Table Of Contents
1. Introduction
1.1 Market Definition & Scope
1.2 Research Assumptions & Abbreviations
1.3 Research Methodology
2. Executive Summary
2.1 Market Snapshot
2.2 Market Absolute $ Opportunity Assessment & Y-o-Y Analysis, 2022 – 2033
2.3 Market Size & Forecast, By Segmentation, 2022 – 2033
2.3.1 Market Size By Component
2.3.2 Market Size By Deployment Mode
2.3.3 Market Size By Order Type
2.3.4 Market Size By End User
2.4 Market Share & Bps Analysis By Region, 2024
2.5 Industry Growth Scenarios – Conservative, Likely & Optimistic
2.6 Industry CxO’s Perspective
3. Market Overview
3.1 Market Dynamics
3.1.1 Drivers
3.1.2 Restraints
3.1.3 Opportunities
3.1.4 Key Market Trends
3.2 Industry PESTLE Analysis
3.3 Key Industry Forces (Porter’s) Impacting Market Growth
3.4 Industry Supply Chain Analysis
3.4.1 Raw Material Suppliers
3.4.2 Manufacturers
3.4.3 Distributors/Suppliers
3.4.4 Customers/End-Users
3.5 Industry Life Cycle Assessment
3.6 Parent Market Overview
3.7 Market Risk Assessment
4. Statistical Insights & Trends Reporting
4.1 Customer Experience & Satisfaction Metrics
4.1.1 Reduction in order cancellations and returns after MCOM adoption
4.1.2 % of on-time deliveries improved through centralized order management
4.1.3 Share of businesses tracking real-time order status for customers
4.1.4 Customer satisfaction scores / NPS improvements post-MCOM implementation
4.1.5 Adoption of self-service portals for end-customers
4.2 Regulatory & Compliance Metrics
4.2.1 % of platforms compliant with GDPR, CCPA, and other data privacy laws
4.2.2 Share of MCOM platforms ensuring tax & invoicing compliance per region
4.2.3 Number of certifications (ISO, SOC2, etc.) held by MCOM providers
4.2.4 Regulatory audits passed per industry vertical
4.2.5 Compliance adoption trends for cross-border order management
4.3 Sustainability & Green Logistics Metrics
4.3.1 Reduction in carbon emissions through optimized order routing
4.3.2 Share of companies adopting sustainable packaging & delivery options via MCOM
4.3.3 % of multi-channel operations using energy-efficient warehouses or delivery fleets
4.3.4 Orders consolidated to reduce transportation costs and environmental footprint
4.3.5 Impact of sustainability initiatives on brand loyalty and repeat orders
5. Multichannel Order Management Market Segmental Analysis & Forecast, By Component, 2022 – 2033, Value (USD Billion)
5.1 Introduction
5.2 Software
5.2.1 Key Trends
5.2.2 Market Size & Forecast, 2022 – 2033
5.3 Services
5.4 Professional Services
5.5 Managed Services
6. Multichannel Order Management Market Segmental Analysis & Forecast, By Deployment Mode, 2022 – 2033, Value (USD Billion)
6.1 Introduction
6.2 Cloud-Based
6.2.1 Key Trends
6.2.2 Market Size & Forecast, 2022 – 2033
6.3 On-Premises
6.4 Hybrid
7. Multichannel Order Management Market Segmental Analysis & Forecast, By Order Type, 2022 – 2033, Value (USD Billion)
7.1 Introduction
7.2 B2C Orders
7.2.1 Key Trends
7.2.2 Market Size & Forecast, 2022 – 2033
7.3 B2B Orders
7.4 Click-and-Collect Orders
7.5 Subscription-Based Orders
8. Multichannel Order Management Market Segmental Analysis & Forecast, By End User, 2022 – 2033, Value (USD Billion)
8.1 Introduction
8.2 Retail & E-commerce
8.2.1 Key Trends
8.2.2 Market Size & Forecast, 2022 – 2033
8.3 Wholesale & Distribution
8.4 Manufacturing
8.5 Logistics & Supply Chain Providers
8.6 Healthcare & Pharmaceuticals
9. Multichannel Order Management Market Segmental Analysis & Forecast By Region, 2021 – 2025, Value (USD Billion)
9.1 Introduction
9.2 North America
9.2.1 Key Trends
9.2.2 Multichannel Order Management Market Size & Forecast, By Component, 2022 – 2033
9.2.3 Multichannel Order Management Market Size & Forecast, By Deployment Mode, 2022 – 2033
9.2.4 Multichannel Order Management Market Size & Forecast, By Order Type, 2022 – 2033
9.2.5 Multichannel Order Management Market Size & Forecast, By End User, 2022 – 2033
