The Business Process Automation Market size was USD 12.3 billion in 2022 and is expected to Reach USD 31.5 billion by 2030 and grow at a CAGR of 12.5 % over the forecast period of 2023-2030.
Business process automation is the use of technology to automate repetitive and manual tasks in a business process. BPA can help businesses to improve their efficiency, productivity, and profitability. Some examples of business processes that can be automated include BPA can be used to automate tasks such as answering customer questions, processing orders, and generating invoices. The sales & Marketing Automation segment dominated the global business process automation market by business function in 2019. Decision management software helps businesses to automate decision-making processes. Decision management software is a growing segment of the BPA market. the support and maintenance segment is expected to be a larger contributor to the business process automation market growth during the forecast period. BPA can be used to automate tasks such as onboarding new employees, managing benefits, and tracking timesheets. It can also automate tasks such as processing payments, reconciling accounts, and generating reports. BPA is used in manufacturing to automate tasks such as production scheduling, inventory management, and quality control. BPA is used in retail to automate tasks such as order processing, inventory management, and customer service. Businesses are constantly looking for ways to reduce costs and improve efficiency. Business process automation can help businesses to achieve these goals by automating repetitive and manual tasks. AI and ML are being increasingly used in business process automation. These technologies can help businesses to automate more complex tasks and make better decisions. Businesses are under pressure to improve their customer experience. Business process automation can help businesses to improve their customer experience by automating tasks such as customer service and order processing.
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KEY DRIVERS
Increased adoption of cloud computing
Growing demand for cost savings and efficiency
Cloud computing is becoming increasingly popular, and this is leading to the growth of the business process automation market. Cloud-based BPM solutions are more scalable and cost-effective than on-premises solutions, making them a good option for businesses of all sizes.
RESTRAIN
Resistance to change
There is a shortage of skilled resources in the business process automation market.
There can be resistance to change from employees who are used to doing things the old way. Businesses need to be prepared to manage this resistance in order to successfully implement BPM solutions.
OPPORTUNITY
Growth of the digital economy
Development of new technologies will create new opportunities for businesses to automate their processes and improve their efficiency.
The digital economy is growing rapidly, and this is creating new opportunities for business process automation. Businesses in the digital economy need to be able to automate their processes in order to stay competitive.
CHALLENGES
Compliance requirements
Business processes can be complex and difficult to automate. This can be a challenge for businesses that are new to BPM.
Businesses need to be aware of the compliance requirements that apply to their industry when implementing BPM solutions. This can be a challenge, as compliance requirements can vary from country to country.
The Russian-Ukraine war has had a significant impact on the business process automation market. The war has caused economic uncertainty and supply chain disruptions, which has led to increased demand for BPA solutions. Businesses are looking to automate their processes in order to reduce costs and improve efficiency in the face of these challenges. Increased demand for cloud-based BPA solutions, Increased investment in AI and ML, and Shift in focus to cybersecurity. UiPath is a leading provider of BPA solutions. The company's stock price fell by 20% in the days following the start of the war. This was due to concerns about the company's exposure to the Russian market. UiPath has a number of customers in Russia, and the war has disrupted the company's ability to operate in the country. Pegasystems is another leading provider of BPA solutions. The company's stock price fell by 10% in the days following the start of the war. The war has also led to an increase in investment in AI and ML for BPA, as businesses are looking to use these technologies to improve their efficiency and resilience.
IMPACT OF ONGOING RECESSION
The ongoing recession is likely to have a mixed impact on the business process automation market. On the one hand, businesses are looking to cut costs and improve efficiency, which could lead to increased demand for BPA solutions. On the other hand, businesses may be hesitant to invest in new technologies during a recession, which could dampen demand for BPA solutions. UiPath, a leading provider of BPA solutions, announced on July 1, 2023, that it is laying off 500 employees. The layoffs are a result of the impact of the recession on the BPA market. UiPath said that it is taking steps to ensure that we are best positioned for long-term growth and success. IBM is a multinational technology company that offers a variety of BPA solutions. The company's stock price fell by 20% in the first quarter of 2023. This was also due to concerns about the impact of the recession on the BPA market. IBM's customers include businesses of all sizes, but the company's largest customers are large enterprises. These businesses are likely to be more cautious about investing in new technologies during a recession.
