Report scope & Overview:
The Call Control (PBX-IP PBX) Market Size was valued at USD 27.8 billion in 2021, and expected to reach USD 56.6 billion by 2028, and grow at a CAGR of 24.7% over the forecast period 2022-2028.
An IP-PBX is a PBX phone system that manages call switching, routes calls, and handles other messaging via IP (Internet Protocol) data networks. IP-PBX technology includes advanced communication features like voicemail-to-email, but it also provides scalability and the ability to connect to traditional PSTN (Public Switched Telephone Service) lines, removing the need to switch carriers. One or more IP phones, an IP-PBX server, and an optional VoIP gateway for connecting to existing PSTN lines comprise an IP-PBX business phone system. The IP-PBX server functions similarly to a hosted VoIP proxy server, but it is typically located on-premises and connects SIP clients, which can be soft phones or hardware-based IP-Phones. The IP-PBX server maintains a directory of registered IP-Phones and their SIP addresses, connects LAN calls, and routes outgoing calls to a VoIP gateway or a VoIP service provider.
MARKET DYNAMICS:
KEY DRIVERS:
Leading vendors are facilitating features to organisations and pursuing a variety of business expansion strategies.
Enterprise mobility and flexibility, as well as cloud-based communication PBX.
RESTRAINTS:
The limiting factor is poor call quality, disorganised sounds heard during phone calls, delays in data packet transmission, and slower internet connections.
Call feature failure, hearing a busy tone when employees or customers are not using their phones
Some of the security and privacy concerns restraining the market are incorrectly completed calls, audio issues, and poor quality.
OPPORTUNITIES:
The growing demand for 5G technology.
Advanced communication system developments.
CHALLENGES:
The growing number of emerging market participants.
The growing competition from various products and services.
The deployment and maintenance of an on-premise PBX are both extremely expensive.
IMPACT OF COVID-19:
The COVID-19 pandemic has a negative impact on the call control (PBX-IP PBX) market share because demand for call control services decreased during the pandemic. As health and wellness have become primary focus areas, organisations are emphasising the recruitment of experienced and skilled employees. Many countries around the world have implemented strict lockdowns in response to the pandemic, disrupting business operations. People are becoming increasingly isolated as a result of new restrictions on public gatherings and travel. Supply chain disruptions, stock market volatility, airline groundings, and businesses involved in call control (PBX-IP PBX) market analysis are all feeling the effects of the COVID-19 epidemic. It has had a direct impact on the call control (PBX-IP PBX) industry's production and demand, causing supply chain and market disruption. As airports close due to lockdown restrictions, the use of call control (PBX-IP PBX) is halted, reducing the market size of call control (PBX-IP PBX).
Based on Product, the Call Control (PBX-IP PBX) Market is segmented into Tdm Extensions and Ip Extensions. LabView, a programme used to interact with hardware devices, implements the TDM file extension. The data that can be stored in TDM files is encoded using ASCII specifications and standards. The IP extension is a feature that allows voice and data networks to be combined. In other words, the IP extension uses the data network to transmit voice.
Based on Application, the Call Control (PBX-IP PBX) Market is segmented into Industrial, Commercial and Others.
COMPETITIVE LANDSCAPE:
The key players in the Call Control (PBX-IP PBX) Market are Cisco Systems, Alcatel-Lucent Enterprise, NEC Corporation, Polycom LLC, ERGOMAN GmbH, Telus, Panasonic, Call Control LLC, EIL Global and Voxter.
MARKET SEGMENT:
BY PRODUCT
Tdm Extensions
Ip Extensions
BY APPLICATION
Industrial
Commercial
Others
REGIONAL ANALYSIS:
North America and Europe, among other regions, are expected to maintain their leading market positions during the forecast period. The Call Control market in Europe will grow steadily with a high CAGR during the forecast period, owing to the increasing commercialization and deployment of 5G across the country. The growing use of VoIP networks in European countries is also having an effect on the overall growth of the Call Control industry. Another factor driving growth in North America is the region's economic situation and rising disposable income. The Asia-Pacific region, on the other hand, is increasingly adopting hosted PBX due to increased demand for UC and video conferencing, as well as centralised and reliable connectivity. In recent years, the growing number of organisations and IT sectors in the Asia Pacific region has primarily driven the Call control market growth.