9.2.6 Multichannel Order Management Market Size & Forecast, By Country, 2022 – 2033
9.2.6.1 USA
9.2.6.2 Canada
9.3 Europe
9.3.1 Key Trends
9.3.2 Multichannel Order Management Market Size & Forecast, By Component, 2022 – 2033
9.3.3 Multichannel Order Management Market Size & Forecast, By Deployment Mode, 2022 – 2033
9.3.4 Multichannel Order Management Market Size & Forecast, By Order Type, 2022 – 2033
9.3.5 Multichannel Order Management Market Size & Forecast, By End User, 2022 – 2033
9.3.6 Multichannel Order Management Market Size & Forecast, By Country, 2022 – 2033
9.3.6.1 Germany
9.3.6.2 UK
9.3.6.3 France
9.3.6.4 Italy
9.3.6.5 Spain
9.3.6.6 Russia
9.3.6.7 Poland
9.3.6.8 Rest of Europe
9.4 Asia-Pacific
9.4.1 Key Trends
9.4.2 Multichannel Order Management Market Size & Forecast, By Component, 2022 – 2033
9.4.3 Multichannel Order Management Market Size & Forecast, By Deployment Mode, 2022 – 2033
9.4.4 Multichannel Order Management Market Size & Forecast, By Order Type, 2022 – 2033
9.4.5 Multichannel Order Management Market Size & Forecast, By End User, 2022 – 2033
9.4.6 Multichannel Order Management Market Size & Forecast, By Country, 2022 – 2033
9.4.6.1 China
9.4.6.2 India
9.4.6.3 Japan
9.4.6.4 South Korea
9.4.6.5 Australia
9.4.6.6 ASEAN Countries
9.4.6.7 Rest of Asia-Pacific
9.5 Latin America
9.5.1 Key Trends
9.5.2 Multichannel Order Management Market Size & Forecast, By Component, 2022 – 2033
9.5.3 Multichannel Order Management Market Size & Forecast, By Deployment Mode, 2022 – 2033
9.5.4 Multichannel Order Management Market Size & Forecast, By Order Type, 2022 – 2033
9.5.5 Multichannel Order Management Market Size & Forecast, By End User, 2022 – 2033
9.5.6 Multichannel Order Management Market Size & Forecast, By Country, 2022 – 2033
9.5.6.1 Brazil
9.5.6.2 Argentina
9.5.6.3 Mexico
9.5.6.4 Colombia
9.5.6.5 Rest of Latin America
9.6 Middle East & Africa
9.6.1 Key Trends
9.6.2 Multichannel Order Management Market Size & Forecast, By Component, 2022 – 2033
9.6.3 Multichannel Order Management Market Size & Forecast, By Deployment Mode, 2022 – 2033
9.6.4 Multichannel Order Management Market Size & Forecast, By Order Type, 2022 – 2033
9.6.5 Multichannel Order Management Market Size & Forecast, By End User, 2022 – 2033
9.6.6 Multichannel Order Management Market Size & Forecast, By Country, 2022 – 2033
9.6.6.1 UAE
9.6.6.2 Saudi Arabia
9.6.6.3 Qatar
9.6.6.4 Egypt
9.6.6.5 South Africa
9.6.6.6 Rest of Middle East & Africa
10. Competitive Landscape
10.1 Key Players' Positioning
10.2 Competitive Developments
10.2.1 Key Strategies Adopted (%), By Key Players, 2024
10.2.2 Year-Wise Strategies & Development, 2021 – 2025
10.2.3 Number Of Strategies Adopted By Key Players, 2024
10.3 Market Share Analysis, 2024
10.4 Product/Service & Application Benchmarking
10.4.1 Product/Service Specifications & Features By Key Players
10.4.2 Product/Service Heatmap By Key Players
10.4.3 Application Heatmap By Key Players
10.5 Industry Start-Up & Innovation Landscape
10.6 Key Company Profiles
10.6.1 SAP SE
10.6.1.1 Company Overview & Snapshot
10.6.1.2 Product/Service Portfolio
10.6.1.3 Key Company Financials
10.6.1.4 SWOT Analysis
10.6.2 Oracle Corporation
10.6.3 IBM Corporation
10.6.4 Salesforce, Inc.
10.6.5 Microsoft Corporation
10.6.6 Manhattan Associates, Inc.
10.6.7 Blue Yonder Group, Inc.
10.6.8 Shopify Inc.
10.6.9 Adobe Inc.
10.6.10 IBM Sterling
10.6.11 VTEX, Inc.
10.6.12 NetSuite Inc. (Oracle)
10.6.13 SAP Hybris (SAP Commerce)
10.6.14 Comarch SA
10.6.15 Kibo Software, Inc.
10.6.16 Brightpearl (Sage Group)
10.6.17 OrderDynamics (Tecsys)
10.6.18 Fluent Commerce
10.6.19 HCL Technologies Ltd.
10.6.20 Zoho Corporation
11. Analyst Recommendations
11.1 SNS Insider Opportunity Map
11.2 Industry Low-Hanging Fruit Assessment
11.3 Market Entry & Growth Strategy
11.4 Analyst Viewpoint & Suggestions on Market Growth
12. Assumptions
13. Disclaimer
14. Appendix
14.1 List Of Tables
14.2 List Of Figures