By Component
Platforms
Services
By Business Function
Human Resource Automation
Sales & Marketing Automation
Customer Service Support Automation
Supply Chain Management Automation
By Organization Size
Large Enterprise
Small and Medium Size Enterprise
By Vertical
IT
Telecom
Healthcare
Utilities
BFSI
Others
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North America
USA
Canada
Mexico
Europe
Eastern Europe
Poland
Romania
Hungary
Turkey
Rest of Eastern Europe
Western Europe
Germany
France
UK
Italy
Spain
Netherlands
Switzerland
Austria
Rest of Western Europe
Asia Pacific
China
India
Japan
South Korea
Vietnam
Singapore
Australia
Rest of Asia Pacific
Middle East & Africa
Middle East
UAE
Egypt
Saudi Arabia
Qatar
Rest of the Middle East
Africa
Nigeria
South Africa
Rest of Africa
Latin America
Brazil
Argentina
Colombia
Rest of Latin America
REGIONAL ANALYSIS
In 2022, North America had the largest share with more than 35%. The world's largest economy, quick adoption of new technology, and the presence of important corporations like Appian Corporation, Genpact, and International Business Machine Corporation, among others, are all contributing factors to the rise of this region. The USA is considered one of the most lucrative markets for factory automation and industrial control systems, driven by industry 4.0 technology. According to the most recent statistics released by the U.S. Census Bureau in 2019, there are about 6.1 million employer enterprises in the United States. Additionally, a lot of firms in the region have made it possible for BPA to be widely used, fostering the expansion of the North American region. From 2023 to 2030, Asia Pacific is expected to see the greatest CAGR of more than 20%.
The highest CAGR of more than 20% is anticipated for Asia Pacific between 2023 and 2030. Rising economies like India, which is going through a significant digitization shift, might be blamed for the expansion of this region. In addition, the region is home to some of the world's most developed economies, such as China, Japan, and South Korea, which have been eager to adopt new technologies and hence propel the market's expansion. Due to their prominence as global manufacturing hubs, China and India have helped BPA become more widely used in the region's manufacturing sectors, which has fueled its development. Demand in the Asia-Pacific region is expected to grow by 4.0X from 2022 to 2030. India is seen as a significant opportunity for the Business Process Automation market. Key players in the Asia-Pacific market include Kissflow, Newgen Software, and more.
The major players in the Business Process Automation Market are Accenture, Appian Corporation, BP Logix, Inc., Genpact, Infosys Limited, International Business Machines Corporation, Kissflow Inc., Nintex Global Ltd., Open Text Corporation, and other players
Nintex Global Ltd: In July 27, 2023, Nintex Global Ltd. announced that it has acquired Process Street, a low-code workflow automation platform. The acquisition will help Nintex expand its reach into the small and medium-sized business market.
Microsoft: In May 10, 2023, Microsoft announced that it is acquiring Power Automate from UiPath. This acquisition will give Microsoft a major foothold in the business process automation market.
