Report Id: SNS/ICT/2107 | June 2022 | Region: Global | 130 Pages
Report Scope & Overview:
Workforce Management Market size was valued at USD 6.99 Bn in 2022 and is expected to reach USD 14.73 Bn by 2030, and grow at a CAGR of 9.77% over the forecast period 2023-2030.
Workforce management is a collection of practices that assist a business in efficiently managing its engaged workforce. Workforce management software provides a variety of functions that vary based on the client's needs; for example, accurate timesheet processing, hassle-free compliance, end-to-end accounting, timely auto-generated invoicing, employee engagement solutions, financial tracking, and others. Many workforce management technologies are used by businesses to strategically maximize staff productivity, allowing them to guarantee that all resources are utilized to their full potential and are in the right place at the right time.
Workforce optimization may be accomplished through many methods such as performance monitoring, time and attendance tracking, scheduling, and demand projection. Furthermore, labor optimization may be done while simplifying remote working with the adoption of workforce management software and services.
MARKET DYNAMICS:
KEY DRIVERS:
There is an increasing demand for workforce efficiency and mobile apps.
Cloud-based workforce management systems are becoming more popular.
RESTRAINTS:
Concerns about the privacy and security of employee data distributed on the cloud.
OPPORTUNITY:
Enterprises are increasingly required to make educated judgments.
SME usage of personnel management systems is increasing.
CHALLENGES:
Implementing an efficient mobile workforce
Because of the integration of new technology, unstructured data formats have emerged.
IMPACT OF COVID-19:
The COVID-19 epidemic has raised demand for agile workplace technology, and many businesses are attempting to achieve a compromise between high performance and ease-of-use solutions. Labor mobile applications are rapidly being utilised because they reduce the expense of the additional system required for workforce management. With features such as real-time notifications, job scheduling, attendance monitoring, and many more, workforce management software is likely to gain momentum and promote market growth throughout the projection period.
Adopting software-based solutions will help them prioritize building remote technology capabilities, analyze the impact on global mobility and business continuity, and assist enterprises to manage staff productivity by establishing a remote working mode. As a result, identifying essential jobs and developing interim succession plans have become critical duties for corporate executives. Organizations may use workforce solutions to construct short- and long-term plans for scenario-building, succession plans, decision rights in the case of changing accountabilities, and an escalation matrix for critical choices.
MARKET ESTIMATION:
Time and attendance management systems, for example, have been used in a variety of sectors for quite some time and are projected to develop steadily in the future. These solutions are widely employed in labor-intensive industries such as manufacturing, healthcare, and retail, and they will continue to gain clients in the future years. While the embedded analytics category is projected to gain traction quickly, the absence management segment is expected to increase at a solid rate throughout the projection period. This expansion can be ascribed to the necessity for compliance with government regulatory rules, which change often and vary by area.
The cloud is the favored deployment choice for workforce solutions in the sector, owing to its flexibility, cost savings, and ease of operation. Furthermore, marketing efforts by prominent solution providers have been essential in establishing the cloud as a practical and simplified deployment choice among sectors with a conventional view. The on-premise deployment sector is likely to lose significant market share to cloud deployment over the next few years. The market is expected to continue its dominance in undeveloped nations where technology is implemented at a slower rate. As a substantial number of labor-management solution customers lag in technology adoption, the cloud deployment sector is predicted to rise in the latter half of the projection period.
In 2021, the retail application category held the highest market share, followed by the healthcare segment. The segment's labor-intensive character has been a key contributor in the development of workforce management solutions in these sectors. Time and attendance and absence management solutions are likewise in great demand in these application areas. Over the forecast period, the banks, financial services, and insurance (BFSI) category is expected to develop the quickest in the labor-management market. The industry's need for labor scheduling and labor budgeting solutions has been expanding, and this is a primary driver of the BFSI segment's growing revenue share.
KEY MARKET SEGMENTS:
by Components:
Solution
Services
by Application:
Sales and Marketing Management
Customer Experience Management
Competitive Intelligence
Risk Management and Fraud Detection
Public Safety and Law Enforcement
Others
by Deployment Mode:
Cloud
On-premises
by Analytics Type:
Predictive Analytics
Prescriptive Analytics
Diagnostic Analytics
Descriptive Analytics
by Vertical:
BFSI
Retail, and Consumer Goods
Government and Public Sector
Healthcare and Life Sciences
IT and Telecom
Media and Entertainment
Travel and Hospitality
Others
by Organization Size:
Large Enterprises
Small and Medium-sized Enterprises (SMEs)
REGIONAL ANALYSIS:
North America is predicted to have the largest global workforce management market size, while Asia Pacific is expected to develop at the fastest CAGR during the forecast period. North America is predicted to be the region that adopts the most workforce management solutions and services. The United States and Canada are dominating the North American market in the forecasting period. Enterprises in the area are the most forward-thinking in terms of AI, machine learning, and cloud use, propelling the market growth. Because of the rising need for intelligent workforce management solutions, the Asia Pacific region is likely to be the market's fastest-growing area.
