deployment
12.3.1.7.3 Romania Speech Analytics Market by Organization Size
12.3.1.7.4 Romania Speech Analytics Market by Industry Vertical
12.3.1.8 Hungary
12.3.1.8.1 Hungary Speech Analytics Market by Type
12.3.1.8.2 Hungary Speech Analytics Market by Deployment
12.3.1.8.3 Hungary Speech Analytics Market by Organization Size
12.3.1.8.4 Hungary Speech Analytics Market by Industry Vertical
12.3.1.9 Turkey
12.3.1.9.1 Turkey Speech Analytics Market by Type
12.3.1.9.2 Turkey Speech Analytics Market by Deployment
12.3.1.9.3 Turkey Speech Analytics Market by Organization Size
12.3.1.9.4 Turkey Speech Analytics Market by Industry Vertical
12.3.1.10 Rest of Eastern Europe
12.3.1.10.1 Rest of Eastern Europe Speech Analytics Market by Type
12.3.1.10.2 Rest of Eastern Europe Speech Analytics Market by Deployment
12.3.1.10.3 Rest of Eastern Europe Speech Analytics Market by Organization Size
12.3.1.10.4 Rest of Eastern Europe Speech Analytics Market by Industry Vertical
12.3.2 Western Europe
12.3.2.1 Western Europe Speech Analytics Market by Country
12.3.2.2 Western Europe Speech Analytics Market by Type
12.3.2.3 Western Europe Speech Analytics Market by Deployment
12.3.2.4 Western Europe Speech Analytics Market by Organization Size
12.3.2.5 Western Europe Speech Analytics Market by Industry Vertical
12.3.2.6 Germany
12.3.2.6.1 Germany Speech Analytics Market by Type
12.3.2.6.2 Germany Speech Analytics Market by Deployment
12.3.2.6.3 Germany Speech Analytics Market by Organization Size
12.3.2.6.4 Germany Speech Analytics Market by Industry Vertical
12.3.2.7 France
12.3.2.7.1 France Speech Analytics Market by Type
12.3.2.7.2 France Speech Analytics Market by Deployment
12.3.2.7.3 France Speech Analytics Market by Organization Size
12.3.2.7.4 France Speech Analytics Market by Industry Vertical
12.3.2.8 UK
12.3.2.8.1 UK Speech Analytics Market by Type
12.3.2.8.2 UK Speech Analytics Market by Deployment
12.3.2.8.3 UK Speech Analytics Market by Organization Size
12.3.2.8.4 UK Speech Analytics Market by Industry Vertical
12.3.2.9 Italy
12.3.2.9.1 Italy Speech Analytics Market by Type
12.3.2.9.2 Italy Speech Analytics Market by Deployment
12.3.2.9.3 Italy Speech Analytics Market by Organization Size
12.3.2.9.4 Italy Speech Analytics Market by Industry Vertical
12.3.2.10 Spain
12.3.2.10.1 Spain Speech Analytics Market by Type
12.3.2.10.2 Spain Speech Analytics Market by Deployment
12.3.2.10.3 Spain Speech Analytics Market by Organization Size
12.3.2.10.4 Spain Speech Analytics Market by Industry Vertical
12.3.2.11 Netherlands
12.3.2.11.1 Netherlands Speech Analytics Market by Type
12.3.2.11.2 Netherlands Speech Analytics Market by Deployment
12.3.2.11.3 Netherlands Speech Analytics Market by Organization Size
12.3.2.11.4 Netherlands Speech Analytics Market by Industry Vertical
12.3.2.12 Switzerland
12.3.2.12.1 Switzerland Speech Analytics Market by Type
12.3.2.12.2 Switzerland Speech Analytics Market by Deployment
12.3.2.12.3 Switzerland Speech Analytics Market by Organization Size
12.3.2.12.4 Switzerland Speech Analytics Market by Industry Vertical
12.3.2.13 Austria
12.3.2.13.1 Austria Speech Analytics Market by Type
12.3.2.13.2 Austria Speech Analytics Market by Deployment
12.3.2.13.3 Austria Speech Analytics Market by Organization Size
12.3.2.13.4 Austria Speech Analytics Market by Industry Vertical
12.3.2.14 Rest of Western Europe
12.3.2.14.1 Rest of Western Europe Speech Analytics Market by Type
12.3.2.14.2 Rest of Western Europe Speech Analytics Market by Deployment
12.3.2.14.3 Rest of Western Europe Speech Analytics Market by Organization Size
12.3.2.14.4 Rest of Western Europe Speech Analytics Market by Industry Vertical
12.4 Asia-Pacific
12.4.1 Asia Pacific Speech Analytics Market by Country
12.4.2 Asia Pacific Speech Analytics Market by Type
12.4.3 Asia Pacific Speech Analytics Market by Deployment
12.4.4 Asia Pacific Speech Analytics Market by Organization Size