| Report Attributes | Details |
| Market Size in 2022 | US$ 12.3 Bn |
| Market Size by 2030 | US$ 31.5 Bn |
| CAGR | CAGR of 12.5 % From 2023 to 2030 |
| Base Year | 2022 |
| Forecast Period | 2023-2030 |
| Historical Data | 2020-2021 |
| Report Scope & Coverage | Market Size, Segments Analysis, Competitive Landscape, Regional Analysis, DROC & SWOT Analysis, Forecast Outlook |
| Key Segments | • By Component (Platforms, Services) • By Business Function (Human Resource Automation, Sales & Marketing Automation, Customer Service Support Automation, Supply Chain Management Automation,) • By Organization Size (Large Enterprises, Small & Medium Enterprises) • By Vertical (IT, Telecom, Healthcare, Utilities, BFSI, Others) |
| Regional Analysis/Coverage | North America (US, Canada, Mexico), Europe (Eastern Europe [Poland, Romania, Hungary, Turkey, Rest of Eastern Europe] Western Europe] Germany, France, UK, Italy, Spain, Netherlands, Switzerland, Austria, Rest of Western Europe]). Asia Pacific (China, India, Japan, South Korea, Vietnam, Singapore, Australia, Rest of Asia Pacific), Middle East & Africa (Middle East [UAE, Egypt, Saudi Arabia, Qatar, Rest of Middle East], Africa [Nigeria, South Africa, Rest of Africa], Latin America (Brazil, Argentina, Colombia Rest of Latin America) |
| Company Profiles | Accenture, Appian Corporation, BP Logix, Inc., Genpact, Infosys Limited, International Business Machines Corporation, Kissflow Inc., Nintex Global Ltd., Open Text Corporation |
| Key Drivers | • Increased adoption of cloud computing • Growing demand for cost savings and efficiency |
| Market Restraints | • Resistance to change • There is a shortage of skilled resources in the business process automation market. |
Ans. The Compound Annual Growth rate for Business Process Automation Market over the forecast period is 12.5 %.
Ans. USD 31.5 Billion is the Company's projected Business Process Automation Market size by 2030.
Ans. Business process automation is the use of technology to automate repeatable and repetitive manual tasks in order to streamline workflows and improve operational efficiency.
Ans. Accounts Payable automation, Capital Project Management automation, Document Management automation, and Expense Report Software automation are some major eg. of BPA.
Ans. Companies can determine which processes to automate by identifying areas in need of improvement, prioritizing processes, considering automation opportunities, finding the perfect balance between automation and human operation, and utilizing process mining. It is important to assess your organization's specific needs, processes, and goals to determine if BPA software aligns with your requirements and can bring value to your operations.
