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Global Call Control (PBX-IP PBX) Market

Call Control (PBX-IP PBX) Market Size, Share & Segment By Product (Tdm Extensions, Ip Extensions) By Application (Industrial, Commercial, Others), By Regions And Global Forecast 2022-2028

Report Id: SNS/SEMI/2398 | July 2022 | Region: Global | 127 Pages

Report scope & Overview:

The Call Control (PBX-IP PBX) Market Size was valued at USD 27.8 billion in 2021, and expected to reach USD 56.6 billion by 2028, and grow at a CAGR of 24.7% over the forecast period 2022-2028.

An IP-PBX is a PBX phone system that manages call switching, routes calls, and handles other messaging via IP (Internet Protocol) data networks. IP-PBX technology includes advanced communication features like voicemail-to-email, but it also provides scalability and the ability to connect to traditional PSTN (Public Switched Telephone Service) lines, removing the need to switch carriers. One or more IP phones, an IP-PBX server, and an optional VoIP gateway for connecting to existing PSTN lines comprise an IP-PBX business phone system. The IP-PBX server functions similarly to a hosted VoIP proxy server, but it is typically located on-premises and connects SIP clients, which can be soft phones or hardware-based IP-Phones. The IP-PBX server maintains a directory of registered IP-Phones and their SIP addresses, connects LAN calls, and routes outgoing calls to a VoIP gateway or a VoIP service provider.

Call Control (PBX-IP PBX) Market

MARKET DYNAMICS:

KEY DRIVERS:

  • Leading vendors are facilitating features to organisations and pursuing a variety of business expansion strategies.

  • Enterprise mobility and flexibility, as well as cloud-based communication PBX.

RESTRAINTS:

  • The limiting factor is poor call quality, disorganised sounds heard during phone calls, delays in data packet transmission, and slower internet connections.

  • Call feature failure, hearing a busy tone when employees or customers are not using their phones

  • Some of the security and privacy concerns restraining the market are incorrectly completed calls, audio issues, and poor quality.

OPPORTUNITIES:

  • The growing demand for 5G technology.

  • Advanced communication system developments.

CHALLENGES: 

  • The growing number of emerging market participants.

  • The growing competition from various products and services.

  • The deployment and maintenance of an on-premise PBX are both extremely expensive.

IMPACT OF COVID-19: 

The COVID-19 pandemic has a negative impact on the call control (PBX-IP PBX) market share because demand for call control services decreased during the pandemic. As health and wellness have become primary focus areas, organisations are emphasising the recruitment of experienced and skilled employees. Many countries around the world have implemented strict lockdowns in response to the pandemic, disrupting business operations. People are becoming increasingly isolated as a result of new restrictions on public gatherings and travel. Supply chain disruptions, stock market volatility, airline groundings, and businesses involved in call control (PBX-IP PBX) market analysis are all feeling the effects of the COVID-19 epidemic. It has had a direct impact on the call control (PBX-IP PBX) industry's production and demand, causing supply chain and market disruption. As airports close due to lockdown restrictions, the use of call control (PBX-IP PBX) is halted, reducing the market size of call control (PBX-IP PBX).

Based on Product, the Call Control (PBX-IP PBX) Market is segmented into Tdm Extensions and Ip Extensions. LabView, a programme used to interact with hardware devices, implements the TDM file extension. The data that can be stored in TDM files is encoded using ASCII specifications and standards. The IP extension is a feature that allows voice and data networks to be combined. In other words, the IP extension uses the data network to transmit voice.

Based on Application, the Call Control (PBX-IP PBX) Market is segmented into Industrial, Commercial and Others.

COMPETITIVE LANDSCAPE:

The key players in the Call Control (PBX-IP PBX) Market are Cisco Systems, Alcatel-Lucent Enterprise, NEC Corporation, Polycom LLC, ERGOMAN GmbH, Telus, Panasonic, Call Control LLC, EIL Global and Voxter.

MARKET SEGMENT:

BY PRODUCT

  • Tdm Extensions

  • Ip Extensions

BY APPLICATION

  • Industrial

  • Commercial

  • Others

Call Control (PBX-IP PBX) Market

REGIONAL ANALYSIS:

North America and Europe, among other regions, are expected to maintain their leading market positions during the forecast period. The Call Control market in Europe will grow steadily with a high CAGR during the forecast period, owing to the increasing commercialization and deployment of 5G across the country. The growing use of VoIP networks in European countries is also having an effect on the overall growth of the Call Control industry. Another factor driving growth in North America is the region's economic situation and rising disposable income. The Asia-Pacific region, on the other hand, is increasingly adopting hosted PBX due to increased demand for UC and video conferencing, as well as centralised and reliable connectivity. In recent years, the growing number of organisations and IT sectors in the Asia Pacific region has primarily driven the Call control market growth.