12.4.5 Asia Pacific Speech Analytics Market by Industry Vertical
12.4.6 China
12.4.6.1 China Speech Analytics Market by Type
12.4.6.2 China Speech Analytics Market by Deployment
12.4.6.3 China Speech Analytics Market by Organization Size
12.4.6.4 China Speech Analytics Market by Industry Vertical
12.4.7 India
12.4.7.1 India Speech Analytics Market by Type
12.4.7.2 India Speech Analytics Market by Deployment
12.4.7.3 India Speech Analytics Market by Organization Size
12.4.7.4 India Speech Analytics Market by Industry Vertical
12.4.8 Japan
12.4.8.1 Japan Speech Analytics Market by Type
12.4.8.2 Japan Speech Analytics Market by Deployment
12.4.8.3 Japan Speech Analytics Market by Organization Size
12.4.8.4 Japan Speech Analytics Market by Industry Vertical
12.4.9 South Korea
12.4.9.1 South Korea Speech Analytics Market by Type
12.4.9.2 South Korea Speech Analytics Market by Deployment
12.4.9.3 South Korea Speech Analytics Market by Organization Size
12.4.9.4 South Korea Speech Analytics Market by Industry Vertical
12.4.10 Vietnam
12.4.10.1 Vietnam Speech Analytics Market by Type
12.4.10.2 Vietnam Speech Analytics Market by Deployment
12.4.10.3 Vietnam Speech Analytics Market by Organization Size
12.4.10.4 Vietnam Speech Analytics Market by Industry Vertical
12.4.11 Singapore
12.4.11.1 Singapore Speech Analytics Market by Type
12.4.11.2 Singapore Speech Analytics Market by Deployment
12.4.11.3 Singapore Speech Analytics Market by Organization Size
12.4.11.4 Singapore Speech Analytics Market by Industry Vertical
12.4.12 Australia
12.4.12.1 Australia Speech Analytics Market by Type
12.4.12.2 Australia Speech Analytics Market by Deployment
12.4.12.3 Australia Speech Analytics Market by Organization Size
12.4.12.4 Australia Speech Analytics Market by Industry Vertical
12.4.13 Rest of Asia-Pacific
12.4.13.1 Rest of Asia-Pacific Speech Analytics Market by Type
12.4.13.2 Rest of Asia-Pacific APAC Speech Analytics Market by Deployment
12.4.13.3 Rest of Asia-Pacific Speech Analytics Market by Organization Size
12.4.13.4 Rest of Asia-Pacific Speech Analytics Market by Industry Vertical
12.5 Middle East & Africa
12.5.1 Middle East
12.5.1.1 Middle East Speech Analytics Market by Country
12.5.1.2 Middle East Speech Analytics Market by Type
12.5.1.3 Middle East Speech Analytics Market by Deployment
12.5.1.4 Middle East Speech Analytics Market by Organization Size
12.5.1.5 Middle East Speech Analytics Market by Industry Vertical
12.5.1.6 UAE
12.5.1.6.1 UAE Speech Analytics Market by Type
12.5.1.6.2 UAE Speech Analytics Market by Deployment
12.5.1.6.3 UAE Speech Analytics Market by Organization Size
12.5.1.6.4 UAE Speech Analytics Market by Industry Vertical
12.5.1.7 Egypt
12.5.1.7.1 Egypt Speech Analytics Market by Type
12.5.1.7.2 Egypt Speech Analytics Market by Deployment
12.5.1.7.3 Egypt Speech Analytics Market by Organization Size
12.5.1.7.4 Egypt Speech Analytics Market by Industry Vertical
12.5.1.8 Saudi Arabia
12.5.1.8.1 Saudi Arabia Speech Analytics Market by Type
12.5.1.8.2 Saudi Arabia Speech Analytics Market by Deployment
12.5.1.8.3 Saudi Arabia Speech Analytics Market by Organization Size
12.5.1.8.4 Saudi Arabia Speech Analytics Market by Industry Vertical
12.5.1.9 Qatar
12.5.1.9.1 Qatar Speech Analytics Market by Type
12.5.1.9.2 Qatar Speech Analytics Market by Deployment
12.5.1.9.3 Qatar Speech Analytics Market by Organization Size
12.5.1.9.4 Qatar Speech Analytics Market by Industry Vertical
12.5.1.10 Rest of Middle East
12.5.1.10.1 Rest of Middle East Speech Analytics Market by Type
12.5.1.10.2 Rest of Middle East Speech Analytics Market by Deployment
12.5.1.10.3 Rest of Middle East Speech Analytics Market by Organization Size
12.5.1.10.4 Rest of Middle East Speech Analytics Market by Industry Vertical
12.5.2. Africa
12.5.2.1 Africa Speech Analytics Market by Country
12.5.2.2 Africa Speech Analytics Market by Type
12.5.2.3 Africa Speech Analytics Market by Deployment