REGIONAL COVERAGE:
North America
USA
Canada
Mexico
Europe
Germany
UK
France
Italy
Spain
The Netherlands
Rest of Europe
Asia-Pacific
Japan
south Korea
China
India
Australia
Rest of Asia-Pacific
The Middle East & Africa
Israel
UAE
South Africa
Rest of Middle East & Africa
Latin America
Brazil
Argentina
Rest of Latin America
KEY PLAYERS:
The major key players are Adp, LLC., Infor, international business machines corporation, Kronos incorporated, Oracle corporation, Sap Se, Sumtotal systems, LLC, Verint systems inc., Workday, inc., and Workforce Software, LLC.
Report Attributes | Details |
Market Size in 2022 | US$ 6.99 Bn |
Market Size by 2030 | US$ 14.73 Bn |
CAGR | CAGR of 9.77% From 2023 to 2030 |
Base Year | 2022 |
Forecast Period | 2023-2030 |
Historical Data | 2020-2021 |
Report Scope & Coverage | Market Size, Segments Analysis, Competitive Landscape, Regional Analysis, DROC & SWOT Analysis, Forecast Outlook |
Key Segments |
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Regional Analysis/Coverage | North America (USA, Canada, Mexico), Europe (Germany, UK, France, Italy, Spain, Netherlands, Rest of Europe), Asia-Pacific (Japan, South Korea, China, India, Australia, Rest of Asia-Pacific), The Middle East & Africa (Israel, UAE, South Africa, Rest of Middle East & Africa), Latin America (Brazil, Argentina, Rest of Latin America) |
Company Profiles | Adp, LLC., Infor, international business machines corporation, Kronos incorporated, Oracle corporation, Sap Se, Sumtotal systems, LLC, Verint systems inc., Workday, inc., and Workforce Software, LLC |
Key Drivers |
|
Challenges |
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Frequently Asked Questions (FAQ) :
Ans: - The Workforce Management Market size was valued at USD6.37Bn in 2021.
Ans: - There is an increasing demand for workforce efficiency and mobile apps and cloud-based workforce management systems are becoming more popular.
Ans: - Asia Pacific is expected to develop at the fastest CAGR during the forecast period.
Ans: - The major key players are Adp, LLC., Infor, international business machines corporation, Kronos incorporated, Oracle corporation, Sap Se, Sumtotal systems, LLC, Verint systems inc., Workday, inc., and Workforce Software, LLC.
Ans: - The study includes a comprehensive analysis of Workforce management Market trends, as well as present and future market forecasts. DROC analysis, as well as impact analysis for the projected period. Porter's five forces analysis aids in the study of buyer and supplier potential as well as the competitive landscape etc.
Table of Contents
1. Introduction
1.1 Market Definition
1.2 Scope
1.3 Research Assumptions
2. Research Methodology
3. Market Dynamics
3.1 Drivers
3.2 Restraints
3.3 Opportunities
3.4 Challenges
4. Impact Analysis
4.1 COVID-19 Impact Analysis
4.2 Impact of the Ukraine- Russia war
5. Value Chain Analysis
6. Porter’s 5 forces model
7. PEST Analysis
8. Workforce Management Market Segmentation, by Components
8.1 Solution
8.2 Services
9. Workforce Management Market Segmentation, by Application
9.1 Sales and Marketing Management
9.2 Customer Experience Management
9.3 Competitive Intelligence
9.4 Risk Management and Fraud Detection
9.5 Public Safety and Law Enforcement
9.6 Others
10. Workforce Management Market Segmentation, by Deployment Mode
10.1 Cloud
10.2 On-premises
11. Workforce Management Market Segmentation, by Analytics Type
11.1 Predictive Analytics
11.2 Prescriptive Analytics
11.3 Diagnostic Analytics
11.4 Descriptive Analytics
12. Workforce Management Market Segmentation, by Vertical
12.1 BFSI
12.2 Retail, and Consumer Goods
12.3 Government and Public Sector
12.4 Healthcare and Life Sciences
12.5 IT and Telecom
12.6 Media and Entertainment
12.7 Travel and Hospitality
12.8 Others
13. Workforce Management Market Segmentation, by Organization Size
13.1 Large Enterprises
13.2 Small and Medium-sized Enterprises (SMEs)
14. Regional Analysis
14.1 Introduction
14.2 North America
14.2.1 USA
14.2.2 Canada
14.2.3 Mexico
14.3 Europe
14.3.1 Germany
14.3.2 UK
14.3.3 France
14.3.4 Italy
14.3.5 Spain
14.3.6 The Netherlands
14.3.7 Rest of Europe
14.3. Asia-Pacific
14.4.1 Japan
14.4.2 South Korea
14.4.3 China
14.4.4 India
14.4.5 Australia
14.4.6 Rest of Asia-Pacific
14.5 The Middle East & Africa
14.5.1 Israel
14.5.2 UAE
14.5.3 South Africa
14.5.4 Rest
14.6 Latin America
14.6.1 Brazil
14.6.2 Argentina
14.6.3 Rest of Latin America
15. Company Profiles
15.1 SAS Institute
15.1.1 Financial
15.1.2 Products/ Services Offered
15.1.3 SWOT Analysis
15.1.4 The SNS view
15.2 Salesforce.com
15.3 GoodData
15.4 HootSuite Media
15.5 Tableau Software
15.6 IBM Corporation
15.7 Oracle Corporation
15.8 Adobe Systems
15.9 SAP SE
15.10 SAP SE
16. Competitive Landscape
16.1 Competitive Benchmarking
16.2 Market Share Analysis
16.3 Recent Developments
17. Conclusion
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