REGIONAL COVERAGE:

  • North America

    • USA

    • Canada

    • Mexico

  • Europe

    • Germany

    • UK

    • France

    • Italy

    • Spain

    • The Netherlands

    • Rest of Europe

  • Asia-Pacific

    • Japan

    • south Korea

    • China

    • India

    • Australia

    • Rest of Asia-Pacific

  • The Middle East & Africa

    • Israel

    • UAE

    • South Africa

    • Rest of Middle East & Africa

  • Latin America

    • Brazil

    • Argentina

    • Rest of Latin America

 

Call Control (PBX-IP PBX) Market Report Scope:
Report Attributes Details
Market Size in 2021 US$ 27.8 Billion
Market Size by 2028 US$ 56.6 Billion
CAGR CAGR of 24.7% From 2022 to 2028
Base Year 2021
Forecast Period 2022-2028
Historical Data 2017-2020
Report Scope & Coverage Market Size, Segments Analysis, Competitive  Landscape, Regional Analysis, DROC & SWOT Analysis, Forecast Outlook
Key Segments • By Product (Tdm Extensions, Ip Extensions)
• By Application (Industrial, Commercial, Others)
Regional Analysis/Coverage North America (USA, Canada, Mexico), Europe
(Germany, UK, France, Italy, Spain, Netherlands,
Rest of Europe), Asia-Pacific (Japan, South Korea,
China, India, Australia, Rest of Asia-Pacific), The
Middle East & Africa (Israel, UAE, South Africa,
Rest of Middle East & Africa), Latin America (Brazil, Argentina, Rest of Latin America)
Company Profiles Cisco Systems, Alcatel-Lucent Enterprise, NEC Corporation, Polycom LLC, ERGOMAN GmbH, Telus, Panasonic, Call Control LLC, EIL Global and Voxter.
Key Drivers • Leading vendors are facilitating features to organisations and pursuing a variety of business expansion strategies.
• Enterprise mobility and flexibility, as well as cloud-based communication PBX.
RESTRAINTS • The limiting factor is poor call quality, disorganised sounds heard during phone calls, delays in data packet transmission, and slower internet connections.
• Call feature failure, hearing a busy tone when employees or customers are not using their phones


Frequently Asked Questions (FAQ) :

The market value is expected to reach USD 56.6 billion by 2028.

The key players in the Call Control (PBX-IP PBX) Market are Cisco Systems, Alcatel-Lucent Enterprise, NEC Corporation, Polycom LLC, ERGOMAN GmbH, Telus, Panasonic, Call Control LLC, EIL Global and Voxter.

Leading vendors are facilitating features to organisations and pursuing a variety of business expansion strategies and Enterprise mobility and flexibility, as well as cloud-based communication PBX.

Yes, and they are Raw material vendors, Distributors/traders/wholesalers/suppliers, Regulatory authorities, including government agencies and NGO, Commercial research & development (R&D) institutions, Importers and exporters, Government organizations, research organizations, and consulting firms, Trade/Industrial associations, End-use industries.

Manufacturers, Consultants, Association, Research Institutes, private and university libraries, suppliers, and distributors of the product.


Table of Content:

1. Introduction

1.1 Market Definition

1.2 Scope

1.3 Research Assumptions

 

2. Research Methodology

 

3. Market Dynamics

3.1 Drivers

3.2 Restraints

3.3 Opportunities

3.4 Challenges

 

4. Impact Analysis

4.1 COVID 19 Impact Analysis

4.2 Impact of Ukraine-Russia War

 

5. Value Chain Analysis

 

6. Porter’s 5 forces model

  

7.  PEST Analysis

  

8. Call Control (PBX-IP PBX) Market Segmentation, by Product

8.1Introduction

8.2 Tdm Extensions

8.3 Ip Extensions

 

9. Call Control (PBX-IP PBX) Market Segmentation, by application

9.1Introduction

9.2 Industrial

9.3 Commercial

9.4 Others

 

10. Regional Analysis

10.1 Introduction

10.2 North America

10.2.1 USA

10.2.2 Canada

10.2.3 Mexico

10.3 Europe

10.3.1 Germany

10.3.2 UK

10.3.3 France

10.3.4 Italy

10.3.5 Spain

10.3.6 The Netherlands

10.3.7 Rest of Europe

10.4 Asia-Pacific

10.4.1 Japan

10.4.2 South Korea

10.4.3 China

10.4.4 India

10.4.5 Australia

10.4.6 Rest of Asia-Pacific

10.5 The Middle East & Africa

10.5.1 Israel

10.5.2 UAE

10.5.3 South Africa

10.5.4 Rest

10.6 Latin America

10.6.1 Brazil

10.6.2 Argentina

10.6.3 Rest of Latin America

 

11.Company Profiles

11.1 Alcatel-Lucent Enterprise

11.1.1 Financial

11.1.2 Products/ Services Offered

11.1.3 SWOT Analysis

11.1.4 The SNS view

11.2 Cisco Systems

11.3 NEC Corporation

11.4 Polycom LLC

11.5 ERGOMAN GmbH

11.6 Telus

11.7 Panasonic

11.8 Call Control LLC

11.9 EIL Global

11.10 Voxter

 

12.Competitive Landscape

12.1 Competitive Benchmark

12.2 Market Share analysis

12.3 Recent Developments

 

13.Conclusion

 

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Secondary Research

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