REGIONAL COVERAGE:
North America
USA
Canada
Mexico
Europe
Germany
UK
France
Italy
Spain
The Netherlands
Rest of Europe
Asia-Pacific
Japan
south Korea
China
India
Australia
Rest of Asia-Pacific
The Middle East & Africa
Israel
UAE
South Africa
Rest of Middle East & Africa
Latin America
Brazil
Argentina
Rest of Latin America
Report Attributes | Details |
---|---|
Market Size in 2021 | US$ 27.8 Billion |
Market Size by 2028 | US$ 56.6 Billion |
CAGR | CAGR of 24.7% From 2022 to 2028 |
Base Year | 2021 |
Forecast Period | 2022-2028 |
Historical Data | 2017-2020 |
Report Scope & Coverage | Market Size, Segments Analysis, Competitive Landscape, Regional Analysis, DROC & SWOT Analysis, Forecast Outlook |
Key Segments | • By Product (Tdm Extensions, Ip Extensions) • By Application (Industrial, Commercial, Others) |
Regional Analysis/Coverage | North America (USA, Canada, Mexico), Europe (Germany, UK, France, Italy, Spain, Netherlands, Rest of Europe), Asia-Pacific (Japan, South Korea, China, India, Australia, Rest of Asia-Pacific), The Middle East & Africa (Israel, UAE, South Africa, Rest of Middle East & Africa), Latin America (Brazil, Argentina, Rest of Latin America) |
Company Profiles | Cisco Systems, Alcatel-Lucent Enterprise, NEC Corporation, Polycom LLC, ERGOMAN GmbH, Telus, Panasonic, Call Control LLC, EIL Global and Voxter. |
Key Drivers | • Leading vendors are facilitating features to organisations and pursuing a variety of business expansion strategies. • Enterprise mobility and flexibility, as well as cloud-based communication PBX. |
RESTRAINTS | • The limiting factor is poor call quality, disorganised sounds heard during phone calls, delays in data packet transmission, and slower internet connections. • Call feature failure, hearing a busy tone when employees or customers are not using their phones |
Frequently Asked Questions (FAQ) :
The market value is expected to reach USD 56.6 billion by 2028.
The key players in the Call Control (PBX-IP PBX) Market are Cisco Systems, Alcatel-Lucent Enterprise, NEC Corporation, Polycom LLC, ERGOMAN GmbH, Telus, Panasonic, Call Control LLC, EIL Global and Voxter.
Leading vendors are facilitating features to organisations and pursuing a variety of business expansion strategies and Enterprise mobility and flexibility, as well as cloud-based communication PBX.
Yes, and they are Raw material vendors, Distributors/traders/wholesalers/suppliers, Regulatory authorities, including government agencies and NGO, Commercial research & development (R&D) institutions, Importers and exporters, Government organizations, research organizations, and consulting firms, Trade/Industrial associations, End-use industries.
Manufacturers, Consultants, Association, Research Institutes, private and university libraries, suppliers, and distributors of the product.
Table of Content:
1. Introduction
1.1 Market Definition
1.2 Scope
1.3 Research Assumptions
2. Research Methodology
3. Market Dynamics
3.1 Drivers
3.2 Restraints
3.3 Opportunities
3.4 Challenges
4. Impact Analysis
4.1 COVID 19 Impact Analysis
4.2 Impact of Ukraine-Russia War
5. Value Chain Analysis
6. Porter’s 5 forces model
7. PEST Analysis
8. Call Control (PBX-IP PBX) Market Segmentation, by Product
8.1Introduction
8.2 Tdm Extensions
8.3 Ip Extensions
9. Call Control (PBX-IP PBX) Market Segmentation, by application
9.1Introduction
9.2 Industrial
9.3 Commercial
9.4 Others
10. Regional Analysis
10.1 Introduction
10.2 North America
10.2.1 USA
10.2.2 Canada
10.2.3 Mexico
10.3 Europe
10.3.1 Germany
10.3.2 UK
10.3.3 France
10.3.4 Italy
10.3.5 Spain
10.3.6 The Netherlands
10.3.7 Rest of Europe
10.4 Asia-Pacific
10.4.1 Japan
10.4.2 South Korea
10.4.3 China
10.4.4 India
10.4.5 Australia
10.4.6 Rest of Asia-Pacific
10.5 The Middle East & Africa
10.5.1 Israel
10.5.2 UAE
10.5.3 South Africa
10.5.4 Rest
10.6 Latin America
10.6.1 Brazil
10.6.2 Argentina
10.6.3 Rest of Latin America
11.Company Profiles
11.1 Alcatel-Lucent Enterprise
11.1.1 Financial
11.1.2 Products/ Services Offered
11.1.3 SWOT Analysis
11.1.4 The SNS view
11.2 Cisco Systems
11.3 NEC Corporation
11.4 Polycom LLC
11.5 ERGOMAN GmbH
11.6 Telus
11.7 Panasonic
11.8 Call Control LLC
11.9 EIL Global
11.10 Voxter
12.Competitive Landscape
12.1 Competitive Benchmark
12.2 Market Share analysis
12.3 Recent Developments
13.Conclusion
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