TABLE OF CONTENTS
1. Introduction
1.1 Market Definition
1.2 Scope
1.3 Research Assumptions
2. Research Methodology
3. Market Dynamics
3.1 Drivers
3.2 Restraints
3.3 Opportunities
3.4 Challenges
4. Impact Analysis
4.1 Impact of Ukraine- Russia War
4.2 Impact of Recession
4.2.2.1 US
4.2.2.2 Canada
4.2.2.3 Germany
4.2.2.4 France
4.2.2.5 United Kingdom
4.2.2.6 China
4.2.2.7 Japan
4.2.2.8 South Korea
4.2.2.9 Rest of the World
5. Value Chain Analysis
6. Porter’s 5 forces model
7. PEST Analysis
8. Business Process Automation Market Segmentation, by Component
8.1 Platforms
8.2 Services
9. Business Process Automation Market Segmentation, by Business Function
9.1 Human Resource Automation
9.2 Sales & Marketing Automation
9.3 Customer Service Support Automation
9.4 Supply Chain Management Automation
10. Business Process Automation Market Segmentation, by Organization Size
10.1 Large Enterprise
10.2 Small and Medium Size Enterprise
11. Business Process Automation Market Segmentation, by Vertical
11.1 IT
11.2 Telecom
11.3 Healthcare
11.4 Utilities
11.5 BFSI
11.6 Others
12. Regional Analysis
12.1 Introduction
12.2 North America
12.2.1 North America Business Process Automation Market by Country
12.2.2North America Business Process Automation Market by Component
12.2.3 North America Business Process Automation Market by Business Function
12.2.4 North America Business Process Automation Market by Organization Size
12.2.5 North America Business Process Automation Market by Vertical
12.2.6 USA
12.2.6.1 USA Business Process Automation Market by Component
12.2.6.2 USA Business Process Automation Market by Business Function
12.2.6.3 USA Business Process Automation Market by Organization Size
12.2.6.4 USA Business Process Automation Market by Vertical
12.2.7 Canada
12.2.7.1 Canada Business Process Automation Market by Component
12.2.7.2 Canada Business Process Automation Market by Business Function
12.2.7.3 Canada Business Process Automation Market by Organization Size
12.2.7.4 Canada Business Process Automation Market by Vertical
12.2.8 Mexico
12.2.8.1 Mexico Business Process Automation Market by Component
12.2.8.2 Mexico Business Process Automation Market by Business Function
12.2.8.3 Mexico Business Process Automation Market by OrganizationSize
12.2.8.4 Mexico Business Process Automation Market by Vertical
12.3 Europe
12.3.1 Eastern Europe
12.3.1.1 Eastern Europe Business Process Automation Market by Country
12.3.1.2 Eastern Europe Business Process Automation Market by Component
12.3.1.3 Eastern Europe Business Process Automation Market by Business Function
12.3.1.4 Eastern Europe Business Process Automation Market by Organization Size
12.3.1.5 Eastern Europe Business Process Automation Market by Vertical
12.3.1.6 Poland
12.3.1.6.1 Poland Business Process Automation Market by Component
12.3.1.6.2 Poland Business Process Automation Market by Business Function
12.3.1.6.3 Poland Business Process Automation Market by Organization Size
12.3.1.6.4 Poland Business Process Automation Market by Vertical
12.3.1.7 Romania
12.3.1.7.1 Romania Business Process Automation Market by Component
12.3.1.7.2 Romania Business Process Automation Market by Business Function
12.3.1.7.3 Romania Business Process Automation Market by Organization Size
12.3.1.7.4 Romania Business Process Automation Market by Vertical
12.3.1.8 Hungary
12.3.1.8.1 Hungary Business Process Automation Market by Component
12.3.1.8.2 Hungary Business Process Automation Market by Business Function
12.3.1.8.3 Hungary Business Process Automation Market by Organization Size
12.3.1.8.4 Hungary Business Process Automation Market by Vertical
12.3.1.9 Turkey
12.3.1.9.1 Turkey Business Process Automation Market by Component
12.3.1.9.2 Turkey Business Process Automation Market by Business Function
12.3.1.9.3 Turkey Business Process Automation Market by Organization Size
12.3.1.9.4 Turkey Business Process Automation Market by Vertical
12.3.1.10 Rest of Eastern Europe
12.3.1.10.1 Rest of Eastern Europe Business Process Automation Market by Component
12.3.1.10.2 Rest of Eastern Europe Business Process Automation Market by Business Function
12.3.1.10.3 Rest of Eastern Europe Business Process Automation Market by Organization Size
12.3.1.10.4 Rest of Eastern Europe Business Process Automation Market by Vertical
12.3.2 Western Europe