12.5.2.4 Africa Speech Analytics Market by Organization Size
12.5.2.5 Africa Speech Analytics Market by Industry Vertical
12.5.2.6 Nigeria
12.5.2.6.1 Nigeria Speech Analytics Market by Type
12.5.2.6.2 Nigeria Speech Analytics Market by Deployment
12.5.2.6.3 Nigeria Speech Analytics Market by Organization Size
12.5.2.6.4 Nigeria Speech Analytics Market by Industry Vertical
12.5.2.7 South Africa
12.5.2.7.1 South Africa Speech Analytics Market by Type
12.5.2.7.2 South Africa Speech Analytics Market by Deployment
12.5.2.7.3 South Africa Speech Analytics Market by Organization Size
12.5.2.7.4 South Africa Speech Analytics Market by Industry Vertical
12.5.2.8 Rest of Africa
12.5.2.8.1 Rest of Africa Speech Analytics Market by Type
12.5.2.8.2 Rest of Africa Speech Analytics Market by Deployment
12.5.2.8.3 Rest of Africa Speech Analytics Market by Organization Size
12.5.2.8.4 Rest of Africa Speech Analytics Market by Industry Vertical
12.6. Latin America
12.6.1 Latin America Speech Analytics Market by Country
12.6.2 Latin America Speech Analytics Market by Type
12.6.3 Latin America Speech Analytics Market by Deployment
12.6.4 Latin America Speech Analytics Market by Organization Size
12.6.5 Latin America Speech Analytics Market by Industry Vertical
12.6.6 Brazil
12.6.6.1 Brazil Speech Analytics Market by Type
12.6.6.2 Brazil Africa Speech Analytics Market by Deployment
12.6.6.3 Brazil Speech Analytics Market by Organization Size
12.6.6.4 Brazil Speech Analytics Market by Industry Vertical
12.6.7 Argentina
12.6.7.1 Argentina Speech Analytics Market by Type
12.6.7.2 Argentina Speech Analytics Market by Deployment
12.6.7.3 Argentina Speech Analytics Market by Organization Size
12.6.7.4 Argentina Speech Analytics Market by Industry Vertical
12.6.8 Colombia
12.6.8.1 Colombia Speech Analytics Market by Type
12.6.8.2 Colombia Speech Analytics Market by Deployment
12.6.8.3 Colombia Speech Analytics Market by Organization Size
12.6.8.4 Colombia Speech Analytics Market by Industry Vertical
12.6.9 Rest of Latin America
12.6.9.1 Rest of Latin America Speech Analytics Market by Type
12.6.9.2 Rest of Latin America Speech Analytics Market by Deployment
12.6.9.3 Rest of Latin America Speech Analytics Market by Organization Size
12.6.9.4 Rest of Latin America Speech Analytics Market by Industry Vertical
13 Company profile
13.1 LivePerson, Inc.
13.1.1 Company Overview
13.1.2 Financials
13.1.3Product/Services/Offerings
13.1.4 SWOT Analysis
13.1.5 The SNS View
13.2 Verint Systems
13.2.1 Company Overview
13.2.2 Financials
13.2.3Product/Services/Offerings
13.2.4 SWOT Analysis
13.2.5 The SNS View
13.3 Call Miner
13.3.1 Company Overview
13.3.2 Financials
13.3.3Product/Services/Offerings
13.3.4 SWOT Analysis
13.3.5 The SNS View
13.4 Nexidia
13.4.1 Company Overview
13.4.2 Financials
13.4.3Product/Services/Offerings
13.4.4 SWOT Analysis
13.4.5 The SNS View
13.5 Genesys
13.5.1 Company Overview
13.5.2 Financials
13.5.3Product/Services/Offerings
13.5.4 SWOT Analysis
13.5.5 The SNS View
13.6 Avaya Inc.
13.6.1 Company Overview
13.6.2 Financials
13.6.3Product/Services/Offerings
13.6.4 SWOT Analysis
13.6.5 The SNS View
13.7 Nice Systems
13.7.1 Company Overview
13.7.2 Financials
13.7.3Product/Services/Offerings
13.7.4 SWOT Analysis
13.7.5 The SNS View
13.8 Gnani Innovations Private Limited.
13.8.1 Company Overview
13.8.2 Financial
13.8.3Product/Services/Offerings
13.8.4 SWOT Analysis
13.8.5 The SNS View
13.9 Amazon Web Services, Inc.
13.9.1 Company Overview
13.9.2 Financials
13.9.3 Product/Service/Offerings
13.9.4 SWOT Analysis
13.9.5 The SNS View
13.10 Micro Focus
13.10.1 Company Overview
13.10.2 Financials
13.10.3 Product/Service/Offerings
13.10.4 SWOT Analysis
13.10.5 The SNS View
14. Competitive Landscape
14.1 Competitive Benchmarking
14.2 Company Share Analysis
14.3 Recent Developments
14.3.1 Industry News
14.3.2 Company News
14.3.3 Mergers & Acquisitions
15. USE Cases and Best Practices
16. Conclusion