12.3.2.1 Western Europe Business Process Automation Market by Country
12.3.2.2 Western Europe Business Process Automation Market by Component
12.3.2.3 Western Europe Business Process Automation Market by Business Function
12.3.2.4 Western Europe Business Process Automation Market by Organization Size
12.3.2.5 Western Europe Business Process Automation Market by Vertical
12.3.2.6 Germany
12.3.2.6.1 Germany Business Process Automation Market by Component
12.3.2.6.2 Germany Business Process Automation Market by Business Function
12.3.2.6.3 Germany Business Process Automation Market by Organization Size
12.3.2.6.4 Germany Business Process Automation Market by Vertical
12.3.2.7 France
12.3.2.7.1 France Business Process Automation Market by Component
12.3.2.7.2 France Business Process Automation Market by Business Function
12.3.2.7.3 France Business Process Automation Market by Organization Size
12.3.2.7.4 France Business Process Automation Market by Vertical
12.3.2.8 UK
12.3.2.8.1 UK Business Process Automation Market by Component
12.3.2.8.2 UK Business Process Automation Market by Business Function
12.3.2.8.3 UK Business Process Automation Market by Organization Size
12.3.2.8.4 UK Business Process Automation Market by Vertical
12.3.2.9 Italy
12.3.2.9.1 Italy Business Process Automation Market by Component
12.3.2.9.2 Italy Business Process Automation Market by Business Function
12.3.2.9.3 Italy Business Process Automation Market by Organization Size
12.3.2.9.4 Italy Business Process Automation Market by Vertical
12.3.2.10 Spain
12.3.2.10.1 Spain Business Process Automation Market by Component
12.3.2.10.2 Spain Business Process Automation Market by Business Function
12.3.2.10.3 Spain Business Process Automation Market by Organization Size
12.3.2.10.4 Spain Business Process Automation Market by Vertical
12.3.2.11 Netherlands
12.3.2.11.1 Netherlands Business Process Automation Market by Component
12.3.2.11.2 Netherlands Business Process Automation Market by Business Function
12.3.2.11.3 Netherlands Business Process Automation Market by Organization Size
12.3.2.11.4 Netherlands Business Process Automation Market by Vertical
12.3.2.12 Switzerland
12.3.2.12.1 Switzerland Business Process Automation Market by Component
12.3.2.12.2 Switzerland Business Process Automation Market by Business Function
12.3.2.12.3 Switzerland Business Process Automation Market by Organization Size
12.3.2.12.4 Switzerland Business Process Automation Market by Vertical
12.3.2.13 Austria
12.3.2.13.1 Austria Business Process Automation Market by Component
12.3.2.13.2 Austria Business Process Automation Market by Business Function
12.3.2.13.3 Austria Business Process Automation Market by Organization Size
12.3.2.13.4 Austria Business Process Automation Market by Vertical
12.3.2.14 Rest of Western Europe
12.3.2.14.1 Rest of Western Europe Business Process Automation Market by Component
12.3.2.14.2 Rest of Western Europe Business Process Automation Market by Business Function
12.3.2.14.3 Rest of Western Europe Business Process Automation Market by Organization Size
12.3.2.14.4 Rest of Western Europe Business Process Automation Market by Vertical
12.4 Asia-Pacific
12.4.1 Asia Pacific Business Process Automation Market by Country
12.4.2 Asia Pacific Business Process Automation Market by Component
12.4.3 Asia Pacific Business Process Automation Market by Business Function
12.4.4 Asia Pacific Business Process Automation Market by Organization Size
12.4.5 Asia Pacific Business Process Automation Market by Vertical
12.4.6 China
12.4.6.1 China Business Process Automation Market by Component
12.4.6.2 China Business Process Automation Market by Business Function
12.4.6.3 China Business Process Automation Market by Organization Size
12.4.6.4 China Business Process Automation Market by Vertical
12.4.7 India
12.4.7.1 India Business Process Automation Market by Component
12.4.7.2 India Business Process Automation Market by Business Function
12.4.7.3 India Business Process Automation Market by Organization Size
12.4.7.4 India Business Process Automation Market by Vertical
12.4.8 Japan
12.4.8.1 Japan Business Process Automation Market by Component
12.4.8.2 Japan Business Process Automation Market by Business Function
12.4.8.3 Japan Business Process Automation Market by Organization Size
12.4.8.4 Japan Business Process Automation Market by Vertical
12.4.9 South Korea
12.4.9.1 South Korea Business Process Automation Market by Component
12.4.9.2 South Korea Business Process Automation Market by Business Function
12.4.9.3 South Korea Business Process Automation Market by Organization Size
12.4.9.4 South Korea Business Process Automation Market by Vertical
12.4.10 Vietnam
12.4.10.1 Vietnam Business Process Automation Market by Component
12.4.10.2 Vietnam Business Process Automation Market by Business Function
12.4.10.3 Vietnam Business Process Automation Market by Organization Size
12.4.10.4 Vietnam Business Process Automation Market by Vertical
12.4.11 Singapore
12.4.11.1 Singapore Business Process Automation Market by Component
12.4.11.2 Singapore Business Process Automation Market by Business Function
12.4.11.3 Singapore Business Process Automation Market by Organization Size
12.4.11.4 Singapore Business Process Automation Market by Vertical
12.4.12 Australia
12.4.12.1 Australia Business Process Automation Market by Component
12.4.12.2 Australia Business Process Automation Market by Business Function
12.4.12.3 Australia Business Process Automation Market by Organization Size
12.4.12.4 Australia Business Process Automation Market by Vertical
12.4.13 Rest of Asia-Pacific
12.4.13.1 Rest of Asia-Pacific Business Process Automation Market by Component
12.4.13.2 Rest of Asia-Pacific Business Process Automation Market by Business Function
12.4.13.3 Rest of Asia-Pacific Business Process Automation Market by Organization Size
12.4.13.4 Rest of Asia-Pacific Business Process Automation Market by Vertical
12.5 Middle East & Africa
12.5.1 Middle East
12.5.1.1 Middle East Business Process Automation Market by Country
12.5.1.2 Middle East Business Process Automation Market by Component
12.5.1.3 Middle East Business Process Automation Market by Business Function
12.5.1.4 Middle East Business Process Automation Market by Organization Size
12.5.1.5 Middle East Business Process Automation Market by Vertical
12.5.1.6 UAE
12.5.1.6.1 UAE Business Process Automation Market by Component
12.5.1.6.2 UAE Business Process Automation Market by Business Function
12.5.1.6.3 UAE Business Process Automation Market by Organization Size
12.5.1.6.4 UAE Business Process Automation Market by Vertical
12.5.1.7 Egypt
12.5.1.7.1 Egypt Business Process Automation Market by Component
12.5.1.7.2 Egypt Business Process Automation Market by Business Function
12.5.1.7.3 Egypt Business Process Automation Market by Organization Size
12.5.1.7.4 Egypt Business Process Automation Market by Vertical
12.5.1.8 Saudi Arabia
12.5.1.8.1 Saudi Arabia Business Process Automation Market by Component
12.5.1.8.2 Saudi Arabia Business Process Automation Market by Business Function
12.5.1.8.3 Saudi Arabia Business Process Automation Market by Organization Size
12.5.1.8.4 Saudi Arabia Business Process Automation Market by Vertical
12.5.1.9 Qatar
12.5.1.9.1 Qatar Business Process Automation Market by Component
12.5.1.9.2 Qatar Business Process Automation Market by Business Function
12.5.1.9.3 Qatar Business Process Automation Market by Organization Size
12.5.1.9.4 Qatar Business Process Automation Market by Vertical
12.5.1.10 Rest of Middle East
12.5.1.10.1 Rest of Middle East Business Process Automation Market by Component
12.5.1.10.2 Rest of Middle East Business Process Automation Market by Business Function
12.5.1.10.3 Rest of Middle East Business Process Automation Market by Organization Size
12.5.1.10.4 Rest of Middle East Business Process Automation Market by Vertical
12.5.2. Africa
12.5.2.1 Africa Business Process Automation Market by Country
12.5.2.2 Africa Business Process Automation Market by Component
12.5.2.3 Africa Business Process Automation Market by Business Function
12.5.2.4 Africa Business Process Automation Market by Organization Size
12.5.2.5 Africa Business Process Automation Market by Vertical
12.5.2.6 Nigeria
12.5.2.6.1 Nigeria Business Process Automation Market by Component
12.5.2.6.2 Nigeria Business Process Automation Market by Business Function
12.5.2.6.3 Nigeria Business Process Automation Market by Organization Size
12.5.2.6.4 Nigeria Business Process Automation Market by Vertical
12.5.2.7 South Africa
12.5.2.7.1 South Africa Business Process Automation Market by Component
12.5.2.7.2 South Africa Business Process Automation Market by Business Function