An accurate research report requires proper strategizing as well as implementation. There are multiple factors involved in the completion of good and accurate research report and selecting the best methodology to compete the research is the toughest part. Since the research reports we provide play a crucial role in any company’s decision-making process, therefore we at SNS Insider always believe that we should choose the best method which gives us results closer to reality. This allows us to reach at a stage wherein we can provide our clients best and accurate investment to output ratio.
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The 5 steps process:
Step 1: Secondary Research:
Secondary Research or Desk Research is as the name suggests is a research process wherein, we collect data through the readily available information. In this process we use various paid and unpaid databases which our team has access to and gather data through the same. This includes examining of listed companies’ annual reports, Journals, SEC filling etc. Apart from this our team has access to various associations across the globe across different industries. Lastly, we have exchange relationships with various university as well as individual libraries.
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Consultants are those set of people who have at least 12 years of experience and expertise within the industry whereas Subject Matter Experts are those with at least 15 years of experience behind their back within the same space. The data with the help of two main processes i.e., FGDs (Focused Group Discussions) and IDs (Individual Discussions). This gives us a 3rd party nonbiased primary view of the market scenario making it a more dependable one while collation of the data pointers.
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After all the data collection and validation our team does a final level of quality check and quality assurance to get rid of any unwanted or undesired mistakes. This might include but not limited to getting rid of the any typos, duplication of numbers or missing of any important information. The people involved in this process include technical content writers, research heads and graphics people. Once this process is completed the title gets uploader on our platform for our clients to read it.
Step 5: Final QC/QA Process:
This is the last process and comes when the client has ordered the study. In this process a final QA/QC is done before the study is emailed to the client. Since we believe in giving our clients a good experience of our research studies, therefore, to make sure that we do not lack at our end in any way humanly possible we do a final round of quality check and then dispatch the study to the client.
The Green Data Center Market size was USD 68.4 billion in 2022 and is expected to Reach USD 294.1 billion by 2030 and grow at a CAGR of 20 % over the forecast period of 2023-2030.
The Digital Logistics Market size was USD 25.8 billion in 2022 and is expected to Reach USD 124.9 billion by 2030 and grow at a CAGR of 21.8 % over the forecast period of 2023-2030
Private 5G Network Market is anticipated to develop at a CAGR of 44.32% from 2023 to 2030, from a value of USD 1.35 billion in 2022 to USD 25.40 billion in 2030.
The Home Automation Market size was valued at USD 64.65 billion in 2022 and is expected to grow to USD 448.66 billion by 2030 and grow at a CAGR of 27.4 % over the forecast period of 2023-2030.
The Passenger Service System Market size was valued at USD 8.62 billion in 2022, It is expected to hit USD 18.49 billion by 2030 and grow at a CAGR of 10.01% over the forecast period of 2023-2030.
The Cloud Supply Chain Management Market size was valued at USD 9.13 Bn in 2022 and is expected to reach USD 36.98 Bn by 2030, and grow at a CAGR of 19.1% over the forecast period 2023-2030.
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