12.5.2.7.3 South Africa Business Process Automation Market by Organization Size
12.5.2.7.4 South Africa Business Process Automation Market by Vertical
12.5.2.8 Rest of Africa
12.5.2.8.1 Rest of Africa Business Process Automation Market by Component
12.5.2.8.2 Rest of Africa Business Process Automation Market by Business Function
12.5.2.8.3 Rest of Africa Business Process Automation Market by Organization Size
12.5.2.8.4 Rest of Africa Business Process Automation Market by Vertical
12.6. Latin America
12.6.1 Latin America Business Process Automation Market by Country
12.6.2 Latin America Business Process Automation Market by Component
12.6.3 Latin America Business Process Automation Market by Business Function
12.6.4 Latin America Business Process Automation Market by Organization Size
12.6.5 Latin America Business Process Automation Market by Vertical
12.6.6 Brazil
12.6.6.1 Brazil Business Process Automation Market by Component
12.6.6.2 Brazil Africa Business Process Automation Market by Business Function
12.6.6.3 Brazil Business Process Automation Market by Organization Size
12.6.6.4 Brazil Business Process Automation Market by Vertical
12.6.7 Argentina
12.6.7.1 Argentina Business Process Automation Market by Component
12.6.7.2 Argentina Business Process Automation Market by Business Function
12.6.7.3 Argentina Business Process Automation Market by Organization Size
12.6.7.4 Argentina Business Process Automation Market by Vertical
12.6.8 Colombia
12.6.8.1 Colombia Business Process Automation Market by Component
12.6.8.2 Colombia Business Process Automation Market by Business Function
12.6.8.3 Colombia Business Process Automation Market by Organization Size
12.6.8.4 Colombia Business Process Automation Market by Vertical
12.6.9 Rest of Latin America
12.6.9.1 Rest of Latin America Business Process Automation Market by Component
12.6.9.2 Rest of Latin America Business Process Automation Market by Business Function
12.6.9.3 Rest of Latin America Business Process Automation Market by Organization Size
12.6.9.4 Rest of Latin America Business Process Automation Market by Vertical
13 Company profile
13.1 Accenture
13.1.1 Company Overview
13.1.2 Financials
13.1.3Product/Services/Offerings
13.1.4 SWOT Analysis
13.1.5 The SNS View
13.2 Appian Corporation
13.2.1 Company Overview
13.2.2 Financials
13.2.3Product/Services/Offerings
13.2.4 SWOT Analysis
13.2.5 The SNS View
13.3 BP Logix, Inc.
13.3.1 Company Overview
13.3.2 Financials
13.3.3Product/Services/Offerings
13.3.4 SWOT Analysis
13.3.5 The SNS View
13.4 Genpact
13.4.1 Company Overview
13.4.2 Financials
13.4.3Product/Services/Offerings
13.4.4 SWOT Analysis
13.4.5 The SNS View
13.5 Infosys Limited
13.5.1 Company Overview
13.5.2 Financials
13.5.3Product/Services/Offerings
13.5.4 SWOT Analysis
13.5.5 The SNS View
13.6 International Business Machines Corporation
13.6.1 Company Overview
13.6.2 Financials
13.6.3Product/Services/Offerings
13.6.4 SWOT Analysis
13.6.5 The SNS View
13.7 Kissflow Inc.
13.7.1 Company Overview
13.7.2 Financials
13.7.3Product/Services/Offerings
13.7.4 SWOT Analysis
13.7.5 The SNS View
13.8 Nintex Global Ltd
13.8.1 Company Overview
13.8.2 Financial
13.8.3Product/Services/Offerings
13.8.4 SWOT Analysis
13.8.5 The SNS View
13.9 Open Text Corporation
13.9.1 Company Overview
13.9.2 Financials
13.9.3 Product/Service/Offerings
13.9.4 SWOT Analysis
13.9.5 The SNS View
13.10 Pegasystems Inc.
13.10.1 Company Overview
13.10.2 Financials
13.10.3 Product/Service/Offerings
13.10.4 SWOT Analysis
13.10.5 The SNS View
14. Competitive Landscape
14.1 Competitive Benchmarking
14.2 Company Share Analysis
14.3 Recent Developments
14.3.1 Vertical News
14.3.2 Company News
14.3.3 Mergers & Acquisitions
15. USE Cases and Best Practices
16. Conclusion
An accurate research report requires proper strategizing as well as implementation. There are multiple factors involved in the completion of good and accurate research report and selecting the best methodology to compete the research is the toughest part. Since the research reports we provide play a crucial role in any company’s decision-making process, therefore we at SNS Insider always believe that we should choose the best method which gives us results closer to reality. This allows us to reach at a stage wherein we can provide our clients best and accurate investment to output ratio.
Each report that we prepare takes a timeframe of 350-400 business hours for production. Starting from the selection of titles through a couple of in-depth brain storming session to the final QC process before uploading our titles on our website we dedicate around 350 working hours. The titles are selected based on their current market cap and the foreseen CAGR and growth.
The 5 steps process:
Step 1: Secondary Research:
Secondary Research or Desk Research is as the name suggests is a research process wherein, we collect data through the readily available information. In this process we use various paid and unpaid databases which our team has access to and gather data through the same. This includes examining of listed companies’ annual reports, Journals, SEC filling etc. Apart from this our team has access to various associations across the globe across different industries. Lastly, we have exchange relationships with various university as well as individual libraries.
Step 2: Primary Research
When we talk about primary research, it is a type of study in which the researchers collect relevant data samples directly, rather than relying on previously collected data. This type of research is focused on gaining content specific facts that can be sued to solve specific problems. Since the collected data is fresh and first hand therefore it makes the study more accurate and genuine.
We at SNS Insider have divided Primary Research into 2 parts.
Part 1 wherein we interview the KOLs of major players as well as the upcoming ones across various geographic regions. This allows us to have their view over the market scenario and acts as an important tool to come closer to the accurate market numbers. As many as 45 paid and unpaid primary interviews are taken from both the demand and supply side of the industry to make sure we land at an accurate judgement and analysis of the market.
This step involves the triangulation of data wherein our team analyses the interview transcripts, online survey responses and observation of on filed participants. The below mentioned chart should give a better understanding of the part 1 of the primary interview.
Part 2: In this part of primary research the data collected via secondary research and the part 1 of the primary research is validated with the interviews from individual consultants and subject matter experts.
Consultants are those set of people who have at least 12 years of experience and expertise within the industry whereas Subject Matter Experts are those with at least 15 years of experience behind their back within the same space. The data with the help of two main processes i.e., FGDs (Focused Group Discussions) and IDs (Individual Discussions). This gives us a 3rd party nonbiased primary view of the market scenario making it a more dependable one while collation of the data pointers.
Step 3: Data Bank Validation
Once all the information is collected via primary and secondary sources, we run that information for data validation. At our intelligence centre our research heads track a lot of information related to the market which includes the quarterly reports, the daily stock prices, and other relevant information. Our data bank server gets updated every fortnight and that is how the information which we collected using our primary and secondary information is revalidated in real time.
Step 4: QA/QC Process
After all the data collection and validation our team does a final level of quality check and quality assurance to get rid of any unwanted or undesired mistakes. This might include but not limited to getting rid of the any typos, duplication of numbers or missing of any important information. The people involved in this process include technical content writers, research heads and graphics people. Once this process is completed the title gets uploader on our platform for our clients to read it.
Step 5: Final QC/QA Process:
This is the last process and comes when the client has ordered the study. In this process a final QA/QC is done before the study is emailed to the client. Since we believe in giving our clients a good experience of our research studies, therefore, to make sure that we do not lack at our end in any way humanly possible we do a final round of quality check and then dispatch the study to the client.
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